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Showing 181 - 200 of 479 Products

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sun Bear CRM logo
All-In-One Sales Software 5 Based on 2 Ratings
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What is Sun Bear CRM and how does it work?

Sun Bear is a CRM platform with Marketing Automation and Lead Management for businesses. The software offers a centralized custom database of all contacts, leads, interactions and related information. Manage campaigns to create and execute personalized automated “drip” campaigns on the scheduled activity dates. Collaborate with teams to manage email responses and can analyze activities to measure the performance to goals. Marketers, Small and Medium companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 78%
  • Reviews 69%
  • Momentum 62%
  • Popularity 63%

Sun Bear CRM Pricing

  • Free Trial Not Available
  • Starts at $199.00.
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

QuarterOne logo
A Simple Sales Forecasting Solution 4.4 Based on 7 Ratings
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What is QuarterOne and how does it work?

QuarterOne software is a platform used to generate sales data to automate business processes. Generate automated reports to monitor the sales data. Track, identify problems, trends and share sales performance to enhance your team collaboration. Small, and Medium companies make use of the software.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 74%
  • Reviews 67%
  • Momentum 60%
  • Popularity 69%

QuarterOne Pricing

  • Free Trial Available
  • Starts at $149.00. Offers Free-forever plan.
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Vartopia logo
Built from a common vendor-partner data set 5 Based on 11 Ratings
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What is Vartopia and how does it work?

Manage, report on, and optimize the way you engage with your partners, all from within Salesforce or Microsoft Dynamics. No more chasing deal updates, or partners forgetting about expired deals. Instantly point to the success of your efforts with easily accessed data already inside your CRM. Get full visibility into data and approve deals all within your CRM—without also having to log into your PRM.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 74%
  • Reviews 68%
  • Momentum 64%
  • Popularity 70%

Vartopia Pricing

  • Free Trial Not Available
  • Offers Custom plan.
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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Bearbook CRM logo
Simplify Your Sales Workflow 4 Based on 1 Ratings
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What is Bearbook CRM and how does it work?

Bearbook CRM has great features that will simplify all your sales activity. Bearbook CRM provides best-calling experience for the sales team. It helps to Manage all your sales activity like meeting with your customer, schedule call and much more.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 65%
  • Reviews 64%
  • Momentum 60%
  • Popularity 67%

Bearbook CRM Pricing

  • Free Trial Not Available
  • Starts at $12.00. Offers Free-forever and Custom plan.
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zixflow logo
Manage, Engage, & Retain Customers with AI 5 Based on 1 Ratings
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What is Zixflow and how does it work?

Introducing Zixflow—the one-stop-shop for customer relationship management, workflow automation, and customer engagement. Just imagine the convenience and efficiency of having all of the customer data, resources, and tools in one streamlined package. As a professional, customer will be able to manage, engage, and retain customers with ease.Take advantage of AI-driven success with Zixflow. Utilize its ease of use to craft customers own CRM with functions like tracking customer progress, scheduling actions, categorizing customers, and gathering customer data. It automatically pulls data from all the touchpoints and emails, to provide useful insights that’ll help to prioritize the right tasks.Zixflow also allows for maximum engagement with customers, with its range of options. Customers can simply choose between email, SMS, or WhatsApp. Will also have full control over the customer data and conversations. All customer interactions can be executed and optimized in one workspace.For this level of top customer service, customer know the rely on Zixflow. Contact us today to start using Zixflow’s features to propel the business success.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 95%
  • Reviews 68%
  • Momentum 64%
  • Popularity 78%

Zixflow Pricing

  • Free Trial Not Available
  • Starts at $39.0. Offers Free-forever plan.
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Fireberry logo
All-in-one business management platform combining sales, marketing, & service to grow your business with 360 visibility Write a Review
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What is Fireberry and how does it work?

Fireberry is a powerful all-in-one platform that simplifies Sales, Marketing, and Service management, offering a seamless solution for businesses seeking end-to-end efficiency. Designed to fit the needs of any industry, Fireberry is fully customizable, adapting to your unique workflows and processes. Its user-friendly interface, quick setup, and scalable pricing options make it an excellent choice for businesses poised for growth. Fireberry’s extensive integrations enable you to connect your favorite tools directly to the CRM, ensuring uninterrupted workflows while enhancing functionality. By combining Sales, Marketing, and Service into a unified platform, Fireberry delivers a 360-degree perspective on customers and operations. Gain real-time insights, streamline tasks with automation, and keep every aspect of your business running smoothly and effectively.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 92%
  • Reviews 60%
  • Momentum 60%
  • Popularity 66%

Fireberry Pricing

  • Free Trial Available
  • Starts at $35.0. Offers Free-forever plan.
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Salesboom logo
A Web-based CRM Solution 5 Based on 2 Ratings
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What is Salesboom and how does it work?

Salesboom CRM is a Number 1 Value-Based CRM Cloud-Software in the World to manage your business. Manage Client Relationship to unify your strategic sales, marketing, customer service and much more all in one user-friendly platform. The software integrates with Quickbooks, Shopify, Twilio, Freshbooks, Xero, and more.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 95%
  • Reviews 78%
  • Momentum 62%
  • Popularity 70%

Salesboom Pricing

  • Free Trial Available
  • Starts at $14.0.
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

C2CRM logo
A feature-rich client management portal at your service 4.7 Based on 67 Ratings
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What is C2CRM and how does it work?

Companies depend on C2CRM to monitor cordial relationships with their clients throughout the entire cycle of sales. There are a variety of functions and facilities made available within the software, that can be personalised by business organisations as per individual needs. Its internal structure comes loaded with four different module types namely sales automation, relationship management, customer automation/mobility and marketing automation, facilitating great business. Out of all, the relationship management portal can be utilised to get a 360-degree view of business accounts, activities and contact-related information. The sales automation part can be relied upon to streamline the entire sales pipeline, while the marketing automation module takes care of the campaign-related opportunity and beyond. Finally, it is the customer service module that looks after the entire ticketing system, knowledge base and customer concerns. Other services made available within C2CRM are real-time help with implementation, online training, role-based access and 24 x 7 dedicated support over calls.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 96%
  • Reviews 81%
  • Momentum 62%
  • Popularity 72%

C2CRM Pricing

  • Free Trial Available
  • Starts at $37.00.
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Qobrix CRM logo
Grow your real-estate business in a smarter and better way 4.3 Based on 9 Ratings
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What is Qobrix CRM and how does it work?

Qobrix CRM is a real-estate software platform specially designed for professionals, asset managers, and property developers. It offers an integrated Real Estate CRM system, helping users capture and manage individual leads, develop relationships, automate their marketing methods, besides monitoring property listings. Organizations from real estate industries can use the Agent Portal available with the software to track leads, monitor registered properties, and get access to other relevant documents, which can accelerate the entire sales process in real-time. Moreover, they can utilize the inbuilt Client Portal, to offer high-quality post-sales support to individual clients, which includes access to site plans, floor plans, progress photos, property images, financial statements, contracts, and more. Qobrix CRM also helps enterprises with their websites or landing page generation process, besides offering customized websites to showcase business properties that will boost overall online presence. The software arrives with seamless integration metrics ensuring better flexibility for its users.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 91%
  • Reviews 74%
  • Momentum 61%
  • Popularity 75%

Qobrix CRM Pricing

  • Free Trial Available
  • Starts at $29.00. Offers Custom plan.
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Centra Hub CRM logo
All-in-one operational management solution for businesses 4.6 Based on 46 Ratings
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What is Centra Hub CRM and how does it work?

Centra Hub CRM, a flexible customer relationship management software, provides comprehensive management facilities related to services, sales, marketing campaigns, communication, strategy and analysis. Focused on business growth, a great variety of sales automation tools equipped within the particular keeps track of the sales pipeline to close more deals methodically. The marketing platform can also be used to employ emails and relevant campaigns, to convert potential leads into sales. Moreover, inbuilt functionalities like ticket management, sale and lease of real estate assets, reduced equipment downtime and dealership management system (DMS) are quite helpful. Other facilities like automotive inventory and marketing, automated asset lifecycle management across various stages of procurement, inventory tracking and maintenance make business tasks quite seamless to handle. Centra Hub CRM also comes loaded with a smart analytics feature, helping out businesses with customers with profiling, trend analysis and loyalty management. With an accessible interface combined with dashboards and real-time charts, the software ensures smooth project management, client monitoring and courier tracking.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 100%
  • Reviews 74%
  • Momentum 65%
  • Popularity 78%

Centra Hub CRM Pricing

  • Free Trial Available
  • Starts at $10.00.
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

WHSuites logo
Streamline Leads, Empower Teams, Drive Growth Write a Review
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What is WHSuites and how does it work?

WHSuites CRM makes managing leads and boosting sales simpler and more efficient for businesses of all sizes. Designed to enhance customer relationships and drive business growth, this tool automates lead systems by seamlessly integrating with multiple sources, such as IndiaMART, PharmaHopers, and website leads. With its track lead activity feature, businesses can monitor leads source-wise, gaining valuable insights for improved targeting. WHSuites also enables bulk lead assignment and uploads, saving time and effort in managing large datasets. The system’s robust hierarchy ensures effortless team management, regardless of size, improving team productivity and streamlining workflows. Additionally, WHSuites offers comprehensive sales tracking, allowing businesses to review revenue both team-wise and employee-wise. Its secured application incorporates IP-based security measures, addressing concerns over data privacy. For organizations seeking to optimize daily operations, boost team output, and maintain full control over sales processes, WHSuites emerges as a reliable, user-friendly CRM solution.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 76%
  • Reviews 60%
  • Momentum 60%
  • Popularity 66%

WHSuites Pricing

  • Free Trial Available
  • Offers Free-forever plan.
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Prosoftly logo
A CRM Software for Business Write a Review
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What is Prosoftly and how does it work?

Prosoftly software is a cloud-based platform used to boost sales and customer services. The software offers tools to create new sales opportunities and schedule meetings with your customers. Send customized emails and segment your customers for better communications. Analyze and generate reports to measure your sales performances. It integrates with Gmail, QuickBooks, and more. Small, Medium companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 80%
  • Reviews 60%
  • Momentum 61%
  • Popularity 67%

Prosoftly Pricing

  • Free Trial Available
  • Starts at $7.00. Offers Custom plan.
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Bixpand.ai logo
Make Sales Simple Win more Customers 5 Based on 74 Ratings
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What is Bixpand.ai and how does it work?

At Bixpand.ai, they believe that small to mid-sized businesses (SMEs) should have access to best-in-class technology without the high cost of implementation. That’s why they created an easy and affordable platform that empowers SMEs with sales engagement, marketing automation, analytics, and customizations. Their automated solutions give SME owners the ability to simplify customer interactions and streamline marketing efforts. Their platform allows business owners to create custom views and track sales and marketing performance in real time. They save time, support better decision-making, and help SMEs close more deals. Unlike costly enterprise solutions, they offer powerful solutions specifically tailored to SMEs. Providing personalized messaging and campaigns, their platform helps business owners reach the right customers quickly and efficiently. Plus, their analytics capabilities let them identify trends and opportunities to maximize ROI. Say goodbye to manual processes and limited resources. Empower their business with Bixpand.ai: an upcoming leader in SME technology solutions.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 76%
  • Reviews 71%
  • Momentum 64%
  • Popularity 67%

Bixpand.ai Pricing

  • Free Trial Not Available
  • Starts at $12.50.
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Clientshare logo
Build Better Client Relationships 4.7 Based on 57 Ratings
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What is Clientshare and how does it work?

Clientshare is a Service Governance Tool used to automate the contract lifecycle to manage profitable relationships. Track business reviews and draw attention with a secure web based method to illustrate business performance. Manage record with client account details like task completion, number of posts, customer activity by individual, community size and more. Collaborate with your team to track tasks and receive reminders to automate business workflows.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 72%
  • Reviews 70%
  • Momentum 62%
  • Popularity 70%

Clientshare Pricing

  • Free Trial Not Available
  • Offers Custom plan.
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lime CRM logo
A User-friendly CRM Software 4.6 Based on 51 Ratings
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What is Lime CRM and how does it work?

Lime CRM software is a platform used to visual and customized business need. The software offers tools to manage contacts, history notes, to-dos, case management, deals and marketing activities. Collaborate with your team to manage follow-ups, sales pipelines to measure the workflows. It integrates with Zapier. Small, Medium companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 78%
  • Reviews 74%
  • Momentum 60%
  • Popularity 62%

Lime CRM Pricing

  • Free Trial Not Available
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Ninjodo logo
A CRM Software for Clients 4 Based on 1 Ratings
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What is Ninjodo and how does it work?

Ninjodo software is a platform used to collect data for leads and prospects. The software offers tools to manage contacts and can schedule task with reminders for meetings and send invites. Collaborate with team with automated Follow-Ups to track conversions in minutes. Make instant online payments for business. It integrates with Xero, MailChimp, and more. Small, Medium companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 77%
  • Reviews 64%
  • Momentum 61%
  • Popularity 71%

Ninjodo Pricing

  • Free Trial Available
  • Starts at $65.00.
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Tall Emu CRM logo
All your CRM requirements solved 4.4 Based on 17 Ratings
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What is Tall Emu CRM and how does it work?

Tall EMU CRM is a smart CRM software solution, developed for sales representatives, BDMS, and businesses of all sizes to improve growth efficiency and acquire a competitive advantage over the other rivals. It enables you to track clients, leads, possibilities, and projects on a single platform. With Tall EMU CRM, you can visualize your sales zone to quickly identify the finest chances and filter possibilities by location and availability. It offers prospect hunters that help you generate fresh leads by searching a geographic region, comparing them to your current data, and adding them to CRM swiftly. It also offers an easy online quote generator that lets you create stunning quotations in no time. Users can add groupings, photos, links, videos, and subtotals, then give consumers a link to see online through SMS or email. Users can track all inbound and outbound calls and offer crucial caller information without having to open the CRM. It additionally offers best-in-class inventory management capabilities of a costly ERP system that also enables your sales force to quote in real-time and complete more transactions.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 96%
  • Reviews 68%
  • Momentum 63%
  • Popularity 73%

Tall Emu CRM Pricing

  • Free Trial Available
  • Starts at $45.00.
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AllClients logo
Manage Business with CRM software 4.6 Based on 30 Ratings
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What is AllClients and how does it work?

AllClients software is a Web-based CRM software to automate workflows. The software offers tools to manage Contact information, Notes, To-do’s, Appointments, and more. Group several client activities and each Team member has different permissions and access levels to the system. Create a step by step workflow for potential customers through your systematic processes.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 91%
  • Reviews 79%
  • Momentum 62%
  • Popularity 76%

AllClients Pricing

  • Free Trial Available
  • Starts at $29.00.
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SpinOffice CRM logo
Customer Management Software 4.6 Based on 33 Ratings
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What is SpinOffice CRM and how does it work?

SpinOffice CRM software is a platform used to create a central database for all your customer-related information. Manage contacts, leads with notes, emails, files, and more. Add personalized document templates to manage tasks with filters and set reminders. Import the existing documents in PDF file formats. It integrates with Dropbox, MailChimp, and more. Marketers, Small and Medium companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 93%
  • Reviews 76%
  • Momentum 62%
  • Popularity 73%

SpinOffice CRM Pricing

  • Free Trial Not Available
  • Starts at $27.50. Offers Free-forever plan.
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Moskit logo
A CRM to Close Deals 4.5 Based on 2 Ratings
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What is Moskit and how does it work?

Moskit CRM stands at the forefront of sales process management by harnessing the conveniences of modern communication and the intelligence of AI. Integrated with WhatsApp, Moskit allows users to send, receive, and meticulously synchronize text and audio messages, ensuring no conversation detail slips through the cracks. This opens a gateway for a revolutionary approach to sales communications, backed by the powerful capabilities of ChatGPT, which aid in crafting personalized, efficient, and faster messaging. Moskit's impact spans enhancing service quality and boosting sales productivity through integrating business data and customized message templates directly into WhatsApp. These elements seamlessly sync with CRM systems, ensuring uniformity and effortless accessibility. Email correspondence remains integral; the platform facilitates crafting and sending emails using preset templates directly from the CRM. This cultivates increased team interaction and efficiency. Calls are effortlessly made, recorded, and their history tracked through the seamless integration with Zenvia. Even the creation of proposals is streamlined; negotiators can generate them automatically from ongoing discussions in the CRM, utilizing customizable templates that adapt to the unique needs of each enterprise. For operations based on product sales, Moskit provides optimized management by associating business records with the attributes of the products sold, offering users complete control of scheduled activities and empowering them to drive business success.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 97%
  • Reviews 69%
  • Momentum 63%
  • Popularity 78%

Moskit Pricing

  • Free Trial Available
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Pricing Insights for CRM Software

  • The Average Cost of a basic CRM Software plan is $25 per month.

  • 51% of CRM Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 20% offer a Freemium Model Allows users to access basic features at no cost..

List of CRM Software

PRODUCT NAME SW SCORE AGGREGATED RATINGS
Sun Bear CRM Sun Bear CRM 78 5
QuarterOne QuarterOne 78 4.4
Vartopia Vartopia 78 5
Bearbook CRM Bearbook CRM 71 4
Zixflow Zixflow 89 5
Fireberry Fireberry 81 0
Salesboom Salesboom 88 5
C2CRM C2CRM 88 4.7
Qobrix CRM Qobrix CRM 87 4.3
Centra Hub CRM Centra Hub CRM 91 4.6

Overview

A (Customer Relationship Management) CRM Software helps businesses to manage their relationship with the customers while also providing various tools and features to convert leads into sales. A CRM software is very effective for any business as it brings a number of sales, marketing, and customer-facing functions at one single screen. It also stores details about your customers to help you in handling them better and, thus, ensuring a healthy relationship with your customers.

CRM Software Buying Guide: A Comprehensive Overview

Customer Relationship Management (CRM) software serves as a centralized hub for customer data, empowering businesses to streamline interactions, enhance customer service, and drive sales growth. However, the abundance of available options can make choosing the right CRM overwhelming. This guide aims to simplify the selection process by outlining essential factors to consider.

Understanding CRM Software

CRM software acts as a comprehensive tool that assists businesses in managing customer information, tracking interactions, and automating various sales and marketing processes. By centralizing customer data, it ensures accessibility across departments such as sales, marketing, and customer service, fostering seamless collaboration and informed decision-making.

Key Features to Consider

When evaluating CRM software, focus on the following key features:

  • Contact and Lead Management: Efficiently organize and track customer information, including names, addresses, communication history, and lead progression through the sales pipeline.
  • Sales Automation: Streamline sales processes with features like pipeline management, sales forecasting, and opportunity tracking.
  • Marketing Automation: Automate email campaigns, manage multi-channel marketing efforts, and track campaign performance to optimize results.
  • Customer Service Management: Provide exceptional customer service through ticketing systems, knowledge bases, and self-service portals.
  • Reporting and Analytics: Generate insightful reports and visualize key metrics to gain actionable insights into customer behavior and sales trends.
  • Integration Capabilities: Ensure seamless integration with other essential business tools like email, social media, and accounting software.
  • Mobile Accessibility: Access crucial CRM features on the go with a dedicated mobile app or responsive design.

Choosing the Right CRM Software

When selecting a CRM, consider the following factors:

  • Business Size and Needs: Small businesses may benefit from a user-friendly CRM with essential features, while larger enterprises may require a more comprehensive solution with advanced functionalities.
  • User Experience: Prioritize a CRM with an intuitive interface and customizable workflows to minimize the learning curve and adapt to your specific business processes.
  • Cost: Evaluate pricing models, including subscription-based, one-time payment, or freemium options, and consider the total cost of ownership, including setup, training, and ongoing support.
  • Security: Ensure the CRM adheres to data protection regulations and provides robust user permission controls to safeguard sensitive customer information.
  • Vendor Reputation and Support: Research the vendor's track record and customer support options to ensure reliable assistance and a positive experience.

Implementing CRM Software

Successful CRM implementation involves several crucial steps:

  • Define Your Objectives: Clearly identify the business goals you aim to achieve with the CRM, such as improved customer satisfaction or increased sales efficiency.
  • Evaluate CRM Options: Based on your requirements, shortlist CRM solutions that offer the necessary features and fall within your budget.
  • Request Demos and Trials: Take advantage of free trials or request demos to experience the software's functionality firsthand.
  • Involve Stakeholders: Include representatives from sales, marketing, and customer service in the decision-making process to ensure the CRM meets the needs of all departments.
  • Plan for Implementation: Develop a comprehensive implementation plan that encompasses data migration, user training, and process setup within the CRM.
  • Monitor and Optimize: Continuously monitor the CRM's performance, gather feedback, and optimize its usage based on insights and results.

Popular CRM Options

Several popular CRM solutions cater to different business needs:

  • Salesforce: A highly customizable CRM suitable for large enterprises with complex requirements.
  • HubSpot CRM: A free and user-friendly CRM with robust marketing automation features, ideal for small to medium-sized businesses.
  • Zoho CRM: Offers a balance of features, ease of use, and affordability, making it suitable for small to medium-sized businesses seeking an all-in-one solution.
  • Microsoft Dynamics 365: A powerful CRM integrated with Microsoft's suite of products, making it a good choice for companies already utilizing Microsoft tools.
  • Pipedrive: A visually appealing and straightforward CRM with a focus on sales pipeline management, well-suited for sales-driven small businesses.

Conclusion

Choosing the right CRM software is a critical investment in optimizing customer relationships and fostering business growth. By understanding your business needs, evaluating key features, and considering factors like cost and vendor support, you can select a CRM that aligns with your current requirements and scales alongside your business. Remember to involve stakeholders, plan the implementation carefully, and continuously monitor and optimize the CRM to ensure its success in achieving your business goals.

Features

Typical Features

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

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