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Help.center Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Insights for Help Desk Software

  • The Average Cost of a basic Help Desk Software plan is $19 per month.

  • 70% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 21% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

Free Free

Features

  • Public Knowledge Base
  • Chat Widget
  • AI Chatbot and Search: 50 Answers Per Month

Business $19.00 $19.00 per month

$19 Per Seat Per Month

Features

  • Includes Features of Free Plan, Plus
  • AI Chatbot and Search: 500 Answers Per Month*
  • Inbox for Tickets
  • Invite Team Members
  • Integrations
  • Remove Branding
  • Custom Domain

Note: * AI Usage after the limit is charged at $0.01 per answer.

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 16/05/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Help.center FAQs

How much does Help.center cost?

The pricing for Help.center starts at $19.0 per month. Help.center has a single plan:

  • Business at $19.00 per month.

      • Help.center also offers a Free Plan with limited features.

      Learn more about Help.center pricing.

Does Help.center offer a free plan?

Yes, Help.center offers a free plan.

Learn more about Help.center pricing.

Compare Help.center Pricing Against Competitors

Product Name Starting Price ($) Billed Unit Free Trial Learn More
Help.center Help.center 19 per month - Help.center Pricing
BoldDesk BoldDesk 12 per month - + BoldDesk Pricing
AI Desk AI Desk 9.99 per month - + AI Desk Pricing
HelpDesk HelpDesk 29 per month - + HelpDesk Pricing
Tiledesk Tiledesk - - - - Tiledesk Pricing
SAAS First SAAS First 9 per month - + SAAS First Pricing
Support Hub Support Hub 19 per month - + Support Hub Pricing
eDesk eDesk 39 per month - + eDesk Pricing
Revelation helpdesk Revelation helpdesk 19 per month - + Revelation helpdesk Pricing
NABD System NABD System 30 per month per user + NABD System Pricing

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Help.center Features

Help Desk Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%

Unique Features

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Standard Features

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

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