HappyFox Chat

About HappyFox Chat

HappyFoxChat helps triggering up customer conversation with multiple attractive features. Real-time chatting with website visitors helps one tackle customer complaints more directly and tactfully. It offers live chat integration for helping you to automatically synchronizing and collecting customer data from multiple business apps within your chat interface. You can install it on multiple devices and system, like Android, Mac, Window etc. HappyFoxChat contains a myriad of live chat features like geo targeting, knowledge database, agent scheduling, offline form, persistent chat, shortcut-messages, routing, white label branding, proactive invitations, visitor targeting etc.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $29.00.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

92%
Reviews

78%
Momentum

64%
Popularity

81%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Windows, Mac)

Organization Types Supported

Medium Business
Small Business

API Support

Available

Modes of Support

24/7 (Live rep), Online

HappyFox Chat Awards

# 20 Highly Rated Live Chat Software
Q3 2021

HappyFox Chat Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

92%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

HappyFox Chat Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Starter $29.00 $29.00 per month

$29 per month billed monthly

$29 per month billed annually

Features

Unlimited Agents
500 Chats per month (Yearly plan)
250 Chats per month (monthly plan)

Growth $49.00 $49.00 per month

$49 per month billed monthly

$49 per month billed annually

Features

Unlimited Agents
500 Chats per month (month)
1,000 Chats per month (year)

Scale $149.00 $149.00 per user / month

$149 per month billed monthly

$149 per month billed annually

Features

Unlimited Agents
2,500 Chats per month (month)
5,000 Chats per month (Yearly)

Scale Plus $299.00 $299.00 per month

$299 per month billed monthly

$299 per month billed annually

Features

Unlimited Agents
10,000 Chats per month (month)
20,000 Chats per month (year)

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 09/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about HappyFox Chat Pricing

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HappyFox Chat Reviews

User Rating

4.6/5 (Based on 121 Ratings)

Rating Distribution

Excellent
66.9%
Very Good
28.9%
Average
1.7%
Poor
0.8%
Terrible
1.7%

User Sentiments

Ease of Use, Extensive Integrations, Real-time visitor interaction, Canned Responses

Limited Customization, Mobile App Issues, Reporting limitations, Lack of advanced notification options

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Review Summary

Overall, customer reviews indicate high satisfaction with HappyFox Chat's ease of use, functionality, and effectiveness in improving customer support. Many users praise its user-friendly interface, customizable features, and real-time analytics for efficient team collaboration and tracking performance. Additionally, reviewers appreciate the prompt and helpful customer support provided by the HappyFox team.