Centreon Pricing: Cost and Pricing plans

Centreon Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Quotation Based / Subscription )

Pricing Insights for Service Desk Software

The Average Cost of a basic Service Desk Software plan is $20 per month.
54% of Service Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 11% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

Open Source Free

Features

Pricing & Support
- Pricing Model - Free
- Delivery - On-Premises
- Support Plan - Community
Future-Ready
- All-in-One Virtual Appliance
- Role-Based Access Control
- Scalable & HA
- Distributed Monitoring & Operations
- Seamless Integrations
- Open-Source flexibility
Holistic Visibility, from Cloud-to-Edge
- Unmatched monitoring scope
- Efficient Event Management, Desktop + Mobile

IT Edition Others

Features

Pricing & Support
- Pricing Model - Subscription
- Delivery - On-Premises or SaaS
- Support Plan - Platinum
Future-Ready
- All-in-One Virtual Appliance
- Role-Based Access Control
- Scalable & HA
- Distributed Monitoring & Operations
- Seamless Integrations
- Open-Source flexibility
- AIOps-Ready
- Cloud-Augmented
Holistic Visibility, from Cloud-to-Edge
- Unmatched monitoring scope
- Efficient Event Management, Desktop + Mobile
- Automatic Discovery Engine
- Ready-to-monitor configuration templates
- Monitoring Connectors: get started in minutes
- Custom Dashboards
- Artificial Intelligence for IT Operations (AIOps) Extension - Optional

Business Edition Others

Features

Pricing & Support
- Pricing Model - Subscription
- Delivery - On-Premises or SaaS
- Support Plan - Platinum
Future-Ready
- All-in-One Virtual Appliance
- Role-Based Access Control
- Scalable & HA
- Distributed Monitoring & Operations
- Seamless Integrations
- Open-Source flexibility
- AIOps-Ready
- Cloud-Augmented
Holistic Visibility, from Cloud-to-Edge
- Unmatched monitoring scope
- Efficient Event Management, Desktop + Mobile
- Automatic Discovery Engine
- Ready-to-monitor configuration templates
- Monitoring Connectors: get started in minutes
- Custom Dashboards
- Artificial Intelligence for IT Operations (AIOps) Extension - Optional
Business-Aware IT Monitoring
- Service Mapping
- Extensive Top-Down Views
- Cockpit Views
- Extended Custom Dashboards
- Graphical Views
- Geographical Views
- Analytics & Reports
- Service Level Agreements KPIs
- Capacity Planning

Enterprise Others

Features

Pricing & Support
- Pricing Model -Pay-per-Use
- Delivery - On-Premises
- Support Plan - Platinum
Future-Ready
- All-in-One Virtual Appliance
- Role-Based Access Control
- Scalable & HA
- Distributed Monitoring & Operations
- Seamless Integrations
- Open-Source flexibility
- AIOps-Ready
- Cloud-Augmented
Holistic Visibility, from Cloud-to-Edge
- Unmatched monitoring scope
- Efficient Event Management, Desktop + Mobile
- Automatic Discovery Engine
- Ready-to-monitor configuration templates
- Monitoring Connectors: get started in minutes
- Custom Dashboards
- Artificial Intelligence for IT Operations (AIOps) Extension - Optional
Business-Aware IT Monitoring
- Service Mapping
- Extensive Top-Down Views
- Cockpit Views
- Extended Custom Dashboards
- Graphical Views
- Geographical Views
- Analytics & Reports
- Service Level Agreements KPIs
- Capacity Planning

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 30/01/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Centreon FAQs

How much does Centreon cost?

Centreon is a free software.

Learn more about Centreon pricing.

Does Centreon offer a free plan?

Yes, Centreon offers a free plan.

Learn more about Centreon pricing.

Compare Centreon Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Centreon	-	-	-		Centreon Pricing
SolarWinds Service Desk	19	per month	per user	+	SolarWinds Service Desk Pricing
Checkmk	150	per month	-	-	Checkmk Pricing
Symantec ServiceDesk	-	-	-	-	Symantec ServiceDesk Pricing
TOPdesk	76	per month	-	+	TOPdesk Pricing
Jira Service Desk	19.44	per month	-	+	Jira Service Desk Pricing
IBM Control Desk	-	-	-	+	IBM Control Desk Pricing
Motadata ServiceOps	-	-	-	+	Motadata ServiceOps Pricing
Halo Service Desk	40	per month	per user	+	Halo Service Desk Pricing
Ivanti Service Manager	-	-	-	+	Ivanti Service Manager Pricing

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Centreon Features

Show Feature Explanation

Show Missing Features

Service Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%

Unique Features

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Standard Features

Request Management

Helps handle user requests for information, access, or standard services (such as password resets or software installations). It streamlines fulfillment through automated workflows and self-service options.

Problem Management

Identifies and addresses the root causes of recurring incidents. Focuses on preventing future issues by analyzing trends, documenting known errors, and implementing long-term solutions.

Change Management

Make coordinated changes during the product's lifecycle and accomplish alterations even after finalization of designs.

Mobile Access

Allows accessing the software and product/service related information from a mobile device

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Asset Management

Manages the entire lifecycle of the physical assets of your organization

Walk-up Experience

Allows users to receive in-person IT support without prior appointments, similar to a tech bar or help kiosk. Includes digital queue management, real-time status updates, and personalized service.

Prioritization

Arrange the list of activities, incidents, and tasks based on their relative importance

CMDB

Configuration Management Database (CMDB) is a database with an in-depth view of configuration items (CI), attributes, incidents and performance throughout its lifecycle.

Multi-language Support

Available in multiple languages to support global customers

Remote Access

Permits users to access applications and files, whether traveling or working remotely away from the office or home network.

Centreon Pricing

Pricing Insights for Service Desk Software

Centreon FAQs

Compare Centreon Pricing Against Competitors

Free Software Alternatives to Centreon

Centreon Alternatives

Centreon Features

Service Desk Features

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