Motadata ServiceOps Reviews

Motadata Provide all the essential details related to our network devices.

Like Downtime of device and all the SLA details.

I have worked on Motadata around two years and added all the network devices (installed in DC) , in my opinion ther no point for dislike the product,

on a single page we are monitoring all the devices and we are receiving aler as well on mail.

The ability to customize, a unified dashboard to see everything in one place, an easy-to-use interface, auto-assignment of tickets, an SLA mechanism, and workflow automation are some of the best things about Motadata's ServiceOps solution. We used it for ticketing and asset management.

i am exporing all features and yet nothing there to complain about

We can assign tickets automatically, and the issues get resolved systematically. This solution has helped us increase productivity and save a significant amount of time.

It helps to identify & resolve complex problems faster that ensures 100% uptime of all business-critical components.

There is nothing that I dislike about this product.

identify & resolve complex problems faster that ensures 100% uptime of all business-critical components

The good thing which I like about motadata serviceOps is it eliminates the gap between the Information technology management team and the Information technology operation team.

The thing which needs to be improved was the multi-language handling capability and the machine learning looks a little outdated when compared with the other serviceOps.

Using Motadata i was able to automate the process , balance the workload in the real-time environment, and able to get all information on a single pane. so, the processing time and effort were reduced.

Motadata Management Platform helps to manage and monitor all the networks real-time in a single console.

Customize reports of assigned tickets we cannot download in Motadata Service Management Platform.

Motadata IT Service Management Platform is useful for organisations. instead of SIEM tool we can have this for audit.

WE can monitor data, device, network, and all other security devices usage and logs in a single platform by using Motadata Management tool.

It offers an excellent dashboard that provides data on the health of network devices, Aiding us in analysing and connecting all of our IT data. Use it to increase productivity, it has the best report-based performance excellent.

It does not support AAA functions, built-in radius or LDAP authentication for wired and wireless networks.

Ideal network and service monitoring tools and solutions at a reasonable price. An essential component of any successful product is excellent service.

Its a IT service desk sofware

So i like when it help for automation.

There is no dislike because it is useful. As said in early question.

Network devices health can be change after seeing Dashboard.