HelpSpace Pricing: Cost and Pricing plans

HelpSpace Pricing

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Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
HelpSpace pricing starts at $20/month, which is 5% higher than similar services.
70% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 21% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

MONTHLY YEARLY

Starter $20.00 $25.00 per month

Perfect fit for early stage start-ups and founders with a tight budget.

Features

2 Users Inclusive
2 Email Channels
1 Docs Sites
1 Task Boards
Rules & Automation
Unlimited Customers
Web Widget

Team $44.00 $49.00 per month

Perfect fit for small teams and organizations with multiple products.

Features

4 Users Inclusive
4 Email Channels
2 Docs Sites
2 Task Board
Rules & Automation
Unlimited Customers
Web Widget

Advanced $62.00 $69.00 per month

Perfect fit if you need multiple docs sites and email channels.

Features

6 Users Inclusive
6 Email Channels
3 Docs Sites
3 Task Boards
Rules & Automation
Unlimited Customers
Web Widget

Business $89.00 $99.00 per month

Perfect fit for bigger businesses with 7+ users and big product portfolio.

Features

10 Users Inclusive
10 Email Channels
5 Docs Sites
5 Task Boards
Rules & Automation
Unlimited Customers
Web Widget

Enterprise Custom

The software offers enterprise conditions like unlimited channels, docs and users on basis of request.

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 10/06/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

HelpSpace FAQs

How much does HelpSpace cost?

The pricing for HelpSpace starts at $20.00 per month. HelpSpace has 4 different plans:

Starter at $20.00 per month.
Team at $44.00 per month.
Advanced at $62.00 per month.
Business at $89.00 per month.

HelpSpace also offers a custom plan based on the customer's request.

Learn more about HelpSpace pricing.

Does HelpSpace offer a free plan?

No, HelpSpace does not offer a free plan.

Learn more about HelpSpace pricing.

Compare HelpSpace Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
HelpSpace	20	per month	-		HelpSpace Pricing
HelpDesk	29	per month	-	+	HelpDesk Pricing
CRMdesk	-	-	-	+	CRMdesk Pricing
BoldDesk	12	per month	-	+	BoldDesk Pricing
Zendesk Support Suite	19	per month	-	+	Zendesk Support Suite Pricing
Deskero	9	per month	-	+	Deskero Pricing
LabiDesk	79	per month	-	+	LabiDesk Pricing
HelpNinja	19	per month	per user	+	HelpNinja Pricing
Desk360	19	per month	-	+	Desk360 Pricing
Support Hub	19	per month	-	+	Support Hub Pricing

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HelpSpace Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%

Unique Features

Multi-language Support

Available in multiple languages to support global customers

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company