Happitu is an innovative software platform designed specifically for contact centers operating in omnichannel environments, streamlining the complexities of modern customer service workflows. By providing robust tools that automatically queue tickets for each interaction, Happitu transforms the way support agents manage their workload. Its powerful automation capabilities allow for the customization of workflows, ensuring that every customer contact is handled efficiently and in line with a company's specific business requirements. Furthermore, the intuitive drag-and-drop script designing tool empowers teams to create precise, step-by-step guides for agents, improving the consistency and quality of customer support delivered. With Happitu, contact centers can significantly enhance their operational performance, resulting in improved customer satisfaction and loyalty.
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Platforms Supported
Organization Types Supported
API Support
Modes of Support
Free Trial
Not available
Pricing Plans
Guides & Knowledge Custom
Features
AI Conversation Analysis Custom
Features
Enterprise Custom
Features
Quality Management Custom
Features
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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Reduce Contact Ce...
What are the top alternatives for Happitu?
Here`s a list of the best alternatives for Happitu:
Does Happitu provide API?
No, Happitu does not provide API.
Vendor Details
Saint Louis, MOSocial Media Handles
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