What is Morphik and how does it work?
Morphik is an ultimate open-source AI solution for managing private documents with precision and ease. By directly embedding each page of the input into its store, Morphik ensures that no context is lost due to imperfect parsing or processing. Its advanced knowledge graph technology automatically connects related concepts, creating a seamless and intuitive network of information for powerful, precise searches. Whether need air-gapped security for sensitive data or prefer the convenience of running in the cloud, Morphik provides the flexibility to adapt to meet the unique deployment needs. Simplifying complexity while delivering unmatched accuracy, Morphik empowers users to handle their data smarter, faster, and more securely.
Read moreWhat is Knowmax and how does it work?
Knowmas is a support management tool that aids users to provide optimum support across all support channels in their organization. The digital journey of customers can be supported through quick and consistent support responses whenever they need assistance. Support features include Content creation and Curation, Library Management, Analytics & Personalized Dashboard, API Generation and Front end publishing, and managing users. Users can create flawless customer support workflows with the help of decision trees and step by step guides. Agents and customers are even guided with visual navigation to reach solutions more intuitively. The tool also empowers the bots of users by exposing it to a rich knowledge base. And by imparting real life experiences to customers across multiple touch points, customer experience can be brought to life. Other leading features include Omni-channel support, NLP Ready ecosystem, Predictive search and findability, Integration with third-party systems, and customer behaviour analytics.
Read moreWhat is GoSearch AI and how does it work?
GoSearch AI is the newest game-changing tool for team knowledge management. Designed with cutting-edge technology and powered by artificial intelligence, GoSearch empowers its team to take their efficiency to new heights by effortlessly generating answers and facilitating information discovery. With the ever-increasing amount of knowledge and data available, it can be overwhelming for teams to keep track of and extract relevant information. But with GoSearch AI, they can say goodbye to the tedious and time-consuming process of manually searching through endless amounts of information. These advanced AI algorithms work tirelessly to gather, organize, and present the most relevant and accurate information to them in seconds. No matter the size of their team or the complexity of their projects, GoSearch AI is designed to streamline their information management processes. GoSearch AI also revolutionizes team collaboration by promoting a shared knowledge bank. With its user-friendly interface and customizable features, GoSearch makes it easy for team members to contribute, organize, and access information in a centralized platform. This not only saves time but also encourages a collaborative and productive work environment.
Read moreWhat is Bloomfire and how does it work?
Bloomfire is a comprehensive knowledge engagement platform that helps businesses collect and centralise knowledge and insights that exist across the entire organisation. It also makes this knowledge available to employees so they can do their work best, irrespective of the time and place. The gathered knowledge empowers team members to make decisions with confidence and facilitates the collective growth of the organisation. The software makes it easy to share, find and collaborate on the knowledge that exists across the organisation. There are various texts, charts, images, audio and video formats available to share the knowledge among colleagues and customers. Bloomfire helps companies to focus on customer insights. It enables stakeholders across teams and locations to use market research while making business decisions. The platform provides on-demand knowledge to support agents and empowers them to offer exceptional customer service. Features like on-demand knowledge, seamless communication and a personalised way to access information make Bloomfire an important tool to improve any organisation’s performance.
Read moreWhat is SmartSupport and how does it work?
SmartSupport unifies knowledge base software and community forums to deliver an all-in-one SaaS web self-service solution. Powerful knowledge base management tools give you full control over your support content, increase productivity, improve customer satisfaction scores and reduce operational costs. Provide your customers and agents with the best answers while lowering the workload and support costs. SmartSupport’s search engine offers excellent search capabilities, relevancy and accuracy. Rely on natural language search, hit highlighting, faceted navigation, rich document handling, content tagging, and more to find the most relevant information.
Read moreWhat is LearnLode Enterprise and how does it work?
LearnLode allows you to create, manage and share knowledge resources. This ensures that everyone can easily access your valuable knowledge and protects against knowledge loss if a team member leaves. Reduce wasted time spent looking for information and help everyone on your team to get the job done, faster. Bring all the resources that your team needs together in one place. No more digging around in shared folders, email circulars, and intranets for up-to-date project information. Use the powerful analytics tool to understand how your knowledge operations are performing. This allows you to analyze and optimize your processes to help people to get to the results quickly.
Read moreWhat is JustClip and how does it work?
JustClip groups and folders can be a private place to think or a shared workspace for collaboration you're in total control of who sees what. Invite collaborators to add content, annotate, like and make edits. Manage access with role-based permissions. When you are ready, share your content clips with friends, classmates and colleagues. Comment anywhere on notes, images, and files to start a discussion. Mention your colleagues when you need inputs. Never miss a thing with smart notifications.
Read moreWhat is Proceed.app and how does it work?
Proceed.app is a robust visual learning app that helps businesses with knowledge capture and sharing in an efficient manner. This thoroughly designed platform comes loaded with a variety of incredible features that aim to make learning easy and accessible. Proceed.app lets businesses author content effortlessly and generates training videos in bite-sized formats to facilitate easy consumption by employees. It makes sharing quick by developing video-wise QR codes and lets everyone get access to content without much difficulty. Proceed.app even offers a seamless and fluid design that automates reminders, ensuring seamless training and learning without much of a burden. Furthermore, services like reporting collaboration manager, PDF and Document uploading and user roles promise seamless business. Ultimately, Proceed.app with its visual training component strives to ‘show people’ instead of ‘telling them’. Thus ensuring that the right knowledge is made accessible to the right people.
Read moreWhat is Happitu and how does it work?
Happitu is an innovative software platform designed specifically for contact centers operating in omnichannel environments, streamlining the complexities of modern customer service workflows. By providing robust tools that automatically queue tickets for each interaction, Happitu transforms the way support agents manage their workload. Its powerful automation capabilities allow for the customization of workflows, ensuring that every customer contact is handled efficiently and in line with a company's specific business requirements. Furthermore, the intuitive drag-and-drop script designing tool empowers teams to create precise, step-by-step guides for agents, improving the consistency and quality of customer support delivered. With Happitu, contact centers can significantly enhance their operational performance, resulting in improved customer satisfaction and loyalty.
Read moreWhat is Slab and how does it work?
Slab is a knowledge management solution that allows the user to better manage and organize the company’s documentation. Slab helps to organize the company’s content according to folders and tag, and using as many hierarchical topics as the user like that can then be easily structured and viewed by everyone. Slab comes with a real-time collaborative editor that ensures everyone is working from the latest version, and nobody overwrites anyone else’s content updates, even when they are editing a document at the same time. Slab provides Admin Insights, to check out which content is being viewed most often, which pieces of content people find most useful, and see what kind of questions people have about the content.
Read moreWhat is KnowledgeOwl and how does it work?
KnowledgeOwl is helping make the world a better place with great customer service and powerful knowledge base software. Use the open API to build your own integrations, pushing information into and pulling information out of KnowledgeOwl. Recover an auto-save in case you left an article without saving. Auto-save takes a snapshot every 30 seconds. Create a blog-style category that will display its content as a paged set of results in reverse chronological format or display order. Ensure that your knowledge base URLs are always encrypted over a secure connection.
Read moreWhat is HuForce and how does it work?
Knowledge is scattered over documents and people. Find everything fast in one place, in Microsoft Teams. Give new hires a tool to ask questions and find real solutions. Get them up to speed in record time. Stop wasting time solving duplicate questions in your company. Get the information you need faster. Preserve expertise and knowledge when team members leave the organization or move to a new role.
Read moreWhat is Breyta.ai and how does it work?
Breyta.ai redefines qualitative data analysis with its AI-driven platform, offering instant answers to complex research questions. Designed to eliminate tedious tasks, it automatically transcribes, organizes, and analyzes data from multiple sources—whether user interviews, reports, or testing notes. Within seconds, users receive synthesized themes and actionable findings, all supported by direct evidence, ensuring accuracy and insight reliability. By leveraging Breyta.ai's research repository, professionals can seamlessly store, search, and access insights, even from thousands of files, making collaboration and iterative exploration effortless. Its AI assistant is built to augment human expertise, handling repetitive groundwork while keeping users in full control of their data. Prioritizing privacy, Breyta.ai is fully GDPR-compliant, ensures SOC 2 Type II certification, and never uses customer data to train AI models. This commitment to security makes it a trusted partner for research teams worldwide. Empower their insights with efficiency and confidence using Breyta.ai.
Read moreWhat is SlimWiki and how does it work?
SlimWiki is designed for teams and aims at providing its users with a simple inline editing tool and a shallow barrier to the creation of content. The software offers robust features along with easy content creation that enables the teams to shift their focus more on the business. It provides users with versatile layouts and topography, allowing them to make the designs look amazing through the software. One can access the page history at any time as the software store all the changes made making it easier to revert pages, compare pages, and instantly see what changes are made by whom. The software provides its users with excellent privacy and security as it backs up all the data, which is also exportable at any time. SlimWiki allows its users to control the page visibility, enabling them to restrict it to a specific team of people, visible only to content creators or visible to the whole company.
Read moreWhat is openfox.io and how does it work?
Oрenfоx.iо builds knоwledge systems thаt mаke sense. It is а knоwledge mаnаgement system with empowering features and is fully customized to the unique demands of eасh аnd every сlient. The knоwledge mаnаgement system thаt Орenfоx.io оffers is individuаlly tаilоred tо the оrgаnizаtiоn in every аsрeсt: from the unique knоwledge struсture tо the design language of the organization. It is perfectly suited for all types of businesses that includes аn institutiоnаl оrgаnizаtiоn that wоuld prefer а mоrе 'formal' system, to а stаrt-uр that wоuld рrefer а lighter аnd yоunger design. Yоu саn easily find whаt yоu are lооking fоr by соmbining yоur struсtured аnd free-fоrm knоwledge at Openfox.io. The Орenfоx.iо system is flexible in the wаy it is imрlemented. Thus, it can be used as a сlоud-bаsed system оr аlternаtively instаlled оn а server аt the customer site. The system is also ассessible viа mоbile, where fоr identifiсаtiоn, а username аnd раsswоrd саn be set when соnneсting tо the system. The system саn аlsо be integrаted with existing systems аnd tооls, tо enаble аn орtimаl resроnse tо the wаy the оrgаnizаtiоn wоrks.
Read moreWhat is Tettra and how does it work?
Tettra is a knowledge management software developed specifically for businesses dealing with the process of content creation and management. Tettra helps to build an internal knowledge base of institutions to answer repetitive questions from teams. It organizes scattered information and makes it available in a single data hub. It delivers an existing or a new answer when questions are asked in slack. Tettra sends notifications when pages are updated, or a new page is created to acquaint other team members. This site is featured so that it can route specific questions to the right expert who can provide the best answer to them. Related subject matter experts of Tettra regularly check the essential pages to keep those updated and accurate. An authorized person from the institution can also notify the site developer about the updates required. Users can create a knowledge base with simple editors provided by Tettra. Additionally, Tettra does not claim credit card details for signing in. Tettra helps to reduce the time for internal information searching up to 35%. Tettra can be customized according to the type of customers and allows users to obtain maximum benefit.
Read moreWhat is Archbee and how does it work?
Archbee is an exclusive document and information management software for every organisation to increase their team’s efficiency effectively. It assembles team and product knowledge in one place. Archbee allows businesses and their teams to easily build knowledge bases, documentation sites, internal wikis, API references, architecture diagrams, developers guides and more. The software helps teams to communicate asynchronously, making them more effective and remote-ready. It comes equipped with a custom algorithm that allows users to search information easily whenever required. It also helps businesses to know and deliver what their team members and customers are looking for. Another interesting feature of Archbee is that users can find any information from its history if the need arises. Companies can choose to keep their knowledge base accessible for the public or keep it private at their own will. They can also make it available for only selected users, like team members or specific customers.
Read moreWhat is Stravito and how does it work?
Stravito is an enterprise knowledge management platform for market research and insights, that's designed to support your work, not distract from it. Simplicity-first drives every aspect of Stravito’s cloud service. The digital library makes gathering market research and sales data as easy as sending an email. They use machine learning to categorize and index documents automatically, and natural language search for speedy discovery and answers. Designed for collaboration, Stravito lets users see what others are exploring and share collections of findings among colleagues across divisions and regions.
Read moreWhat is Drupal Wiki and how does it work?
Make Drupal Wiki the central point of contact in your company. With the extensive functions and extensions, you can configure Drupal Wiki according to your wishes and cover all needs. A sophisticated rights management enables individual and user-specific read and write rights. Knowledge can be created directly in the wiki in the form of documents or saved and displayed as an attachment. Simply assign relevant documents and processes to the integrated standards. Reliably implement and comply with data protection management. Easy maintenance of relevant documents.
Read moreWhat is Guru and how does it work?
Guru is a collaborative knowledge management solution that provides individuals and teams with the knowledge they need to complete their job successfully. The software helps them to reduce search time for the right information so they could respond to individual customers’ questions quickly and easily. The solutions Verification and Browser Extension ensures that employees will always have access to information that they need to finish their job confidently. It also makes it easier for new employees to find the right information quickly. This helps businesses to thrive, and reduces the cost of administrative support. Guru sends Knowledge Alerts in real-time to team members about new releases, updates and more and also sends a notification to users that their team members have seen the information. If the users missed their meeting, then they can access critical information shared by other attendees on the go. Guru not only organizes the information but also delivers appropriate context facilitating better work management.
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