Intercom is a sales, marketing, and support solution that aims to help you connect with more customers so you can grow your company faster, as well as acquire, engage and retain these customers. To acquire customers, you can use Intercom’s built-in bots and live chats functionality in order to be able to qualify, route, and convert any leads faster, which will ultimately lead to a sale and improve your lead generation process. To engage customers, Intercom helps you send more targeted and tailored emails , as well as in-app messages and push notifications, with the aim of turning more people who sign up to your marketing lists into customers, who buy your product, and become a loyal customer.
Read morePricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Visitor Targeting
Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up messageVideo Chat
Make conversations more personal with video calling between your agents and your visitorsTransfers
Transfer of calls from one operator to another with just one clickShortcut Messages
Create shortcuts for the commonly used replies in order to save timePersistent Chat
Creating a subject-based group conversation that persists over timeKnowledge Database
Lets you have an access to all your past chat history and documentsCo-Browsing
Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.Call Me Option
Allows your visitors to speak to your agents directly over the phoneAgent Scheduling
Schedules availability of your agents to ensure maximum utilisation of your staffOffline Form
This feature allows your visitors to submit their questions when your agents are not available onlineFree Trial
Not available
Conversational Marketing (Business) Custom
Turn website visitors into paying customers
Features
Conversational Customer engagement (Business) Custom
Onboard, activate and re-engage customers
Features
Conversational Support (Business) Custom
High-quality, personalized help at scale
Features
Start (Small Business) $59.00 $59.00 per month
Basic live chat and outbound messaging.
Features
Grow (Small Businesses) $119.00 $119.00 per month
Chat, targeted email, and self-service support.
Features
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Learn more about Intercom Pricing
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Intercom Overview
An all-new Intercom
Introducing the C...
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What is Intercom used for?
Intercom is Live Chat Software. Intercom offers the following functionalities:
Learn more about Intercom features.
What are the top alternatives for Intercom?
Here`s a list of the best alternatives for Intercom:
Does Intercom provide API?
Yes, Intercom provides API.
Vendor Details
San Francisco, CaliforniaSocial Media Handles
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