Tactful AI Pricing: Cost and Pricing plans

Tactful AI Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
70% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 21% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

Engage Essentials Custom

Enhance Customer Experience and Productivity

Features

1 to 10 Seats
Web, Email & Social Channels
Unified Inbox
Customer 360 View
Unlimited Branded Channels
Unlimited Contacts
Supervisor Desktop
Service Groups
Skill-based Routing
Intelligent Routing
Historical Analytics
Realtime Analytics
Notifications and Alerts
Integrated Contact Manager
Integrated Content Management System
Integrated Ticketing System
Integrations & API Access
Automation Visual Studio
Create Unlimited Automation Flows
Up to 30 Active Automation Flows
AI Chatbot
AI Copilot
Sentiment Analysis
1000 Monthly Automation Credits Included
GPT Tokens Included
Bring your AI or GPT
Automation Templates
Standard Support
3 Month Data Retention

Add-ons

5000 Monthly Automation Credits Bundle: ₤49/month
Onboarding Service
Custom Integrations
CX Design Service

Engage Enterprise Custom

Outstanding Sales, Support & Marketing at Scale

Features

10+ Seats
Voice, Web, Email & Social Channels
Unified Inbox
Customer 360 View
Unlimited Branded Channels
Unlimited Contacts
Supervisor Desktop
Service Groups
Skill-based Routing
Intelligent Routing
Historical Analytics
Realtime Analytics
Notifications and Alerts
Integrated Contact Manager
Integrated Content Management System
Integrated Ticketing System
Integrations & API Access
Automation Visual Studio
Create Unlimited Automation Flows
Unlimited Active Automation Flows
AI Chatbot
AI Copilot
Sentiment Analysis
1000 Monthly Automation Credits per Seat Included
GPT Tokens Included
Bring your AI or GPT
Automation Templates
Premium Support
6 Month Data Retention

Add-ons

5000 Monthly Automation Credits Bundle: ₤69 Per Month
Premium Onboarding Service
Custom Integrations
CX Design Service
Compliance Bundle
Extended Data Retention

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 15/05/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Tactful AI FAQs

How much does Tactful AI cost?

Tactful AI provides a custom pricing for their software.

Learn more about Tactful AI pricing.

Does Tactful AI offer a free plan?

No, Tactful AI does not offer a free plan.

Learn more about Tactful AI pricing.

Compare Tactful AI Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Tactful AI	-	-	-		Tactful AI Pricing
HelpDesk	29	per month	-	+	HelpDesk Pricing
Cayzu Help Desk	-	-	-	+	Cayzu Help Desk Pricing
Kustomer	89	per month	-	-	Kustomer Pricing
UseDesk	-	-	-	+	UseDesk Pricing
Desk360	19	per month	-	+	Desk360 Pricing
Trakdesk	9.99	per month	per user	+	Trakdesk Pricing
Salesforce Service Cloud	25	per month	per user	+	Salesforce Service Cloud Pricing
ThriveDesk	19	per month	-	+	ThriveDesk Pricing
HubSpot Service Hub	15	per month	-	-	HubSpot Service Hub Pricing

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Tactful AI Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

94%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Document Storage

Helps in storing the documents electronically and in a systematic way

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company