LogMeIn Resolve (formerly GoTo Resolve)

About LogMeIn Resolve (formerly GoTo Resolve)

Resolve simplifies IT management with a user-friendly Unified Endpoint Management (UEM) platform, giving IT and MSP teams the tools to manage all devices—Windows, Mac, and Android—through a single, centralized console. Proactively handle patch management, alert notifications, antivirus protection, and remote execution, even for offline devices. Resolve ensures company data stays secure with endpoint compliance and real-time device monitoring, while streamlining asset tracking to provide insights into inventory, license compliance, and usage for smarter decisions. Beyond device management, Resolve optimizes IT workflows with built-in helpdesk tools, a knowledge base, and AI-powered insights to detect and resolve issues proactively. Tackle tickets with ease and eliminate inefficiencies to boost productivity. Whether scaling a startup or managing an enterprise, Resolve offers secure, efficient, and flexible IT management, so users can focus on growing your business while leaving the tech complexities to us.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $23.0.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

88%
Momentum

66%
Popularity

82%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

LogMeIn Resolve (formerly GoTo Resolve) Features

Show Feature Explanation

Remote Access Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%

Unique Features

Session Transfer

Facilitates sending and receiving both attended as well as unattended support sessions

Diagnostic Tools

Helps to conduct performance testing and network configuration to identify issues on a computer.

Standard Features

Session Recording

Enables one to record remote access, support sessions, and meetings

Remote Control

Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

File Transfer

Allows sending and receiving files

Feedback Collection

Helps in collecting feedback from users to assess the support

Screen Sharing

Enables remote participants to see your desktop that allows better collaboration

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Access Control

Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role

LogMeIn Resolve (formerly GoTo Resolve) Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Remote Access $23.00 $23.00 per month

$23 per Month billed Yearly

Secure unattended access of managed Windows, Mac, and Android devices.

Features

Starting at 25 devices
Unattended Remote Access
Terminal Access
Background File Manager
Screen blanking
Keyboard & Mouse lock
Add-ons
- Mobile Device Support
- Camera Share

Remote Support Plus $44.00 $44.00 per month

$44 per Month billed Yearly

Remote support and unattended access with modern service management.

Features

Starting at 100 devices & 1 agent
Includes features of Remote Access plan, plus
Unlimited Remote Support
Incident Management
AI-powered Self-Service
Session Collaboration & Transfer
Multi-session handling
Add-ons
- Mobile Device Support
- Camera Share

Standard Endpoint Management $57.00 $57.00 per month

$57 per Month billed Yearly

Secure device monitoring, remote access, and task automation.

Features

Starting at 25 devices & 1 agent
Includes features of Remote Support Plus plan, plus
Device Monitoring & Alerts
AV Management
Asset Management
Remote Execution
AI Assistant
Add-ons
- Mobile Device Support
- Camera Share
- Endpoint Protection Software
- Mobile Device Management (MDM)

Premium Endpoint Management $63.00 $63.00 per month

$63 per Month billed Yearly

Integrated proactive automation and fleet management with hands-on support.

Features

Starting at 25 devices & 1 agent
Includes features of Standard Endpoint Management plan, plus
Patch Management
Self-healing Alerts
Reccuring Remote Execution
AI-Powered Knowledge Base
Problem Management
Add-ons
- Mobile Device Support
- Camera Share
- Endpoint Protection Software
- Mobile Device Management (MDM)

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 01/07/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about LogMeIn Resolve (formerly GoTo Resolve) Pricing

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LogMeIn Resolve (formerly GoTo Resolve) Reviews

User Sentiments

User Friendly Interface, Fast Remote Connections, Reliable Remote Access, Comprehensive Features

Unreliable Software/Connectivity Issues, High Pricing, Limited Mobile Device Compatibility, Confusing Unattended Access Setup

Do You Use LogMeIn Resolve (formerly GoTo Resolve)?

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Review Summary

Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries.

Pros

Easytouse interface and quick setup process.
Wide range of features including remote control, screen sharing, and file transfer.
Integrates with other GoTo products for a seamless experience.
Reliable and secure connection with endtoend encryption.

Cons

May experience occasional connection issues and slow response times.
Lack of advanced features compared to some competitors.
Can be expensive for small businesses or individuals.
Limited customization options for branding and personalization.

LogMeIn Resolve (formerly GoTo Resolve) Reviews

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LogMeIn Resolve (formerly GoTo Resolve) FAQs

What is LogMeIn Resolve (formerly GoTo Resolve) used for?

LogMeIn Resolve (formerly GoTo Resolve) is Remote Access Software. LogMeIn Resolve (formerly GoTo Resolve) offers the following functionalities:

Session Transfer
Session Recording
Remote Control
File Transfer
Feedback Collection
Diagnostic Tools
Screen Sharing
Live Chat
Access Control

Learn more about LogMeIn Resolve (formerly GoTo Resolve) features.

What are the top alternatives for LogMeIn Resolve (formerly GoTo Resolve)?

Here`s a list of the best alternatives for LogMeIn Resolve (formerly GoTo Resolve):

Does LogMeIn Resolve (formerly GoTo Resolve) provide API?

Yes, LogMeIn Resolve (formerly GoTo Resolve) provides API.

LogMeIn Resolve (formerly GoTo Resolve) Contact

Vendor Details

Boston, Massachusetts

Contact Details

1 855 263 2838

https://www.logmein.com/products/resolve

Social Media Handles

Google Play 246

Apple App Store 85

Grid Report for LogMeIn Resolve (formerly GoTo Resolve)

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LogMeIn Resolve (formerly GoTo Resolve) Integrations

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LogMeIn Resolve (formerly GoTo Resolve)

About LogMeIn Resolve (formerly GoTo Resolve)

Screenshots & Videos

LogMeIn Resolve (formerly GoTo Resolve) Features

Remote Access Features

LogMeIn Resolve (formerly GoTo Resolve) Alternatives

LogMeIn Resolve (formerly GoTo Resolve) Reviews

User Sentiments

Do You Use LogMeIn Resolve (formerly GoTo Resolve)?

Review Summary

Pros

Cons

Videos on LogMeIn Resolve (formerly GoTo Resolve)

LogMeIn Resolve (formerly GoTo Resolve) FAQs

LogMeIn Resolve (formerly GoTo Resolve) Contact

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Disclaimer

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SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

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LogMeIn Resolve (formerly GoTo Resolve)

About LogMeIn Resolve (formerly GoTo Resolve)

Screenshots & Videos

LogMeIn Resolve (formerly GoTo Resolve) Features

Remote Access Features

LogMeIn Resolve (formerly GoTo Resolve) Alternatives

LogMeIn Resolve (formerly GoTo Resolve) Reviews

User Sentiments

Do You Use LogMeIn Resolve (formerly GoTo Resolve)?

Review Summary

Pros

Cons

Videos on LogMeIn Resolve (formerly GoTo Resolve)

LogMeIn Resolve (formerly GoTo Resolve) FAQs

LogMeIn Resolve (formerly GoTo Resolve) Contact

Grid Report for LogMeIn Resolve (formerly GoTo Resolve)

LogMeIn Resolve (formerly GoTo Resolve) Integrations

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Disclaimer

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

Buyers

Makers