TeamViewer Reviews

User Rating

4.7/5 (Based on 5,096 Ratings)

Rating Distribution

Excellent
77.1%
Very Good
17%
Average
2.3%
Poor
0.7%
Terrible
2.9%

User Sentiments

Ease of Use, Fast and Reliable Connection, Excellent Customer Service, Free for Personal Use

Complex New User Interface, Falsely Flagged as Commercial Use, Occasional Connection Issues, Slow File Transfer Speeds

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Review Summary

TeamViewer is generally well-received by users for its remote access and support capabilities, receiving positive feedback for its ease of use, cross-platform compatibility, and reliable performance. The software is lauded for its user-friendly interface, making it accessible to users of varying technical expertise. Additionally, users appreciate the range of features offered, including screen sharing, file transfer, and remote control, which enhance collaboration and troubleshooting processes. However, some users have reported occasional connectivity issues and concerns regarding the cost of certain features. Overall, TeamViewer is considered a dependable and effective solution for remote access and support, with a user-friendly interface and a comprehensive set of features.

Pros

Userfriendly interface and quick setup for remote access.
Multiplatform availability, enabling remote support across various devices and operating systems.
Efficient file sharing and transfer capabilities for seamless collaboration.
High level of security measures, including encryption and authentication, ensuring data protection.

Cons

Occasional connection issues, resulting in interrupted remote sessions.
Limited customization options, restricting advanced configurations and integrations.
Potential performance issues with complex tasks or heavy workloads, leading to lag or delays.
Occasional reports of slow response times during technical support inquiries.

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