Splashtop Remote Support

About Splashtop Remote Support

Splashtop Remote Support is endpoint management and remote support software developed specifically for MSPs to facilitate easy connection of their client’s computers with remote access. It simplifies the process of remotely accessing, monitoring, and managing several computers. It is an ideal software for entrepreneurs, corporate teams, and IT professionals as it allows them to make use of its features to control their systems remotely, and hassle-free. Splashtop is a high-tech, powerful, and dependable remote desktop connectivity manager. It's tailored to managed service providers, IT experts, and help desk personnel. Splashtop Remote Support uses a strong high-performance engine to provide the best possible experience. You can also use it to simultaneously see numerous remote screens from multi-monitor setups. Security features such as TLS and 256-bit AES encryption, device authentication, and two-step verification secures all remote sessions. User satisfaction with Splashtop remote access is at an all-time high. It is the best in the market and has no competition. You can use choose this amazing product without an iota of doubt. You get a free trial, a mobile application for iOS, Android, Mac, and Windows, and some affordable premium plans starting at just $25 per month.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $3.0. Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%
Reviews

88%
Momentum

61%
Popularity

81%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Windows, Mac)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Business Hours, Online

Splashtop Remote Support Features

Show Feature Explanation

Show Missing Features

Remote Access Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%

Unique Features

Session Transfer

Facilitates sending and receiving both attended as well as unattended support sessions

Diagnostic Tools

Helps to conduct performance testing and network configuration to identify issues on a computer.

Standard Features

Session Recording

Enables one to record remote access, support sessions, and meetings

Remote Control

Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

File Transfer

Allows sending and receiving files

Screen Sharing

Enables remote participants to see your desktop that allows better collaboration

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Access Control

Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role

Feedback Collection

Helps in collecting feedback from users to assess the support

Splashtop Remote Support Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Solo (Remote Work & Access) $3.00 $3.00 per month

$36 billed Yearly

For individual users

Features

Unattended Access from Any Device
Easy Setup
File Transfer (including Drag-and-Drop)
Remote print and more

Pro (Remote Work & Access) $8.25 $8.25 per user / month

$99 per User billed Yearly

For individuals and small teams who need remote work productivity

Features

Includes features of Solo plan, plus
Multi-Monitor Support
User Role and Access Management
Chat and Session Recording
Two Users into One Computer

Performance (Remote Work & Access) $13.00 $13.00 per user / month

$149 per User billed Yearly

The ultimate remote work experience

Features

Includes features of Pro plan, plus
4:4:4 Color Accuracy
240 FPS Capability
High-Fidelity Audio
Remote Stylus and Wacom Bridge
USB Passthrough and more

Enterprise (Remote Work & Access) Custom

For advanced security, manageability and access control.

Features

Includes features of Performance plan, plus
SSO Integration
Granular Access Controls, Scheduled Access, SIEM logging
Android/IOT Unattended Access
APIs, IP Whitelist, Cloud Recording, Connector, and more

SOS (Remote IT & Support) $22.00 $22.00 per month

$22 per Month billed Yearly ($155.40) or $239.40 per Concurrent user

Features

Access unlimited attended computers and mobile devices
Access up to 10 ($155.40 plan) or 300 ($239.40 plan) unattended computers per license
Each license gives access to additional unattended computers (e.g. with 2 licenses, your team can access up to 20 or 600 computers)
Add on endpoint management capabilities for real-time patching, monitoring, and remediation

Enterprise (Remote IT & Support) Custom

Features

Includes features of SOS plan, plus
Enhance security with SSO, granular access controls, IP whitelisting, cloud recording and more
Level up IT support with service desk, unattended Android access, APIs, and more

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 02/07/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Splashtop Remote Support Pricing

Splashtop Remote Support Alternatives

View All Splashtop Remote Support Alternatives

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Featured

Zoho Assist One-stop online remote access and support solution read more

4.4 5,184 user ratings

Visit Website

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Featured

NinjaOne (NinjaRMM) A Powerful and Easy RMM Software read more

4.8 1,987 user ratings

Visit Website

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Splashtop Business ... Remote computer access for teams read more

4.9 663 user ratings

View Details Splashtop Remote Support Vs Splashtop Business Access

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RemotePC Highly affordable and efficient remote access tool read more

4.2 194 user ratings

View Details Splashtop Remote Support Vs RemotePC

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ShowMyPC Helps in both remote access and remote support read more

4.1 9 user ratings

View Details Splashtop Remote Support Vs ShowMyPC

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RemoteToPC Get all your work done remotely, anytime from anywhere read more

4.4 13 user ratings

View Details Splashtop Remote Support Vs RemoteToPC

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

VNC Connect Simple and secure remote access and support read more

4.3 774 user ratings

View Details Splashtop Remote Support Vs VNC Connect

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BeyondTrust Remote ... A secure and reliable solution for remote access read more

4.8 346 user ratings

View Details Splashtop Remote Support Vs BeyondTrust Remote Support

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ScreenMeet Cloud-hosted & easy-to-use remote support software read more

4.6 10 user ratings

View Details Splashtop Remote Support Vs ScreenMeet

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

GoToMyPC Remotely access, manage and supports systems read more

4.5 230 user ratings

View Details Splashtop Remote Support Vs GoToMyPC

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AnyDesk A Fast And Affordable Remote Desktop Application For IT Professionals read more

4 2,277 user ratings

View Details Splashtop Remote Support Vs AnyDesk

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TeamViewer Solutions for a Secure, Connected Workplace read more

4.7 5,096 user ratings

View Details Splashtop Remote Support Vs TeamViewer

Splashtop Remote Support Reviews

User Rating

4.6/5 (Based on 482 Ratings)

Rating Distribution

Excellent
73%
Very Good
22.2%
Average
1.2%
Poor
0.6%
Terrible
2.9%

User Sentiments

Ease of Use, Fast Connection Speeds, Reliable Remote Access, Cost-Effective Pricing

Occasional Software Crashes, Mobile App Limitations, Inconsistent Remote Printing Functionality, Technical Limitations with Third-Party Integrations

Do You Use Splashtop Remote Support?

Write a Review

Review Summary

Splashtop Remote Support is generally well-received by users. Reviewers appreciate its ease of use, reliability, and wide range of features for remote desktop access and support. The software is praised for its fast connection speeds, simple user interface, and compatibility with various devices. Additionally, Splashtop's customer support is often commended for being responsive and helpful. However, some users have reported occasional connection issues and difficulties with certain features. Overall, Splashtop Remote Support is considered a reliable and user-friendly solution for remote access and support.

Pros

Easy to use and userfriendly interface for seamless remote control sessions.
Supports remote access to computers and devices from any location with an internet connection.
Offers secure and reliable data transfer, ensuring the privacy and integrity of data during remote sessions.
Crossplatform compatibility allows remote access to Windows, Mac, iOS, and Android devices.

Cons

Occasional performance issues and lags during remote sessions, especially with low bandwidth connections.
Limited features for advanced users, such as scripting and customization options.
Some users have reported difficulties with transferring large files during remote sessions.
High pricing compared to some competing remote access solutions.

Splashtop Remote Support Reviews

AI-Generated from the text of User Reviews

Did you find this information valuable?

YES NO