HelpRealm Pricing: Cost and Pricing plans

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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Create support requests with ease

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Offers Free-forever plan.

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Overview
Features
Pricing
Alternatives
Reviews
Screenshots
FAQ
Contact
Downloads
Related

Overview
Features
Pricing
Alternatives
Reviews
Screenshots
FAQ
More
- Contact
- Downloads
- Related
+ Add to Compare
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HelpRealm Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
70% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 21% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

HelpRealm Free

Features

Dashboard
Support contact form
Unlimited tickets
Unlimited agents
Unlimited groups
Custom ticket types
Different ticket statuses
Different ticket priorities
Groups and routing
Agent roles
Ticket creation by E-Mail
E-Mails on different events
E-Mail replies
Ticket management
Localization
Personal FAQ for customers
Gravatar support
Security features
Responsive layout
Ticket API (REST / Widget)

Disclaimer: The pricing details were last updated on 10/06/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

HelpRealm FAQs

How much does HelpRealm cost?

HelpRealm is a free software.

Learn more about HelpRealm pricing.

Does HelpRealm offer a free plan?

Yes, HelpRealm offers a free plan.

Learn more about HelpRealm pricing.

Compare HelpRealm Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
HelpRealm	-	-	-		HelpRealm Pricing
HelpDesk	29	per month	-	+	HelpDesk Pricing
BoldDesk	12	per month	-	+	BoldDesk Pricing
Desky	4.5	per month	-	+	Desky Pricing
ReadyDesk	9	per month	per user	+	ReadyDesk Pricing
Teamwork Desk	9.5	per month	per user	+	Teamwork Desk Pricing
Support.cc by 500apps	9.99	per month	-	+	Support.cc by 500apps Pricing
ProProfs Help Desk	19.99	per month	per user	+	ProProfs Help Desk Pricing
Support Hub	19	per month	-	+	Support Hub Pricing
AzureDesk	33	per month	per user	+	AzureDesk Pricing

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HelpRealm Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

89%

Unique Features

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

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