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About TeamViewer

TeamViewer solutions are now smarter with AI, offering fast and reliable support to track issues, identify trends, and resolve problems before they impact users. With AI-powered features, users can proactively address issues, ensuring seamless IT support on a secure-by-design platform. Troubleshoot customer machinery remotely in seconds using Smart Service, or rely on TeamViewer’s secure remote connectivity to solve problems quickly and efficiently. As the world’s largest and fastest remote connection network, TeamViewer provides everything required to manage computers, servers, and devices from anywhere. It’s the ultimate enterprise remote support tool, offering industrial-grade remote control, desktop sharing, online meetings, network monitoring, malware protection, and secure file transfers. Whether for IT professionals or businesses, TeamViewer ensures unmatched reliability and security in remote support, making it the only tool to stay connected and in control.

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Screenshots & Videos

Remote Access
Remote Connectivity
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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    100%
  • Momentum
    64%
  • Popularity
    85%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)
  • Desktop App (Windows, Mac)

Organization Types Supported

  • All (Small, Medium, Large)
  • Freelancers

API Support

  • Available

Modes of Support

  • Business Hours, Online

TeamViewer Awards

TeamViewer Features

Remote Access Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%

Unique Features

Session Transfer

Facilitates sending and receiving both attended as well as unattended support sessions

Diagnostic Tools

Helps to conduct performance testing and network configuration to identify issues on a computer.

Standard Features

Session Recording

Enables one to record remote access, support sessions, and meetings

Remote Control

Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

File Transfer

Allows sending and receiving files

Feedback Collection

Helps in collecting feedback from users to assess the support

Screen Sharing

Enables remote participants to see your desktop that allows better collaboration

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Access Control

Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role
TeamViewer Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 02/07/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about TeamViewer Pricing

TeamViewer Alternatives

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TeamViewer Reviews

User Rating

4.7/5 (Based on 5,096 Ratings)

Rating Distribution

  • Excellent

    77.1%
  • Very Good

    17%
  • Average

    2.3%
  • Poor

    0.7%
  • Terrible

    2.9%

User Sentiments

Ease of Use, Fast and Reliable Connection, Excellent Customer Service, Free for Personal Use

Complex New User Interface, Falsely Flagged as Commercial Use, Occasional Connection Issues, Slow File Transfer Speeds

Do You Use TeamViewer?

Write a Review

Review Summary

TeamViewer is generally well-received by users for its remote access and support capabilities, receiving positive feedback for its ease of use, cross-platform compatibility, and reliable performance. The software is lauded for its user-friendly interface, making it accessible to users of varying technical expertise. Additionally, users appreciate the range of features offered, including screen sharing, file transfer, and remote control, which enhance collaboration and troubleshooting processes. However, some users have reported occasional connectivity issues and concerns regarding the cost of certain features. Overall, TeamViewer is considered a dependable and effective solution for remote access and support, with a user-friendly interface and a comprehensive set of features.

Pros

  • Userfriendly interface and quick setup for remote access.
  • Multiplatform availability, enabling remote support across various devices and operating systems.
  • Efficient file sharing and transfer capabilities for seamless collaboration.
  • High level of security measures, including encryption and authentication, ensuring data protection.

Cons

  • Occasional connection issues, resulting in interrupted remote sessions.
  • Limited customization options, restricting advanced configurations and integrations.
  • Potential performance issues with complex tasks or heavy workloads, leading to lag or delays.
  • Occasional reports of slow response times during technical support inquiries.

TeamViewer Reviews

AI-Generated from the text of User Reviews

Videos on TeamViewer

TeamViewer Screenshots

TeamViewer FAQs

What is TeamViewer used for?

TeamViewer is Remote Access Software. TeamViewer offers the following functionalities:

  • Session Transfer
  • Session Recording
  • Remote Control
  • File Transfer
  • Feedback Collection
  • Diagnostic Tools
  • Screen Sharing
  • Live Chat
  • Access Control

Learn more about TeamViewer features.

Does TeamViewer provide API?

Yes, TeamViewer provides API.

TeamViewer Contact

Vendor Details

Göppingen, Germany Founded : 2005

Contact Details

+49 7161 305898581

https://www.teamviewer.com/en/products/teamviewer/

Social Media Handles

Grid Report for TeamViewer

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Customers

DHL
Coca-Cola HBC
Gruppo Cimbali
Agrantis
Twinmac
Vandemoortele
Bakkafrost
RLI Different Works
Volvo
Bobst

TeamViewer Integrations

Disclaimer

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