Mint Service Desk Pricing: Cost and Pricing plans

Mint Service Desk Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Quotation Based )

Pricing Insights for Service Desk Software

The Average Cost of a basic Service Desk Software plan is $20 per month.
54% of Service Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 11% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

Free MintSD Free

Features

Agents : Up to 3
Asset Management
Incident Management
API Access
Service Level Management
Advanced Notifications
Multi-channel communication
Email Integration

MintSD - 10 Custom

Features

Agents : Up to 10
Asset Management
Incident Management
API Access
Service Level Management
Advanced Notifications
Multi-channel communication
Email Integration
Support for installed instance
Constant access to the Consultant
Optional custom development of additional extensions (charged seperately).

MintSD - 25 Custom

Features

Agents : Up to 25
Asset Management
Incident Management
API Access
Service Level Management
Advanced Notifications
Multi-channel communication
Email Integration
Support for installed instance
Constant access to the Consultant
Optional custom development of additional extensions (charged seperately).

MintSD - 50 Custom

Features

Agents : Up to 50
Asset Management
Incident Management
API Access
Service Level Management
Advanced Notifications
Multi-channel communication
Email Integration
Support for installed instance
Constant access to the Consultant
Optional custom development of additional extensions (charged seperately).

Non-Profit Organisations Free

The software offers a Free pricing plan for Non-Profit Organisations on basis of request.

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 03/12/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Mint Service Desk FAQs

How much does Mint Service Desk cost?

Mint Service Desk offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.

Learn more about Mint Service Desk pricing.

Does Mint Service Desk offer a free plan?

Yes, Mint Service Desk offers a free plan.

Learn more about Mint Service Desk pricing.

Compare Mint Service Desk Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Mint Service Desk	-	-	-		Mint Service Desk Pricing
Richdesk	-	-	-	+	Richdesk Pricing
Jira Service Desk	19.44	per month	-	+	Jira Service Desk Pricing
ReadyDesk	9	per month	per user	+	ReadyDesk Pricing
HelpDesk	29	per month	-	+	HelpDesk Pricing
IBM Control Desk	-	-	-	+	IBM Control Desk Pricing
SysAid	-	-	-	+	SysAid Pricing
Wowdesk	6	per month	per user	+	Wowdesk Pricing
BoldDesk	12	per month	-	+	BoldDesk Pricing
Freshservice	19	per month	per user	+	Freshservice Pricing

Free Software Alternatives to Mint Service Desk

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Jira Service Desk Provide excellent service experiences to valuable clients for long ... read more

4.2 1,399 user ratings

View Details

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Centreon Monitor complex IT structures, facilitating great business read more

4.9 52 user ratings

View Details

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

GLPI Open source service management software read more

4.7 37 user ratings

View Details

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Suptask Team to Team Ticketing System On Slack read more

4.9 26 user ratings

View Details

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Vertask Manage business-related documentation and resolve customers problem... read more

4.5 2 user ratings

View Details

71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Scopedesk Help Desk Software as a Service read more

5 1 user ratings

View Details

Mint Service Desk Alternatives

View All Mint Service Desk Alternatives

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Featured

Freshservice An IT project management software read more

4.7 1,351 user ratings

Visit Website

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Richdesk Asset management and customer service software read more

4 2 user ratings

View Details

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Jira Service Desk Provide excellent service experiences to valuable clients for long ... read more

4.2 1,399 user ratings

View Details

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ReadyDesk Utilise web-based help-desk software to improve customer service read more

4.2 10 user ratings

View Details

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HelpDesk Ticketing Software for Intuitive Customer Support read more

4.5 81 user ratings

View Details

71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

IBM Control Desk Manage your business with the best service desk features read more

View Details

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SysAid Unique ITSM Solution with Multiple Service Desk Features read more

4.7 853 user ratings

View Details

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Wowdesk Create a WOW customer experience and empower your customer service ... read more

4.7 10 user ratings

View Details

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BoldDesk Improve customer happiness by streamlining your support operations read more

4.7 43 user ratings

View Details

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ManageEngine Servic... Flexible software to empower IT help desk read more

4.3 380 user ratings

View Details

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HaloITSM Better Customer Experiences with IT Services read more

4.8 49 user ratings

View Details

Mint Service Desk Features

Show Feature Explanation

Show Missing Features

Service Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%

Unique Features

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Standard Features

Walk-up Experience

Allows users to receive in-person IT support without prior appointments, similar to a tech bar or help kiosk. Includes digital queue management, real-time status updates, and personalized service.

Request Management

Helps handle user requests for information, access, or standard services (such as password resets or software installations). It streamlines fulfillment through automated workflows and self-service options.

Problem Management

Identifies and addresses the root causes of recurring incidents. Focuses on preventing future issues by analyzing trends, documenting known errors, and implementing long-term solutions.

Change Management

Make coordinated changes during the product's lifecycle and accomplish alterations even after finalization of designs.

Mobile Access

Allows accessing the software and product/service related information from a mobile device

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Multi-language Support

Available in multiple languages to support global customers

Asset Management

Manages the entire lifecycle of the physical assets of your organization

Prioritization

Arrange the list of activities, incidents, and tasks based on their relative importance

CMDB

Configuration Management Database (CMDB) is a database with an in-depth view of configuration items (CI), attributes, incidents and performance throughout its lifecycle.

Remote Access

Permits users to access applications and files, whether traveling or working remotely away from the office or home network.

Mint Service Desk Pricing

Pricing Insights for Service Desk Software

Mint Service Desk FAQs

Compare Mint Service Desk Pricing Against Competitors

Free Software Alternatives to Mint Service Desk

Mint Service Desk Alternatives

Mint Service Desk Features

Service Desk Features

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

Buyers

Makers