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due.work Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Insights for Help Desk Software

  • The Average Cost of a basic Help Desk Software plan is $19 per month.

  • due.work pricing starts at $49/month, which is 158% higher than similar services.

  • 70% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 21% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

Basic Free

Entrepreneurs & Small business having upto 5000 customers.

Features

  • Tracked Users : 50 Users
  • Projects : Unlimited
  • Page Views : 1000 Views
  • Attachment Size : 10 MB
  • Members / Admins : Unlimited
  • Storage : 100 MB
  • Boards : Unlimited
  • Status Updates
  • Admin Reports
  • User Reports
  • Themes
  • Articles : Unlimited
  • Multilingual
  • Multiple Help Center
  • Multiple Themes
  • Embed Anywhere
  • SEO Optimization
  • Tasks & Todos : Unlimited
  • Disucussions
  • Notes : Unlimited
  • Projects : Unlimited
  • Team Members : Unlimited
  • Public Sharing
  • Ready made templates

Premium $49.00 $49.00 per month

For 3 Years : $199 per Workspace

Business having upto 10,000 customers.

Entrepreneurs & Small business having upto 5000 customers.

Features

  • Tracked Users : 1000 Users
  • Projects : Unlimited
  • Page Views : 25000 Views
  • Attachment Size : 500 MB
  • Members / Admins : Unlimited
  • Storage : 50 GB
  • Boards : Unlimited
  • Status Updates
  • Admin Reports
  • User Reports
  • Themes
  • Articles : Unlimited
  • Multilingual
  • Multiple Help Center
  • Multiple Themes
  • Embed Anywhere
  • SEO Optimization
  • Tasks & Todos : Unlimited
  • Disucussions
  • Notes : Unlimited
  • Projects : Unlimited
  • Team Members : Unlimited
  • Public Sharing
  • Ready made templates
  • Activity Log
  • Bulk Export

Enterprise Custom

Business having more than 10,000+ customers.

Features

  • Tracked Users : Unlimited
  • Projects : Unlimited
  • Page Views : Unlimited
  • Attachment Size : Unlimited
  • Members / Admins : Unlimited
  • Storage : Unlimited
  • Boards : Unlimited
  • Status Updates
  • Admin Reports
  • User Reports
  • Themes
  • Custom Domain
  • Remove Branding
  • Articles : Unlimited
  • Multilingual
  • Multiple Help Center
  • Multiple Themes
  • Embed Anywhere
  • SEO Optimization
  • Tasks & Todos : Unlimited
  • Disucussions
  • Notes : Unlimited
  • Projects : Unlimited
  • Team Members : Unlimited
  • Public Sharing
  • Ready made templates
  • Activity Log
  • Personalized onboarding
  • Priority support
  • Bulk Export
  • Advance Permission

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 22/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

due.work FAQs

How much does due.work cost?

The pricing for due.work starts at $49.00 per month. due.work has a single plan:

  • Premium at $49.00 per month.

      • due.work offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.

      Learn more about due.work pricing.

Does due.work offer a free plan?

Yes, due.work offers a free plan.

Learn more about due.work pricing.

Compare due.work Pricing Against Competitors

Product Name Starting Price ($) Billed Unit Free Trial Learn More
due.work due.work 49 per month - due.work Pricing
HelpDesk HelpDesk 29 per month - + HelpDesk Pricing
Support Hub Support Hub 19 per month - + Support Hub Pricing
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Help Desk Premier Help Desk Premier - - - + Help Desk Premier Pricing
HelpdeskEddy HelpdeskEddy - - - + HelpdeskEddy Pricing
Teamwork Desk Teamwork Desk 9.5 per month per user + Teamwork Desk Pricing
CRMdesk CRMdesk - - - + CRMdesk Pricing
ReadyDesk ReadyDesk 9 per month per user + ReadyDesk Pricing

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due.work Features

Help Desk Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%

Unique Features

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

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