Browse Blogs
Browse Software
List Your Product
Loading...
Dixa Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Insights for Help Desk Software

  • The Average Cost of a basic Help Desk Software plan is $19 per month.

  • Dixa pricing starts at $39/month, which is 105% higher than similar services.

  • 70% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 21% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

MONTHLY YEARLY

Essential $39.00 $49.00 per user / month

$39 Per Agent Per Month Billed Yearly

Features

  • Dixa Messenger as a Channel
  • Conversation Timeline
  • Intelligent Routing
  • Offers
  • Advanced Search
  • Side Conversations
  • Notes & Tags
  • Transfers
  • Analytics
  • Activity Log
  • Data Export
  • Integrations
  • Mobile SDK
  • Customizable Contact Forms
  • Contact Form API
  • Contacts
  • Conversation Overview

Growth $89.00 $109.00 per month

$89 Per Agent Per Month Billed Yearly

Features

  • Includes Features of Essential plan, plus
  • All Channels (Phone, Email, Dixa Messenger, Live Chat, SMS, Facebook Messenger, Instagram, Twitter, Whatsapp, and Contact Forms)
  • External Knowledge Base
  • CSAT Measurement for Live Chat, Email, and Dixa Messenger
  • Callback
  • Language Detection
  • Scheduled Conversations
  • Agent Teams
  • Unlimited Custom Cards
  • Custom Conversation Attributes
  • Business Critical Integrations

Ultimate $139.00 $169.00 per month

$139 Per Agent Per Month Billed Yearly

Features

  • Includes Features of Growth Plan, Plus
  • Routing with External Data
  • AI Intent Detection
  • Knowledge-Centered Service
  • Advanced Conversation Automations
  • Activity Log API
  • Bulk Actions
  • Routing Assistant in Dixa Messenger
  • Sandbox Access
  • 3rd-party AI Agent Integrations

Prime $179.00 $215.00 per month

$179 Per Agent Per Month Billed Yearly

Features

  • Includes Features of Ultimate Plan, Plus
  • SSO
  • Advanced Insights
  • Queue Restrictions
  • Enterprise API Limit
  • Custom User Roles
  • Multiple Organisations
  • Widget White Labeling

Screenshots of Vendor Pricing Page

Pricing screenshot
Pricing screenshot
Disclaimer: The pricing details were last updated on 16/05/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Dixa FAQs

How much does Dixa cost?

The pricing for Dixa starts at $39.0 per user per month. Dixa has 4 different plans:

  • Essential at $39.00 per user per month.
  • Growth at $89.00 per month.
  • Ultimate at $139.00 per month.
  • Prime at $179.00 per month.

Does Dixa offer a free plan?

No, Dixa does not offer a free plan.

Learn more about Dixa pricing.

Compare Dixa Pricing Against Competitors

Product Name Starting Price ($) Billed Unit Free Trial Learn More
Dixa Dixa 39 per month per user Dixa Pricing
ClickDesk ClickDesk 12.99 per month per user - ClickDesk Pricing
HelpDesk HelpDesk 29 per month - + HelpDesk Pricing
Zendesk Chat Zendesk Chat - - - - Zendesk Chat Pricing
Zendesk Talk Zendesk Talk 9 per month per user + Zendesk Talk Pricing
eDesk eDesk 39 per month - + eDesk Pricing
NABD System NABD System 30 per month per user + NABD System Pricing
BoldDesk BoldDesk 12 per month - + BoldDesk Pricing
UseDesk UseDesk - - - + UseDesk Pricing
CRMdesk CRMdesk - - - + CRMdesk Pricing

Free Software Alternatives to Dixa

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Freshdesk logo
Freshdesk Redefining your customer support read more

4.6 3,278 user ratings

Get Free Advice Dixa Vs Freshdesk

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Help Scout logo
Help Scout Keep your customers happy with the integrated service tool read more

4.6 428 user ratings

Get Free Advice Dixa Vs Help Scout

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

osTicket logo
osTicket Manage tickets with ease read more

4.6 58 user ratings

Get Free Advice Dixa Vs osTicket

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HubSpot Service Hub logo
HubSpot Service Hub Bring Order to Customer Service Chaos read more

4.6 2,622 user ratings

Get Free Advice Dixa Vs HubSpot Service Hub

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ClearFeed logo
ClearFeed ClerFeed - A Support Platform Build for Slack read more

4.7 105 user ratings

Get Free Advice

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Faveo HELPDESK logo
Faveo HELPDESK A user-friendly support ticket management system read more

4.8 21 user ratings

Get Free Advice Dixa Vs Faveo HELPDESK

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SherpaDesk logo
SherpaDesk Improve your professional services with the help of automation tech... read more

4.4 149 user ratings

Get Free Advice Dixa Vs SherpaDesk

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Desk360 logo
Desk360 High efficiency, detailed reporting read more

4.7 55 user ratings

Get Free Advice Dixa Vs Desk360

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Wowdesk logo
Wowdesk Create a WOW customer experience and empower your customer service ... read more

4.7 10 user ratings

Get Free Advice Dixa Vs Wowdesk

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sugester logo
Sugester Be on the same page with your customer read more

3.8 5 user ratings

Get Free Advice Dixa Vs Sugester

Dixa Alternatives

View All Dixa Alternatives

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ClickDesk logo
ClickDesk Integrated live chat and help desk software solution read more

4.1 120 user ratings

Get Free Advice Dixa Vs ClickDesk

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HelpDesk logo
HelpDesk Ticketing Software for Intuitive Customer Support read more

4.5 81 user ratings

Get Free Advice Dixa Vs HelpDesk
Zendesk Chat logo
Zendesk Chat live chat software that improves customer engagement read more

4.5 432 user ratings

Get Free Advice
Zendesk Talk logo
Zendesk Talk Feature-rich customer support solution. read more

3.4 89 user ratings

Get Free Advice Dixa Vs Zendesk Talk

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

eDesk logo
eDesk Revolutionizing Customer Service with AI-Powered Efficiency! read more

4.1 19 user ratings

Get Free Advice

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NABD System logo
NABD System Revolutionary help desk software read more

4.6 45 user ratings

Get Free Advice Dixa Vs NABD System

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BoldDesk logo
BoldDesk Improve customer happiness by streamlining your support operations read more

4.7 43 user ratings

Get Free Advice Dixa Vs BoldDesk

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UseDesk logo
UseDesk Omnichannel support platform read more

5 5 user ratings

Get Free Advice Dixa Vs UseDesk

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CRMdesk logo
CRMdesk Help and support your customers and staff read more

4.3 110 user ratings

Get Free Advice Dixa Vs CRMdesk

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LiveAgent logo
LiveAgent All in one platform for customer query read more

4.7 1,922 user ratings

Get Free Advice Dixa Vs LiveAgent

Dixa Features

Help Desk Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Live Chat Features

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Call Center Features

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

Dixa Integrations

Slack
Slack Business Instant Messaging Software
Elevio
Elevio Customer Self-Service Software
Tableau
Tableau Business Intelligence Software
Looker
Looker Business Intelligence Software
Plecto
Plecto Gamification Software
SuperOffice CRM
SuperOffice CRM CRM Software
Zapier
Zapier iPaaS Software
Geckoboard
Geckoboard Dashboard Software
Nicereply
Nicereply Survey/ User Feedback Software
zenloop
zenloop New SaaS Software
Stitch
Stitch ETL Tools
Unbabel
Unbabel Natural Language Processing (NLP) Software
Microsoft Power BI
Microsoft Power BI Business Intelligence Software
HubSpot CRM
HubSpot CRM CRM Software
WooCommerce
WooCommerce Ecommerce Software
Salesforce
Salesforce CRM Software
Pipedrive CRM
Pipedrive CRM CRM Software
Shopify
Shopify Ecommerce Software
Soon
Soon Employee Scheduling Software
Okta
Okta Identity and Access Management (IAM) Software
Jira
Jira Product Management Software
Progress Podio
Progress Podio Project Management Software

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

Give us a shout  
icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed