LiveHelpNow Pricing: Cost and Pricing plans

LiveHelpNow Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Insights for Live Chat Software

The Average Cost of a basic Live Chat Software plan is $19 per month.
LiveHelpNow pricing starts at $9/month, which is 53% lower than similar services.
61% of Live Chat Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 42% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

Chat and SMS $21.00 $21.00 per month

$226.8 per Year billed Annually, Pricing varies based on number of agents

Features

Number of Agents: 1
Realtime Visitor Monitoring
Customer Lists
Social Integration
Custom Information Feed
Advertising Billboards
SMS Chat
Facebook & Twitter Integrations
Intelligent Triggers & Automations
Plugins & Integrations
Fully customizable with CSS
CRM Integrations
Remote Assistance
Eventing API / Webhooks
Enterprise Reporting & Analytics
Customizable Surveys
Multibrand Support
Intelligent Canned Messages
Automatic Language Translation
Chat Whisper
Inquiry Transfer
Spell Check
File Transfer / Attachments
PCI / HIPAA, Financial grade security
Conversion Tracking
Secure Forms
Automatic Inquiry Tagging
Agent permissions and restrictions
Filter & Search
Exportable Inquiries
Beautifully integrated Chat, Ticket and Knowledge base
Call center ready
Video chat
Visitor banning
US Based phone, chat & email support

FAQ / Self-Service $21.00 $21.00 per month

$226.8 per Year billed Annually, Pricing varies based on number of agents

Features

Number of Agents: 1
Plugins & Integrations
Fully customizable with CSS
Enterprise Reporting & Analytics
Multibrand Support
File Transfer / Attachments
Automatic Inquiry Tagging
Filter & Search
Self-service FAQ Articles
Fully Customizable FAQ Site
Beautifully integrated Chat, Ticket and Knowledge base
Call center ready
Video chat
Visitor banning
US Based phone, chat & email support

Support Ticket $21.00 $21.00 per month

$226.8 per Year billed Annually, Pricing varies based on number of agents

Features

Number of Agents: 1
Customer Lists
Social Integration
Facebook and Twitter Integrations
Intelligent Triggers and Automations
Plugins & Integrations
Fully customizable with CSS
CRM Integrations
Enterprise Reporting & Analytics
Customizable Surveys
Multibrand Support
Intelligent Canned Messages
Inquiry Transfer
Spell Check
File Transfer / Attachments
PCI / HIPPA, Financial grade security
Conversion Tracking
Secure Forms
Automatic Inquiry Tagging
Customizable Email Form
Chat-to-Ticket
Agent permissions and restrictions
Filter & Search
Beautifully integrated Chat, Ticket and Knowledge base
Call center ready
Video chat
Visitor banning
US Based phone, chat & email support

Call Management $9.00 $9.00 per month

Pricing varies based on number of agents

Features

Number of Agents: 1
Plugins & Integrations
Fully customizable with CSS
Enterprise Reporting & Analytics
Multibrand Support
File Transfer / Attachments
PCI / HIPAA, Financial grade security
Secure Forms
Automatic Inquiry Tagging
Agent permissions and restrictions
Filter & Search
Call logs
Capture Callback Requests
Beautifully integrated Chat, Ticket and Knowledge base
Call center ready
Video chat
Visitor banning
US Based phone, chat & email support
Visitor banning
US Based phone, Chat and Email support

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 11/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

LiveHelpNow FAQs

How much does LiveHelpNow cost?

The pricing for LiveHelpNow starts at $9.00 per month. LiveHelpNow has 4 different plans:

Call Management at $9.00 per month.
Chat and SMS at $21.00 per month.
FAQ / Self-Service at $21.00 per month.
Support Ticket at $21.00 per month.

Learn more about LiveHelpNow pricing.

Does LiveHelpNow offer a free plan?

No, LiveHelpNow does not offer a free plan.

Learn more about LiveHelpNow pricing.

Compare LiveHelpNow Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
LiveHelpNow	9	per month	-		LiveHelpNow Pricing
LiveAgent	15	per month	-	+	LiveAgent Pricing
HelpDesk	29	per month	-	+	HelpDesk Pricing
ClickDesk	12.99	per month	per user	-	ClickDesk Pricing
CRMdesk	-	-	-	+	CRMdesk Pricing
Support Hub	19	per month	-	+	Support Hub Pricing
Desk360	19	per month	-	+	Desk360 Pricing
BoldDesk	12	per month	-	+	BoldDesk Pricing
Zendesk Chat	-	-	-	-	Zendesk Chat Pricing
NABD System	30	per month	per user	+	NABD System Pricing

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LiveHelpNow Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Persistent Chat

Creating a subject-based group conversation that persists over time

Help Desk Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Multi-language Support

Available in multiple languages to support global customers

LiveHelpNow Pricing

Pricing Insights for Live Chat Software

LiveHelpNow FAQs

Compare LiveHelpNow Pricing Against Competitors

Free Software Alternatives to LiveHelpNow

LiveHelpNow Alternatives

LiveHelpNow Features

Live Chat Features

Help Desk Features

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