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HelpKit Pricing

Free Trial

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Pricing Options

Premium Plans ( Subscription )

Pricing Insights for Help Desk Software

  • The Average Cost of a basic Help Desk Software plan is $19 per month.

  • HelpKit pricing starts at $15/month, which is 21% lower than similar services.

  • 70% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 21% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

MONTHLY YEARLY

Starter $15.00 $19.00 per month

  • $19 per site per month billed monthly
  • $15 per site per month billed yearly

Features

  • 25 Articles
  • 1 Team Seat
  • Custom Domain + SSL
  • SEO Optimization
  • Basic Search
  • Custom Branding
  • Custom Icons

Business $31.00 $39.00 per month

  • $39 per site per month billed monthly
  • $31 per site per month billed yearly

Features

  • 100 Articles
  • 5 Team Seats
  • Includes features of Starter plan, plus
  • Embeddable Widget
  • Article Feedback
  • Full Text Search
  • Access Protection
  • Email Contact Form
  • Custom JavaScript
  • Custom CSS
  • Third Party Analytics Integration

Professional $63.00 $79.00 per month

  • $79 per site per month billed monthly
  • $63 per site per month billed yearly

Features

  • 1000 Articles
  • 10 Team Seats
  • Includes features of Business plan, plus
  • Analytics Insights
  • Search Intent
  • Auto Sync
  • Slack Notifications
  • Autosuggest Contact Form
  • Contact Integrations
  • Alias Article Links
  • Pretty Print Articles

Screenshots of Vendor Pricing Page

Pricing screenshot
Pricing screenshot
Disclaimer: The pricing details were last updated on 30/12/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

HelpKit FAQs

How much does HelpKit cost?

The pricing for HelpKit starts at $15.0 per month. HelpKit has 3 different plans:

  • Starter at $15.00 per month.
  • Business at $31.00 per month.
  • Professional at $63.00 per month.

Does HelpKit offer a free plan?

No, HelpKit does not offer a free plan.

Learn more about HelpKit pricing.

Compare HelpKit Pricing Against Competitors

Product Name Starting Price ($) Billed Unit Free Trial Learn More
HelpKit HelpKit 15 per month - HelpKit Pricing
Help.center Help.center 19 per month - - Help.center Pricing
HelpDesk HelpDesk 29 per month - + HelpDesk Pricing
HelpNinja HelpNinja 19 per month per user + HelpNinja Pricing
Help Desk Premier Help Desk Premier - - - + Help Desk Premier Pricing
Support Hub Support Hub 19 per month - + Support Hub Pricing
Synced Synced 39 per month - + Synced Pricing
BoldDesk BoldDesk 12 per month - + BoldDesk Pricing
Desky Desky 4.5 per month - + Desky Pricing
AzureDesk AzureDesk 33 per month per user + AzureDesk Pricing

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HelpKit Features

Help Desk Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    76%

Unique Features

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Standard Features

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

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