Enthu.ai

About Enthu.ai

Enthu.ai is a conversation intelligence software that helps businesses to get actionable insights into their customer conversations. It uses artificial intelligence to get such metrics that can be used to drive revenue, improve operational efficiency and enhance customer experiences. The software is capable of capturing and monitoring 100% of conversations from both phone and video conferencing platforms. The useful data offered by Enthu.ai from the conversions help users to find new leads, improve sales pitches, discover compliance issues and much more. The software helps businesses to evaluate 5 times more calls. It even enables users to find out personalised coaching opportunities and allows them to collaborate across organisations using a single platform. Enthu.ai is a useful software for companies related to Banking, BPOs/Call Centres, EdTech, E-Commerce, Healthcare, Insurance and SaaS sectors. Finally, Enthu.ai is a GDPR compliant portal and promises to keep user companies' data completely safe and secure.

Screenshots & Videos

Pricing

Free Trial Available
Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

Enthu.ai Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

eValu8 Custom

QA Workflow (non AI)

Features

Playback recordings
Review and score calls
Custom scorecards
Zero tolerance questions
Share evaluations with agents
Disputes/agent rebuttals on evaluations
Root Cause Analysis: Basic
Agent coaching module
Quality workflow automation
Filtering options: Basic
Performance reports for Agents, Teams & QAs
Create unlimited calibration sessions
Independent call scoring
Detailed discrepancy analysis
Private and public playlists
Tag calls to playlists
Share playlists with stakeholders
Create unlimited teams
Add/manage agents
For Quality Managers
For Quality Analysts
For Team Leadss
For Agents
Integrate with 50+ pre existing 3rd party software
Support over email, chat and video call
SOC2 security standards

aiQ Custom

Powered by advanced AI

Features

Includes features of eValu8 plan, plus
Root Cause Analysis: Advanced
Filtering options: Advanced
AI enabled call scorings
100% QA coverage
AI enabled summaries
Call transcripts
Auto speaker separation
Auto detect language
Sentiment analysis
AI-insights on performance
Keyword spotting
Auto redact 16+ PII parameters across audio
Auto redact 16+ PII parameters across transcripts
Create unlimited moments
Reject calls below X secs
Configure daily email alerts
Push summaries/transcripts to Salesforce/Hubspot
Custom integration requests
Data warehouse integration requests
API access for data push
Dedicated account manager
Direct access to our product team
Early access & influence on our roadmap

aiQ++ Custom

Powered by GenAI

Features

Includes features of aiQ plan, plus
Root Cause Analysis: GenAI enabled
Generative AI enabled scans
Configure custom questions for GenAI response

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 11/12/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Enthu.ai Pricing