Respond.io Pricing: Cost and Pricing plans

Respond.io Pricing

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Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Insights for Live Chat Software

The Average Cost of a basic Live Chat Software plan is $19 per month.
Respond.io pricing starts at $79/month, which is 316% higher than similar services.
61% of Live Chat Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 42% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

MONTHLY YEARLY

Starter $79.00 $99.00 per month

5 Users Included

Additional Users at $12 per Month billed Yearly
Additional Users at $15 per Month billed Monthly

For sales teams to manage conversations and achieve sales goals across multiple channels

Features

Team & Custom Inboxes
Mobile App
Respond AI: AI Prompt
Respond AI: AI Assist
Basic Reports
Two-Factor Authentication (2FA)
Growth Widgets
Data Export

Growth $159.00 $199.00 per month

10 Users Included

Additional Users at $20 per Month billed Yearly
Additional Users at $25 per Month billed Monthly

Starts at 1,000 Monthly Active Contacts

For marketing and sales teams looking to maximize conversions over conversations with automation and AI

Features

Includes features of Starter plan, plus
Broadcasts
Workflows
Respond AI: AI Agent
Advanced Reports
Zapier & Make Integrations
Developer API

Advanced $279.00 $349.00 per user / month

10 Users Included

Additional Users at $24 per Month billed Yearly
Additional Users at $30 per Month billed Monthly

Starts at 1,000 Monthly Active Contacts

For marketing and sales teams needing advanced integrations, multiple workspaces, and security enhancements

Features

Includes features of Growth plan, plus
Mask Phone Number & Email Address
Multiple Workspaces
HTTP Requests in Workflows
Incoming & Outgoing Webhooks
Single Sign-On (SSO)
Custom Channels

Enterprise Custom

Unlimited Users

Custom Monthly Active Contacts

For marketing and sales teams requiring a large number of user seats, workspaces and increased API rate limits. The software offers Enterprise pricing plan on basis of request.

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 12/12/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Respond.io FAQs

How much does Respond.io cost?

The pricing for Respond.io starts at $79.0 per month. Respond.io has 3 different plans:

Starter at $79.00 per month.
Growth at $159.00 per month.
Advanced at $279.00 per user per month.

Respond.io also offers a custom plan based on the customer's request.

Learn more about Respond.io pricing.

Does Respond.io offer a free plan?

No, Respond.io does not offer a free plan.

Learn more about Respond.io pricing.

Compare Respond.io Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Respond.io	79	per month	-		Respond.io Pricing
LiveAgent	15	per month	-	+	LiveAgent Pricing
UseResponse	49	per month	-	+	UseResponse Pricing
Tidio	24.17	per month	-	+	Tidio Pricing
Respond Flow	45	per month	-	+	Respond Flow Pricing
Smartchat	49	per month	-	+	Smartchat Pricing
Intalk.io	-	-	-	+	Intalk.io Pricing
Trengo	335	per month	-	+	Trengo Pricing
Zoho SalesIQ	7	per month	per user	+	Zoho SalesIQ Pricing
LiveChat	16	per month	per user	+	LiveChat Pricing

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Respond.io Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Persistent Chat

Creating a subject-based group conversation that persists over time

Call Me Option

Allows your visitors to speak to your agents directly over the phone