84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
IT Service Desk Software
Empower the IT organization with Motadata ServiceOps – the AI-enabled platform designed to help swiftly adapt and excel in an environment that demands agility across all facets of the business. Motadata ServiceOps adheres to ITIL standards, enhancing IT Service Management (ITSM) with advanced AI and ML capabilities. This innovation not only optimizes service delivery but also promotes an efficient self-service culture. When users create requests or report incidents, they receive smart suggestions from a well-curated knowledge base, speeding up resolution and fostering autonomy. Deep integrations within the Service Desk empower the team to seamlessly manage the lifecycle of both Standard Applications and Hardware Assets. The platform features both agent and agentless options for automatic asset discovery, ensuring nothing slips through the cracks. With a robust Configuration Item (CI) database, the management of IT and non-IT assets becomes more accurate and less cumbersome. Patch management is made effortless with the ability to automate vulnerability scans and the deployment of patches from a centralized interface, where thorough patch testing and approval protocols guarantee that only stable and secure updates reach to endpoints. In the pursuit of compliance, Motadata ServiceOps provides out-of-the-box system configurations designed to keep in line with industry standards and regulations. Transform the organization's IT service delivery with Motadata ServiceOps – where sophistication meets simplicity.
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Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Unique Features
AI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Standard Features
Request Management
Helps handle user requests for information, access, or standard services (such as password resets or software installations). It streamlines fulfillment through automated workflows and self-service options.Problem Management
Identifies and addresses the root causes of recurring incidents. Focuses on preventing future issues by analyzing trends, documenting known errors, and implementing long-term solutions.Change Management
Make coordinated changes during the product's lifecycle and accomplish alterations even after finalization of designs.Multi-language Support
Available in multiple languages to support global customersWalk-up Experience
Allows users to receive in-person IT support without prior appointments, similar to a tech bar or help kiosk. Includes digital queue management, real-time status updates, and personalized service.Prioritization
Arrange the list of activities, incidents, and tasks based on their relative importanceCMDB
Configuration Management Database (CMDB) is a database with an in-depth view of configuration items (CI), attributes, incidents and performance throughout its lifecycle.Remote Access
Permits users to access applications and files, whether traveling or working remotely away from the office or home network.Free Trial
Available
Pricing Plans
Motadata ServiceOps Custom
Features
Learn more about Motadata ServiceOps Pricing
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Motadata: Correla...
Motadata ITSM Ser...
What is Motadata ServiceOps used for?
Motadata ServiceOps is Service Desk Software. Motadata ServiceOps offers the following functionalities:
Learn more about Motadata ServiceOps features.
What are the top alternatives for Motadata ServiceOps?
Does Motadata ServiceOps provide API?
No, Motadata ServiceOps does not provide API.
Vendor Details
Ahmedabad, IndiaSocial Media Handles
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