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SeQure Internal Employee Helpdesk Software Pricing

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Pricing Options

Premium Plans ( Quotation Based )

Pricing Insights for Help Desk Software

  • The Average Cost of a basic Help Desk Software plan is $19 per month.

  • 70% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 21% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

Standard Custom

Features

  • 1000 Tickets
  • 2 Categories

Professional Custom

Features

  • 4000 Tickets
  • 5 Categories

Enterprise Custom

Features

  • Unlimited Tickets
  • Unlimited Categories

Screenshots of Vendor Pricing Page

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Disclaimer: The pricing details were last updated on 09/06/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

SeQure Internal Employee Helpdesk Software FAQs

How much does SeQure Internal Employee Helpdesk Software cost?

SeQure Internal Employee Helpdesk Software provides a custom pricing for their software.

Learn more about SeQure Internal Employee Helpdesk Software pricing.

Does SeQure Internal Employee Helpdesk Software offer a free plan?

No, SeQure Internal Employee Helpdesk Software does not offer a free plan.

Learn more about SeQure Internal Employee Helpdesk Software pricing.

Compare SeQure Internal Employee Helpdesk Software Pricing Against Competitors

Product Name Starting Price ($) Billed Unit Free Trial Learn More
SeQure Internal Employee Helpdesk Software SeQure Internal Employee Helpdesk Software - - - SeQure Internal Employee Helpdesk Software Pricing
Sitehelpdesk Sitehelpdesk - - - + Sitehelpdesk Pricing
HelpDesk HelpDesk 29 per month - + HelpDesk Pricing
SeamlessDesk SeamlessDesk 25 per month - + SeamlessDesk Pricing
Teamwork Desk Teamwork Desk 9.5 per month per user + Teamwork Desk Pricing
Help Desk Premier Help Desk Premier - - - + Help Desk Premier Pricing
ReadyDesk ReadyDesk 9 per month per user + ReadyDesk Pricing
Siit Siit 23 per month per user + Siit Pricing
Spiceworks Help Desk Spiceworks Help Desk - - - - Spiceworks Help Desk Pricing
eStreamDesk eStreamDesk 29 per month - + eStreamDesk Pricing

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SeQure Internal Employee Helpdesk Software Features

Help Desk Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%

Unique Features

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

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