What is TalkForce AI and how does it work?
A TalkForce AI Voice/Call Agent revolutionizes customer support by leveraging advanced speech recognition and Natural Language Understanding (NLU) to interact seamlessly with callers. This AI-driven solution answers basic questions, resolves routine inquiries, and intelligently routes complex issues to human agents, significantly enhancing operational efficiency. By automating customer care, TalkForce AI reduces operational costs while providing 24/7 support, ensuring customers always receive immediate assistance. It handles a variety of tasks from answering frequently asked questions and scheduling appointments to processing cancellations and confirming reservations effortlessly. The AI agent's ability to quickly retrieve information and provide empathetic, professional responses enhances customer satisfaction, making the service experience smooth and stress-free. TalkForce AI empowers businesses to streamline operations and focus on delivering exceptional service, setting them apart from the competition. With TalkForce AI, businesses can elevate their customer service, reduce costs, and ensure unparalleled customer satisfaction.
Read moreWhat is Allo-Media and how does it work?
Allo-Media provides an AI platform based on Call Tracking, Automatic Natural Language Recognition, and Speech Analytics that helps you convert your calls into the right actions. Automated scoring of leads and conversion. Identification of call generating campaigns.
What is Poised and how does it work?
Poised is the AI-powered communication coach that helps you speak with confidence and clarity. Private and secure, an essential tool for digital-first workplaces. Poised gives real-time feedback on everything from words most spoken to filler words, confidence, energy, empathy, and more.
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is TalkNotes and how does it work?
Transform the laborious task of taking extensive notes that consumes hours into a matter of mere minutes with our innovative solution. Instead of manually recording your thoughts, simply articulate them aloud, and let our advanced AI system take care of the rest. It swiftly transcribes your spoken words, meticulously tidies up the content, and effectively organizes it into a coherent structure. Gone are the days of painstakingly documenting every detail by hand. Our technology allows you to speak naturally, eliminating the need for manual note-taking and making the process significantly more efficient. The AI-driven transcription not only saves you time but also ensures accuracy and consistency in your records. This streamlined approach to capturing information is a game-changer for individuals and professionals alike, offering a faster and more convenient way to document thoughts, meetings, lectures, and more. Say goodbye to tedious note-taking and welcome a more efficient and effective method of preserving your ideas and conversations.
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What is Summatti and how does it work?
Summatti is an ideal platform for implementing worthy QA and retrieving actionable results. The platform is a simple one with a no-code interface that uses artificial intelligence for speech analytics, empowering the service teams alike. Summatti has recently emerged as one of the top platforms designed for this purpose, with almost a hundred companies that form its clientele. The platform conducts digital audit sessions calls and tickets that automatically can increase the number of complete and informative survey responses. Since it is an all-in-one solution with a single-window view for all audits simultaneously, the utility of spreadsheets and updating them manually is eliminated. This further eliminates a whole lot of confusion that might come up if these accounts undergo manual handling and updating. Summatti uses AI for a hundred per cent accurate analysis of speech segments. Thus helping clients to take action in real-time and improving customer experience with personalised solutions.
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