77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SupportYourApp and how does it work?
"SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support and CX services to growing companies around the globe. Today SupportYourApp has: • 8 international hubs (Latin America, Central Europe, Eastern Europe, North Africa, West Africa, Southern Africa, Middle East and South-East Asia) • Over 1200 people on a team (over 2000 if speaking about SUP Group) • Over 250 clients from over 30 countries • Over 60 operational languages • PCI/DSS L1 Service Provider • SO/IEC 27001:2013 certification • GDPR-, CCPA-, and HIPAA-compliance
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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Help Scout and how does it work?
Help Scout is an all in one customer service platform that helps small businesses, growing startups and non-profit organisations to manage customer relationships. The platform provides a shared space to all customers where they can receive information through emails. Businesses can post helpful articles on their website so that customers can resolve problems on their own. Integrated live chat sessions with customers help businesses collect feedback and make further strategies accordingly. Help Scout also maintains reports about relevant business operations. Users can filter, export and access the information within a couple of clicks. The platform allows users to integrate 50+ tools from their everyday use into the workflow, making it more efficient and familiar. To ensure appropriate protection, Help Scout uses advanced security features like SSO, SAML authentication, IP address restriction and HIPAA compliance. Help Scout aims to empower businesses with tools that can help people in the most humane way possible.
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Kiodesk and how does it work?
Kiodesk software is a platform used to build businesses with customer support. The software offers tools to track customer conversations and prioritize, and assign them to the right people. Collaborate with teams define workflows in minutes. Measure the team’s performances and generate reports to monitor helpdesk productivity. Create a self service experience to support brand and improves customer satisfaction.
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