93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
All in One Customer Support Software
Free Trial
Available
No Credit Card Required, Get Started for Free
The Average Cost of a basic Help Desk Software plan is $19 per month.
UseResponse pricing starts at $49/month, which is 158% higher than similar services.
69% of Help Desk Software offer a Free Trial , while 20% offer a Freemium Model .
Enterprise Cloud Support Suite $49.00 $59.00 per user / month
Price for 2 agents : $1176
Features
Based upon the Number of Agents, the pricing plan varies.
On-Premise Solution $80.00 $80.00 per user / year
Based on Annual contract
* Pricing for First 5 Agents (required)
* $20/month for extra agent
Features
Screenshots of Vendor Pricing Page
Disclaimer: The pricing details were last updated on 15/04/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
How much does UseResponse cost?
The pricing for UseResponse starts at $49.00 per user per month. UseResponse has 2 different plans:
Learn more about UseResponse pricing.
Does UseResponse offer a free plan?
No, UseResponse does not offer a free plan.
Learn more about UseResponse pricing.
| Product Name | Starting Price ($) | Billed | Unit | Free Trial | Learn More |
|---|---|---|---|---|---|
UseResponse
|
49 | per month | per user | UseResponse Pricing | |
HelpDesk
|
29 | per month | per user | HelpDesk Pricing | |
LiveAgent
|
15 | per month | - | LiveAgent Pricing | |
ClickDesk
|
12.99 | per month | per user | ClickDesk Pricing | |
LabiDesk
|
79 | per month | - | LabiDesk Pricing | |
CRMdesk
|
- | - | - | CRMdesk Pricing | |
Desky
|
4.5 | per month | - | Desky Pricing | |
Deskero
|
9 | per month | - | Deskero Pricing | |
UseDesk
|
- | - | - | UseDesk Pricing | |
ReadyDesk
|
9 | per month | per user | ReadyDesk Pricing |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Unique Features
Multi-brand Help desk
Allows to manage multiple support portals on a single platform by offering product differentiation and branding featuresAI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Multi-language Support
Available in multiple languages to support global customersStandard Features
Incident Management
Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in futureSocial Media Integration
Enables integrating the software with social media for better reach and coverageMulti-Channel Communication
Helps in receiving queries and offering help through multiple channelsMacros (Templated Responses)
It helps to store, create, and send pre-written responses to maintain the flow of the conversation.Document Storage
Helps in storing the documents electronically and in a systematic wayCustomizable Branding
This feature enables the customization of brand marketing to meet specific requirements and preferences.Ticket Management
Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolvedSurveys & Feedback
Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedbackKnown Issue Management
Helps to tackle and to manage familiar issues or routine challengesKnowledge Base
Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.Contract (SLA Management)
Helps to manage, automating and organizing important aspects concerning a service-level agreementCommunity Forums
Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the companyAutomated Routing
It helps in automatically directing queries and data to the appropriate agent.Alerts (Escalation)
Helps to route critical tickets to the boss or in-house experts and alerting against them when such comeSelf Service Portal
Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functionsLive Chat
Allows you to instantly communicate with your customers and/or exchange chat messages onlineConcurrent Calling
Allows to place more calls simultaneously without reducing call quality.Visitor Targeting
Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up messageTransfers
Transfer of calls from one operator to another with just one clickShortcut Messages
Create shortcuts for the commonly used replies in order to save timeOffline Form
This feature allows your visitors to submit their questions when your agents are not available onlineKnowledge Database
Lets you have an access to all your past chat history and documentsAgent Scheduling
Schedules availability of your agents to ensure maximum utilisation of your staffVideo Chat
Make conversations more personal with video calling between your agents and your visitorsPersistent Chat
Creating a subject-based group conversation that persists over timeCo-Browsing
Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.Call Me Option
Allows your visitors to speak to your agents directly over the phone
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