TalkDesk Pricing: Cost and Pricing plans

TalkDesk Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Insights for Call Center Software

The Average Cost of a basic Call Center Software plan is $27 per month.
36% of Call Center Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 6% offer a Freemium Model Allows users to access basic features at no cost..

CX Cloud Professional Custom

Fully-featured, cloud-based solution for small and medium-sized contact centers.

Features

ACD
IVR (Studio)
Real-time dashboards (Live)
Business Intelligence (Explore)
Industry's deepest Salesforce integration
60+ out-of-the-box integrations
80+ AppConnect partners
Mood Sentiment
Guardian Standard
Connections Standard

Add-ons

AI Trainer
Omnichannel
Workforce Management
Quality Management
QM Assist
Speech Analytics
Virtual Agent
Guide
PCI Payment
Local Presence
Salesforce Smart SMS
Proxy
Screen Recording

CX Cloud Professional Plus Custom

For larger contact centers or those needing mobile agents and APIs to integrate with your Business Intelligence tool.

Features

Includes features of CX Cloud Professional plan, plus
Mobile Agent (Android & iOS)
Real-time & historical reporting APIs
CSAT SMS Surveys
Studio Functions
Includes features of Add-ons

CX Cloud Enterprise Custom

For larger contact centers or those needing customization and service backed by a 100% uptime SLA guarantee

Features

Includes features of CX Cloud Professional Plus plan, plus
100% uptime SLA
Custom report & dashboard creation
All APIs
Includes features of Add-ons

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 19/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

TalkDesk FAQs

How much does TalkDesk cost?

TalkDesk provides a custom pricing for their software.

Learn more about TalkDesk pricing.

Does TalkDesk offer a free plan?

No, TalkDesk does not offer a free plan.

Learn more about TalkDesk pricing.

Compare TalkDesk Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
TalkDesk	-	-	-		TalkDesk Pricing
Zendesk Talk	9	per month	per user	+	Zendesk Talk Pricing
HoduCC	-	-	-	+	HoduCC Pricing
Call Center Studio	-	-	-	+	Call Center Studio Pricing
VoxDesk	9.99	per month	-	-	VoxDesk Pricing
Dialpad Contact Center	75	per month	per user	+	Dialpad Contact Center Pricing
Freshdesk Contact Center (Formerly Freshcaller)	15	per month	per user	+	Freshdesk Contact Center (Formerly Freshcaller) Pricing
LeadDesk	-	-	-	+	LeadDesk Pricing
Aircall	30	per month	per user	+	Aircall Pricing
Pulse CallDesk	-	-	-	-	Pulse CallDesk Pricing

Free Software Alternatives to TalkDesk

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CallHippo Experience a virtual phone system backed by world-class support fac... read more

4.3 571 user ratings

View Details TalkDesk Vs CallHippo

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Freshdesk Contact C... An effective call center application for startups. read more

4.4 167 user ratings

View Details TalkDesk Vs Freshdesk Contact Center (Formerly Freshcaller)

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

VoxDesk Your call center software read more

View Details

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Whelp A better way to connect with your customers read more

3 1 user ratings

View Details

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

MagneticOne Mobile ... Track your calls from any location read more

View Details

Zendesk Talk Feature-rich customer support solution. read more

3.4 89 user ratings

View Details TalkDesk Vs Zendesk Talk

TalkDesk Alternatives

View All TalkDesk Alternatives

Zendesk Talk Feature-rich customer support solution. read more

3.4 89 user ratings

View Details TalkDesk Vs Zendesk Talk

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HoduCC Comprehensive and consolidated contact center software read more

4.8 20 user ratings

View Details

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Call Center Studio Enhance your customer satisfaction with Call Center Studio read more

4.8 130 user ratings

View Details TalkDesk Vs Call Center Studio

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

VoxDesk Your call center software read more

View Details

Dialpad Contact Center The smart AI-powered call center read more

4.3 207 user ratings

View Details

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Freshdesk Contact C... An effective call center application for startups. read more

4.4 167 user ratings

View Details TalkDesk Vs Freshdesk Contact Center (Formerly Freshcaller)

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LeadDesk The ultimate call center software for you read more

4.6 12 user ratings

View Details

Aircall Best call center software for you read more

4.2 1,579 user ratings

View Details TalkDesk Vs Aircall

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Pulse CallDesk Call Management Software on the cloud read more

View Details

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ClickDesk Integrated live chat and help desk software solution read more

4.1 120 user ratings

View Details

TalkDesk Features

Show Feature Explanation

Call Center Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.

TalkDesk Integrations

Intercom Live Chat Software

Slack Business Instant Messaging Software

LiveChat Live Chat Software

Salesforce CRM Software

TalkDesk Pricing

Pricing Insights for Call Center Software

TalkDesk FAQs

Compare TalkDesk Pricing Against Competitors

Free Software Alternatives to TalkDesk

TalkDesk Alternatives

TalkDesk Features

Call Center Features

TalkDesk Integrations

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

Buyers

Makers