89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
AI-powered customer service for smarter, faster, and personalized support
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The Average Cost of a basic Help Desk Software plan is $19 per month.
Microsoft Dynamics 365 Customer Service pricing starts at $50/month, which is 163% higher than similar services.
70% of Help Desk Software offer a Free Trial , while 21% offer a Freemium Model .
Pricing Plans
Dynamics 365 Customer Service Professional $50.00 $50.00 per user / month
Get core customer service capabilities to get started with basic resources for self-service, case management, and knowledge management.
Features
Note:
[1] Discount pricing available when purchased with Dynamics 365 Customer Service Enterprise.
[2] Customer Service application subscriptions include an option to embed Power BI content. A separate Power BI license may be required to configure access to the content.
[3] For more information, see the Dynamics 365 Licensing Guide.
[4] Applies to custom applications within the same environment as the Dynamics 365 application.
[5] Applies to workflows that map to the context of the Dynamics 365 application.
[6] Purchase capacity for digital messaging with Microsoft Copilot Studio.
[7] Dynamics 365 Contact Center voice capabilities are powered by Azure Communication Services and priced separately. Existing carriers and calling plans are supported by Azure Direct Routing.
Dynamics 365 Customer Service Enterprise $105.00 $105.00 per user / month
Get advanced customer service capabilities for a personalized experience, improved service representative productivity, and optimized operations.
Features
Dynamics 365 Customer Service Premium $195.00 $195.00 per user / month
Transform customer engagement with an integrated contact center and CRM service solution—all powered by generative AI.
Features
Screenshots of Vendor Pricing Page
Disclaimer: The pricing details were last updated on 26/02/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
How much does Microsoft Dynamics 365 Customer Service cost?
The pricing for Microsoft Dynamics 365 Customer Service starts at $50.0 per user per month. Microsoft Dynamics 365 Customer Service has 3 different plans:
Learn more about Microsoft Dynamics 365 Customer Service pricing.
Does Microsoft Dynamics 365 Customer Service offer a free plan?
No, Microsoft Dynamics 365 Customer Service does not offer a free plan.
Learn more about Microsoft Dynamics 365 Customer Service pricing.
| Product Name | Starting Price ($) | Billed | Unit | Free Trial | Learn More |
|---|---|---|---|---|---|
Microsoft Dynamics 365 Customer Service
|
50 | per month | per user | Microsoft Dynamics 365 Customer Service Pricing | |
Freshdesk
|
15 | per month | - | Freshdesk Pricing | |
SysAid
|
- | - | - | SysAid Pricing | |
Help Scout
|
50 | per month | - | Help Scout Pricing | |
LiveAgent
|
15 | per month | - | LiveAgent Pricing | |
Zoho Desk
|
7 | per month | per user | Zoho Desk Pricing | |
Jitbit Helpdesk
|
24.92 | per month | - | Jitbit Helpdesk Pricing | |
Front
|
19 | per month | - | Front Pricing | |
Gorgias
|
50 | per month | - | Gorgias Pricing | |
Gladly
|
- | - | - | Gladly Pricing |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Unique Features
Multi-brand Help desk
Allows to manage multiple support portals on a single platform by offering product differentiation and branding featuresAI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Multi-language Support
Available in multiple languages to support global customersStandard Features
IT Asset Management
Helps to automate the full IT lifecycle of software and hardware assets on a single platform
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