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Simplydesk Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Insights for Help Desk Software

  • The Average Cost of a basic Help Desk Software plan is $19 per month.

  • 70% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 21% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

Basic Helpdesk Others

€20 per month

Features

  • Priority management
  • E-mail management
  • Unlimited number of customers
  • Self-service portal
  • Reports
  • Automatic notifications

SimplyAsset Custom

Features

  • Asset management
  • Network Scan
  • Active Directory Link
  • Purchases/stocks/Budgets Module
  • Package Distribution
  • Network Mapping

Advanced Helpdesk Others

€40 per month

Features

  • Service Contracts (SLAs)
  • Custom forms
  • Knowledge base
  • Tasks and Timesheet Management
  • Workflow Management

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 08/04/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Simplydesk FAQs

How much does Simplydesk cost?

Simplydesk provides a custom pricing for their software.

Learn more about Simplydesk pricing.

Does Simplydesk offer a free plan?

No, Simplydesk does not offer a free plan.

Learn more about Simplydesk pricing.

Compare Simplydesk Pricing Against Competitors

Product Name Starting Price ($) Billed Unit Free Trial Learn More
Simplydesk Simplydesk - - - Simplydesk Pricing
Richdesk Richdesk - - - + Richdesk Pricing
Asset.Desk Asset.Desk - - - + Asset.Desk Pricing
Track-It Track-It - - - - Track-It Pricing
Scopedesk Scopedesk 79 per month - + Scopedesk Pricing
SeamlessDesk SeamlessDesk 25 per month - + SeamlessDesk Pricing
SysAid SysAid - - - + SysAid Pricing
eSSETS eSSETS - - - + eSSETS Pricing
SeQure Asset Management Software SeQure Asset Management Software - - - + SeQure Asset Management Software Pricing
Freshdesk Freshdesk 15 per month - + Freshdesk Pricing

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Simplydesk Features

Help Desk Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%

Unique Features

Multi-language Support

Available in multiple languages to support global customers

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

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