FixMe.IT

About FixMe.IT

FixMe.IT is a remote desktop solution that delivers fast, secure, and seamless connections between computers anywhere in the world. Designed with user privacy in mind, FixMe.IT uses the latest industry standards and infrastructure to ensure top-level security for every session. It’s an ideal tool for support teams, allowing them to quickly access, diagnose, and resolve technical issues on remote computers without the need for pre-installed software. With its simple setup and user-friendly interface, FixMe.IT streamlines troubleshooting, saving time and minimizing disruptions. Whether it’s providing IT support or assisting clients remotely, FixMe.IT offers a reliable, efficient, and secure way to handle remote connections..

Screenshots & Videos

Pricing

Free Trial Available
Starts at $32.5.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

24/7 (Live rep), Business Hours, Online

FixMe.IT Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

FixMe.IT $32.50 $39.00 per user / month

Features

Multi-session handling
Unattended access
Drag-and-drop file transfer
Shared clipboard
Instant chat
Whiteboard tools
Perform administrative tasks
MSI package
Session reporting
Ctrl-Alt-Delete combination
Logoff-logon and switch user
Two-way desktop sharing
Multi-window control
Powerful scaling settings
Legacy OS support
Multi-monitor navigation
Reboot and automatically reconnect
Video session recording
Admin rights not required
Branding options
GDPR & HIPAA compliance
Two-factor authentication

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Disclaimer: The pricing details were last updated on 04/07/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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FixMe.IT Reviews

User Rating

4.8/5 (Based on 425 Ratings)

Rating Distribution

Excellent
80.7%
Very Good
18.1%
Average
0.7%
Poor
0%
Terrible
0.5%

User Sentiments

Ease of Use, Affordable Pricing, Reliable Connectivity, Unattended Access

Lack of Mac Support, Limited Mobile Platform Support, Slow File Transfer, Occasional Software Freezes

Do You Use FixMe.IT?

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Review Summary

FixMe-IT garners praise for its user-friendly interface, comprehensive features, and excellent customer support. Reviewers appreciate the software's ease of use and the wide range of features it offers, from basic maintenance tracking to advanced asset management and reporting capabilities. FixMe-IT's customer support team is also highly regarded for their responsiveness and helpfulness. However, some users have noted that the software can be expensive and that its reporting capabilities could be improved.

Pros

Powerful IT service management capabilities for streamlining IT processes.
Centralized platform for effective incident tracking, asset management, and change management.
Customizable dashboards and reports for datadriven decisionmaking.

Cons

Limited integration options, making it challenging to connect with other business applications.
Occasional performance issues reported by some users.
Learning curve for new users can be steep, requiring comprehensive training.

FixMe.IT Reviews

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FixMe.IT FAQs

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Does FixMe.IT provide API?

No, FixMe.IT does not provide API.

FixMe.IT Contact

Vendor Details

Toronto, Canada Founded : 2007

Contact Details

+1 617-934-2771

https://www.techinline.com/

Social Media Handles

Linkedin 120

Twitter 813

Facebook 604

Youtube

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FixMe.IT

About FixMe.IT

Screenshots & Videos

FixMe.IT Alternatives

FixMe.IT Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use FixMe.IT?

Review Summary

Pros

Cons

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FixMe.IT FAQs

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