NoteVocal Alternatives: Top 10 Speech Analytics Software in 2025

Neuraswitch RedaXion is a speech analytics platform that uses business intelligence (AI) and Voice Data to assist enterprises to improve contact center effectiveness. They developed Intelligent Redaction, which allows for the scrubbing and replacement of sensitive information such as PCI, PII, or PHI, allowing enterprises to access their data in their chosen format while remaining compliant. This software provides numeric redaction, which removes any recognizable numbers from transcripts and recordings. Specific keyword phrases are redacted from transcripts and recordings in targeted redaction. You obtain customized redaction scripts based on customer needs using bespoke Redaction. The powerful algorithms used by RedaXion precisely identify and eliminate sensitive PHI/PII/PCI numerical and keyword data. RedaXion isn't just for calculating numerical values of sensitive data. It's fully configurable, so give your company the freedom to remove anything. Furthermore, AI-powered speech recognition, transcription, and punctuation. Organizations can tag PII data without redacting it via optional tagging. By erasing sensitive data in real-time and/or in recordings and transcriptions across the Omni-Channel, you may assure GDPR and HIPAA compliance.

Introducing Speech to Note, the ultimate tool to revolutionize the way they handle audio recordings. With this cutting-edge speech recognition and voice-to-text technology, they can effortlessly transform their audio into actionable summaries. No more wasting precious time sifting through lengthy recordings, trying to find that one important point. They’ve got them covered! Say goodbye to tedious note-taking and hello to convenience and efficiency. With Speech to Note, all it takes is a simple click of a button to extract the key insights from their audio recordings. This intelligent system will carefully analyze the content, picking out the most important points, and condensing them into concise and meaningful summaries. It's like having a personal assistant at their fingertips. Designed specifically with professionals in mind, Speech to Note caters to their need for accuracy and precision. They understand that their time is valuable, and that's why they’ve utilized state-of-the-art technology to ensure the highest level of accuracy in transcribing their audio files. They can trust Speech to Note to capture every nuance and detail, turning their spoken words into written gold. Whether they’re a journalist looking to quickly recap an interview, a student needing to review lecture recordings, or a business professional seeking to extract vital information from a conference call, Speech to Note has got them covered. They’re here to make their life easier and more streamlined. But it doesn't stop there. This commitment to excellence extends beyond just accurate transcriptions. They’ve designed Speech to Note to be user-friendly and intuitive, ensuring that even the least tech-savvy individuals can navigate this platform with ease. Simply upload their audio file, click the magic button, and witness the transformation unfold before their eyes. They also understand the importance of privacy and security when handling sensitive data. Rest assured, their files are fully protected with state-of-the-art security measures. Their trust is this top priority, and they take it seriously. So why wait? Experience the power of Speech to Note today and unlock a world of convenience and productivity. Say goodbye to the endless hours spent transcribing and embrace a smarter way of working. Transform their audios into actionable summaries with Speech to Note, the ultimate tool for professionals on the go. Efficiency has never been this effortless.

CallMiner is a cloud-based customer engagement and voice analytics technology that uses AI and machine learning to capture, transcribe, and analyze 100% of your customer interactions. The CallMiner Eureka platform turns your customers' and workers' voices into operational intelligence on a large scale. Dialog and sentiment visibility, agent performance control, and sensitive data redaction are all provided by Customer Engagement Analytics. You may analyze interactions at the lowest levels with CallMiner Eureka, deciphering nuance and identifying patterns and qualities that reveal new areas of opportunity. With this software, you may enhance your omnichannel analysis. Even if your channels aren't connected, you can gain AI and machine learning-powered insights that correlate text-based and audio interactions. Get the chance to bridge the dots between human understanding and the concrete actions needed to transform it into corporate growth. For transcription, redaction, and speech analysis, you get linguistic support. Get playbooks as well, which are step-by-step guidelines for achieving ROI. Additionally, obtain a mono to stereo audio call recording converter to allow analytics to be analyzed by customer and agent voices.

Are you ready to eliminate time-consuming re-recordings of audio? Look no further than Overdub! Overdub is the perfect solution for anyone who wants to create a professional sound in their audio recordings. AI voice cloning powers Overdub to easily and quickly replace awkward or incorrect audio with what you meant to say. Instead of redoing a mistake, all you have to do is type it in and Overdub will take care of the rest. They can use Overdub to replace audio quickly and efficiently. Whether it's a mispronounced name, a stumbling voiceover, or a slip-up, Overdub has them covered. It's never been easier to create professional, high-quality audio. Start using Overdub today and start producing the professional audio you've dreamed of. With this user-friendly platform, all these audio recordings will sound perfect. Don't throw away valuable time over errors use Overdub to easily make corrections and start producing professional audio today.

If the customer wants to organize notes effectively and efficiently? Well, say goodbye to tedious note-taking tasks! Introducing Whisper Notes, the groundbreaking AI-backed software that allows to transcribe the audio notes with ease. Now professionals can quickly organize important information with tags and take advantage of the powerful web app experience and chrome extension. Eliminate the time wasted trying to make sense of intelligible scribbles with Whisper Notes’ advanced voice recognition technology. Will be able to easily act on valuable insights from recordings or conversations by searching through audio transcripts in a fraction of a second. The reliable AI backend will learn more about voice over time, allowing for smooth and accurate transcription as the cususe it more and more. Gone are the days of having to manually interpret thoughts jotted down haphazardly on paper - Whisper Notes is here to help professionals save time so they can focus their efforts on the bigger picture goals. Get ready for organized notes, stress-free archiving, and effective management all through this remarkable product!

Castel Explore provides transcribed speech analytics, which documents client interactions and improves your contact center's post-call review process. The user-friendly post-call evaluation feature provides clear and understandable information about client interactions. Automate the review of client discussions by utilizing voice transcription skills. Keep a record of the call's outcomes for training and legal purposes. It has a search option that allows you to find specific terms and phrases that are relevant to your customer life cycle quickly. 'Repeatedly called,' 'unacceptable,' or 'cancel account,' for example. Helps to swiftly show performance trends and core causes of compliance issues by categorizing post-call statistics. For instance, customer displeasure, perplexity, or anxiety. Through proactive compliance and best practices based on actionable data, Castel Communications assists contact centers in meeting operational milestones. They provide a portfolio of multichannel solutions to our contact center partners, including Predictive/TCPA Dialing, IP PBX, Email, SMS, Chat, Social Media, and Speech Analytics, to provide communication touch points.

Introducing the Audio Note AI the ultimate companion for professionals seeking to boost their productivity, streamline their communication, and elevate their overall professional prowess. With a powerful combination of voice recording technology and artificial intelligence, Audio Note revolutionizes the way to take notes, turning the spoken words into written text with utmost precision and accuracy. Audio Note goes above and beyond the traditional note-taking apps by offering a plethora of innovative features that will transform the way to organize, share, and communicate the ideas. Utilizing the cutting-edge AI technology, Audio Note takes the written text and effortlessly converts it into various formats tailored to the specific needs. Whether to desire a sleek and concise to-do list, a pithy and impactful tweet, a professional and polished LinkedIn post, or a thoughtfully crafted email, Audio Note has got covered. Elevate the productivity, supercharge the communication, and speak and write like a true professional - with Audio Note AI.

Observe. AI is an AI-powered intelligent workforce platform for call centres. The platform changes contact centres by incorporating AI into all customer interactions, improving agent performance, and automating repetitive procedures that promote profitability and retention. It increases operational efficiency at scale by automating and streamlining procedures. Observe.AI also analyses every interaction with customers to scale greater, uniform experiences and optimise agent performance to improve empathy ratings by enhancing procedures, services, and products. It also aids in identifying the roadblocks that prevent sales agents from achieving one-call closures and advising them on how to improve exchange rates at scale. It also skillfully controls dangers and compliance, as well as redacting sensitive data to secure consumer information. Through its comprehensive view of client contacts, Observe.AI interprets and converts every encounter into business-improving analytics. It also boosts worker productivity via AI-driven assessments and coaching, resulting in a strong feedback mechanism that fosters steady learning across all client touch points.

Contexta360 is an economical, easy-to-use suite. It increases the speech analytics and quality management solutions which can integrate with the existing systems. It manages all sizes of business

A conversational AI suite developed especially for insurance carriers, agencies, and brokers. AI-powered intelligent Chatbot and Voicebot help you increase digital sales of insurances by 150% and cut down customer support costs by 40%. Deploy omni-channel, multilingual Chatbot and Voicebot to automate your corporate and consumer banking operations and enable conversational banking. Let AI-powered, intelligent bots handle your banking conversations and increase your customer satisfaction (CSAT) score by 70%.

For compliance and conduct risk automation, Cognitive View is a leading communication and collaboration monitoring technology. It also gives the actionable data needed to comprehend client experience and provide quality assurance. Customer communication data is analyzed by Cognitive View to identify conduct-related risk and compliance monitoring processes are automated. Cognitive View was founded in 2018 with the belief that there is an opportunity to combine artificial intelligence with deep domain expertise in regulatory compliance to provide regulated entities, regardless of their size, sector, or geographic location, with the tools they need to create a customer-centric culture and help prevent conduct-related issues. Provides a framework for real-time management of conduct-related risk, encourages good behavior, and improves workplace culture. Helps with customer experience, churn, and complaints management. To discover compliance breaches and knowledge gaps, compliance automation and quality management are used.

Enthu.ai is a conversation intelligence software that helps businesses to get actionable insights into their customer conversations. It uses artificial intelligence to get such metrics that can be used to drive revenue, improve operational efficiency and enhance customer experiences. The software is capable of capturing and monitoring 100% of conversations from both phone and video conferencing platforms. The useful data offered by Enthu.ai from the conversions help users to find new leads, improve sales pitches, discover compliance issues and much more. The software helps businesses to evaluate 5 times more calls. It even enables users to find out personalised coaching opportunities and allows them to collaborate across organisations using a single platform. Enthu.ai is a useful software for companies related to Banking, BPOs/Call Centres, EdTech, E-Commerce, Healthcare, Insurance and SaaS sectors. Finally, Enthu.ai is a GDPR compliant portal and promises to keep user companies' data completely safe and secure.

Yescribe.ai transforms audio and video into text seamlessly, allowing users to focus on what truly matters. With advanced AI technology, Yescribe.ai delivers transcripts in minutes, supporting over 98 languages with 99.9% accuracy. Users can upload various file formats and enjoy extended support for up to 5-hour recordings. The platform's global accessibility and precision transcription capabilities make it an ideal solution for professionals across diverse industries, such as healthcare, legal, and journalism. Yescribe.ai also offers insightful AI-driven summaries and interactive dialogue features, enabling users to deep-dive into their content. The service ensures utmost confidentiality, making it a reliable partner for secure data handling. Subscribers benefit from exclusive deals and a sense of community among like-minded enthusiasts. By simplifying the transcription process, Yescribe.ai empowers creators to engage their audience effectively and grow their brand with confidence.

SmartSpeech, is an advanced speech analytics software groups data into dimensions and measurements for unfolding complex relationships between business variables. SmartSpeech can help to monitor the agent’s performance, their challenges and train them for improve on them.

Aigent is a Live Voice AI SaaS platform that quickly and easily connects to most existing premise or cloud- based telephony systems and provides real-time, content-based guidance to call center agents. Aigent allows to access all calls at once, and using our AI, enables to identify patterns to resolve issues and improve customer satisfaction. We help clients to generate new and protect existing revenue.

Introducing Record, a powerful productivity tool that helps reduce the time it takes to identify user issues and find solutions. Record gathers all the necessary information in one place, so the team can quickly recreate and resolve common problems. They make it simple for them to toggle widgets directly on the product, share data with internal teams (e.g., product and R&D), and use native integrations to save time. Record enables the team to go beyond traditional analytics by automatically analyzing the data obtained from users. This allows everyone on the team to gain a deeper understanding of user issues, so they can not just address existing problems but also anticipate future ones. Whether they were a larger organization seeking greater efficiency or an individual looking for ways to level up, Record is here to help streamline the workflow and increase customer satisfaction. Think of it as an intuitive way of combining prevention and solution: two goals that they believe are essential for ensuring long-term success.

Whether you’re concerned with compliance, sales effectiveness, or customer experience, our cloud-based solution makes it easy to sort through hundreds of thousands of calls to find the data that really matters.

The Tethr Platform delivers transformational insights for leading enterprises who put the Voice of the Customer at the center of their business. Tethr maintains compliance with a multitude of security, privacy, and regulatory measures to keep your data safe. This includes globally recognized standards, regulations, and requirements, including ISO, NIST, PCI, HIPAA, HITRUST, and state laws.

Verint Speech Analytics enables you to transcribe and analyze millions of calls to discover customer insights and improve contact center performance.

SpeechText.AI is a state-of-the-art artificial intelligence software designed for seamless speech-to-text conversion and audio transcription. Boasting an impressive set of features, it allows users to transcribe audio and video files in mere seconds. The audio-to-text converter supports more than 30 languages, including various non-native speaker accents, ensuring accessibility and inclusivity. Additionally, SpeechText.AI offers multiple domain-optimized models, which significantly enhance recognition accuracy, making it an invaluable tool for anyone needing precise and efficient transcription services.