Browse Blogs
Browse Software
List Your Product
Loading...
SupportBee Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription )

Pricing Insights for Help Desk Software

  • The Average Cost of a basic Help Desk Software plan is $19 per month.

  • SupportBee pricing starts at $13/month, which is 32% lower than similar services.

  • 70% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 21% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

MONTHLY YEARLY

Startup $13.00 $15.00 per user / month

Features

  • Unlimited Email Inboxes/Tickets
  • Customer Management
  • Snippets
  • Filters
  • Customer Satisfaction Ratings
  • Two Factor Authentication
  • API Access
  • In Depth Reports
  • Audit Trail
  • Teams: 1
  • Knowledge Base Software: 1 Site
  • Basic Integrations
  • Friendly Customer Service

Enterprise $17.00 $20.00 per user / month

Features

  • Includes features of Startup plan, plus
  • Teams: 3
  • Knowledge Base Software: 3 Sites
  • Enterprise Integrations
  • Business Hours
  • Customer Portal Software
  • Portal Access for Customer Groups

Screenshots of Vendor Pricing Page

Pricing screenshot
Pricing screenshot

Disclaimer: The pricing details were last updated on 10/04/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

SupportBee FAQs

How much does SupportBee cost?

The pricing for SupportBee starts at $13.0 per user per month. SupportBee has 2 different plans:

  • Startup at $13.00 per user per month.
  • Enterprise at $17.00 per user per month.

Does SupportBee offer a free plan?

No, SupportBee does not offer a free plan.

Learn more about SupportBee pricing.

Compare SupportBee Pricing Against Competitors

Product Name Starting Price ($) Billed Unit Free Trial Learn More
SupportBee SupportBee 13 per month per user SupportBee Pricing
HelpDesk HelpDesk 29 per month - + HelpDesk Pricing
BoldDesk BoldDesk 12 per month - + BoldDesk Pricing
Teamwork Desk Teamwork Desk 9.5 per month per user + Teamwork Desk Pricing
Freshdesk Freshdesk 15 per month - + Freshdesk Pricing
CRMdesk CRMdesk - - - + CRMdesk Pricing
ReadyDesk ReadyDesk 9 per month per user + ReadyDesk Pricing
AzureDesk AzureDesk 33 per month per user + AzureDesk Pricing
Desky Desky 4.5 per month - + Desky Pricing
Help Desk Premier Help Desk Premier - - - + Help Desk Premier Pricing

Free Software Alternatives to SupportBee

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Freshdesk logo
Freshdesk Redefining your customer support read more

4.6 3,278 user ratings

Get Free Advice SupportBee Vs Freshdesk

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Help Scout logo
Help Scout Keep your customers happy with the integrated service tool read more

4.6 428 user ratings

Get Free Advice SupportBee Vs Help Scout

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

osTicket logo
osTicket Manage tickets with ease read more

4.6 58 user ratings

Get Free Advice SupportBee Vs osTicket

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HubSpot Service Hub logo
HubSpot Service Hub Bring Order to Customer Service Chaos read more

4.6 2,622 user ratings

Get Free Advice SupportBee Vs HubSpot Service Hub

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ClearFeed logo
ClearFeed ClerFeed - A Support Platform Build for Slack read more

4.7 105 user ratings

Get Free Advice

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Faveo HELPDESK logo
Faveo HELPDESK A user-friendly support ticket management system read more

4.8 21 user ratings

Get Free Advice SupportBee Vs Faveo HELPDESK

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SherpaDesk logo
SherpaDesk Improve your professional services with the help of automation tech... read more

4.4 149 user ratings

Get Free Advice SupportBee Vs SherpaDesk

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Desk360 logo
Desk360 High efficiency, detailed reporting read more

4.7 55 user ratings

Get Free Advice SupportBee Vs Desk360

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Wowdesk logo
Wowdesk Create a WOW customer experience and empower your customer service ... read more

4.7 10 user ratings

Get Free Advice SupportBee Vs Wowdesk

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sugester logo
Sugester Be on the same page with your customer read more

3.8 5 user ratings

Get Free Advice SupportBee Vs Sugester

SupportBee Alternatives

View All SupportBee Alternatives

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HelpDesk logo
HelpDesk Ticketing Software for Intuitive Customer Support read more

4.5 81 user ratings

Get Free Advice SupportBee Vs HelpDesk

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BoldDesk logo
BoldDesk Improve customer happiness by streamlining your support operations read more

4.7 43 user ratings

Get Free Advice SupportBee Vs BoldDesk

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Teamwork Desk logo
Teamwork Desk Help desk tool for effortless customer interaction read more

4.5 84 user ratings

Get Free Advice SupportBee Vs Teamwork Desk

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CRMdesk logo
CRMdesk Help and support your customers and staff read more

4.3 110 user ratings

Get Free Advice SupportBee Vs CRMdesk

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ReadyDesk logo
ReadyDesk Utilise web-based help-desk software to improve customer service read more

4.2 10 user ratings

Get Free Advice SupportBee Vs ReadyDesk

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AzureDesk logo
AzureDesk Delight Customers with Exceptional Service read more

4.6 85 user ratings

Get Free Advice SupportBee Vs AzureDesk

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Desky logo
Desky A Modern Help Desk Tool Built For Startups, Freelancers, And SaaS O... read more

Get Free Advice SupportBee Vs Desky

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Help Desk Premier logo
Help Desk Premier Help Desk Software Simplified read more

4.2 11 user ratings

Get Free Advice SupportBee Vs Help Desk Premier

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SysAid logo
SysAid Unique ITSM Solution with Multiple Service Desk Features read more

4.7 853 user ratings

Get Free Advice SupportBee Vs SysAid

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Help Scout logo
Help Scout Keep your customers happy with the integrated service tool read more

4.6 428 user ratings

Get Free Advice SupportBee Vs Help Scout

SupportBee Features

Help Desk Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%

Unique Features

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

SupportBee Integrations

Pivotal Tracker
Pivotal Tracker Project Management Software
Asana
Asana Project Management Software
Slack
Slack Business Instant Messaging Software
ClickUp
ClickUp Project Management Software
Teamwork
Teamwork Project Management Software
Insightly
Insightly CRM Software
Basecamp
Basecamp Project Management Software
Trello
Trello Project Management Software
Zoho CRM
Zoho CRM CRM Software
Linear
Linear New SaaS Software
Pipedrive CRM
Pipedrive CRM CRM Software
Capsule
Capsule CRM Software
Jira
Jira Product Management Software

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

Give us a shout  
icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed