What is Summatti and how does it work?
Summatti is an ideal platform for implementing worthy QA and retrieving actionable results. The platform is a simple one with a no-code interface that uses artificial intelligence for speech analytics, empowering the service teams alike. Summatti has recently emerged as one of the top platforms designed for this purpose, with almost a hundred companies that form its clientele. The platform conducts digital audit sessions calls and tickets that automatically can increase the number of complete and informative survey responses. Since it is an all-in-one solution with a single-window view for all audits simultaneously, the utility of spreadsheets and updating them manually is eliminated. This further eliminates a whole lot of confusion that might come up if these accounts undergo manual handling and updating. Summatti uses AI for a hundred per cent accurate analysis of speech segments. Thus helping clients to take action in real-time and improving customer experience with personalised solutions.
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Write a ReviewWhat is Voyc and how does it work?
Voyc's voice analytics AI platform allows regulated organisations to check 100% of contact centre conversations, assisting in improving operational efficiencies, catching complaints, identifying vulnerable clients, and providing an amazing customer experience. Voyc enables businesses to build operational capacity to concentrate on business changes that lead to favourable customer outcomes while automatically identifying contacts of regulatory concern, such as complaints and susceptible clients. Voyc is here to revolutionise your quality assurance processes, with promises of rapid adoption, simplicity, and bank-grade security. By allowing you to scale your quality assurance efforts without incurring additional expenses or resources, Voyc enables you to monitor every call, avoid repeated call-backs, lower the number of formal complaints, and ultimately raise customer satisfaction. Creating operational capacity to coach agents, communicate more efficiently, give vulnerable consumers priority, and maintain focus on giving fair evaluations is possible by optimising the quality assurance process with fewer personnel. Without having to continuously check in with agents, you get complete visibility into your contact centres thanks to these insights. For a better customer experience, you can use Voyc to more proactively identify dissatisfied customers and potential escalations.
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Write a ReviewWhat is Allo-Media and how does it work?
Allo-Media provides an AI platform based on Call Tracking, Automatic Natural Language Recognition, and Speech Analytics that helps you convert your calls into the right actions. Automated scoring of leads and conversion. Identification of call generating campaigns.
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Write a ReviewWhat is Poised and how does it work?
Poised is the AI-powered communication coach that helps you speak with confidence and clarity. Private and secure, an essential tool for digital-first workplaces. Poised gives real-time feedback on everything from words most spoken to filler words, confidence, energy, empathy, and more.
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Write a ReviewWhat is Skit and how does it work?
Skit is a full-featured Conversational AI Platform Software for Enterprises, Small and Medium Businesses, and Startups. Skit offers end-to-end Web App and Android development services. Chatbot, Contextual Guidance, Multi-Language, Speech Recognition, and Speech Synthesis are all available through this online Conversational AI Platform system. Skit is an Augmented Phone Intelligence Platform that automates and improves voice conversations at scale, allowing organizations to update their contact centers and customer experiences. They've automated over 15 million calls for worldwide organizations across industries by providing preemptive, intelligent problem solutions and seamless live engagements. They assist companies in streamlining their contact center operations, lowering expenses, and improving customer satisfaction and engagement. The company's platform automates customer support operations by extracting meaning, context, and entities of incoming communications in different languages using deep learning models and a Human-AI interface, allowing businesses to connect and engage with customers in any language.
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Write a Review84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is TalkNotes and how does it work?
Transform the laborious task of taking extensive notes that consumes hours into a matter of mere minutes with our innovative solution. Instead of manually recording your thoughts, simply articulate them aloud, and let our advanced AI system take care of the rest. It swiftly transcribes your spoken words, meticulously tidies up the content, and effectively organizes it into a coherent structure. Gone are the days of painstakingly documenting every detail by hand. Our technology allows you to speak naturally, eliminating the need for manual note-taking and making the process significantly more efficient. The AI-driven transcription not only saves you time but also ensures accuracy and consistency in your records. This streamlined approach to capturing information is a game-changer for individuals and professionals alike, offering a faster and more convenient way to document thoughts, meetings, lectures, and more. Say goodbye to tedious note-taking and welcome a more efficient and effective method of preserving your ideas and conversations.
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