HelpOnClick Pricing: Cost and Pricing plans

HelpOnClick Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Insights for Live Chat Software

The Average Cost of a basic Live Chat Software plan is $19 per month.
HelpOnClick pricing starts at $7.2/month, which is 62% lower than similar services.
62% of Live Chat Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 42% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

MONTHLY YEARLY

Starter $7.20 $12.00 per user / month

$10.2 per User per Month billed Quarterly

Features

100 chats per month
5 departments
1 website
No Virtual Agent

All the Plans includes these Features

Real-Time Traffic Monitor
Web, Desktop and Mobile Apps
Social Media Integrations
Advanced Reporting
Advanced Invitation Rules
Lifetime Chat History
Third Party Integrations
Security

Advanced $11.40 $19.00 per user / month

$16.2 per User per Month billed Quarterly

Features

Unlimited chats
Unlimited departments
5 websites
Virtual Agent Included
Includes features of All Plan

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 24/04/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

HelpOnClick FAQs

How much does HelpOnClick cost?

The pricing for HelpOnClick starts at $7.20 per user per month. HelpOnClick has 2 different plans:

Starter at $7.20 per user per month.
Advanced at $11.40 per user per month.

Learn more about HelpOnClick pricing.

Does HelpOnClick offer a free plan?

No, HelpOnClick does not offer a free plan.

Learn more about HelpOnClick pricing.

Compare HelpOnClick Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
HelpOnClick	7.2	per month	per user		HelpOnClick Pricing
ClickDesk	12.99	per month	per user	-	ClickDesk Pricing
LiveChat	16	per month	per user	+	LiveChat Pricing
WebsiteAlive	30	per month	-	-	WebsiteAlive Pricing
MyLiveChat	15	per month	-	+	MyLiveChat Pricing
DeskMoz	199	per month	-	+	DeskMoz Pricing
Provide Support	8.25	per month	-	+	Provide Support Pricing
LiveAgent	15	per month	-	+	LiveAgent Pricing
Zendesk Chat	-	-	-	-	Zendesk Chat Pricing
LiveHelpNow	9	per month	-	+	LiveHelpNow Pricing

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HelpOnClick Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Persistent Chat

Creating a subject-based group conversation that persists over time

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Help Desk Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Multi-language Support

Available in multiple languages to support global customers