Enchant Pricing: Cost and Pricing plans

Enchant Pricing

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Pricing Options

Premium Plans ( Subscription )

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
Enchant pricing starts at $15/month, which is 21% lower than similar services.
70% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 21% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

Enchant $15.00 $15.00 per user / month

Features

Shared Inboxes
Knowledge Bases
Messengers
Satisfaction Ratings
Powerful Integrations
Workflow Automation
Reporting & Analytics

Add-ons

Advanced Security: $5 per user per month
Enchant AI (beta)
Enchant AI conversations data source (beta)

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 10/04/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Enchant FAQs

How much does Enchant cost?

The pricing for Enchant starts at $15.0 per user per month. Enchant has a single plan:

Enchant at $15.00 per user per month.

Learn more about Enchant pricing.

Does Enchant offer a free plan?

No, Enchant does not offer a free plan.

Learn more about Enchant pricing.

Compare Enchant Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Enchant	15	per month	per user		Enchant Pricing
HelpDesk	29	per month	-	+	HelpDesk Pricing
BoldDesk	12	per month	-	+	BoldDesk Pricing
Desk360	19	per month	-	+	Desk360 Pricing
LiveAgent	15	per month	-	+	LiveAgent Pricing
LabiDesk	79	per month	-	+	LabiDesk Pricing
HelpNinja	19	per month	per user	+	HelpNinja Pricing
Revelation helpdesk	19	per month	-	+	Revelation helpdesk Pricing
ThriveDesk	19	per month	-	+	ThriveDesk Pricing
Support Hub	19	per month	-	+	Support Hub Pricing

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Enchant Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

98%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company