What is Kipwise and how does it work?
Kipwise enables you to create an online knowledge hub, which you can use to improve your employee onboarding process. Using Kipwise, you can bring together all the information from members of your team in one place so a new hire can get up to speed quicker. With the Kipwise real-time collaboration editor, multiple people can edit a page within the knowledge hub at one time, while everyone can see changes as you make them. With the Kipwise integration for Slack, you can turn your Slack conversations into pages within your knowledge base at the click of a button, while the Kipwise bot automatically saves any articles shared within this conversation. You can also search for knowledge hub pages directly from within Slack. Other Kipwise features include the ability to organize knowledge hub pages into folders and subfolders, a powerful search engine to help you more quickly find relevant topics, and the ability to embed files from Google Docs, Sheets or Slides.
Read moreWhat is KBPublisher and how does it work?
KBPublisher is Knowledge Management Software. KBPublisher can help you give customers the answers they need and resolve issues quickly and efficiently. knowledge base software can help your employees acquire job knowledge faster, reducing training time, and driving higher performance and job satisfaction. A knowledge base improves staff productivity and eliminates time wasted searching for information.
Read moreWhat is Visibly and how does it work?
Visibly offers one centralised mobile application for all kinds of employee and brand communications. One of its core features is the common feeds that can be created based on the subject or audience type. It lets admins manage communications specific to a particular group of people. Employees create tons of work documents and most of that is spread across multiple folders but Visibly offers a centralised library that syncs all these documents under one roof. Through its advanced tools, it helps in measuring brand communications by leveraging employee advocacy. There are governance tools for admins which they can use to moderate all brand communications before they are posted. Visibly also aids in better and more personalised employee on-boarding. Managing guests in the platform is quite simple as there are inbuilt mechanisms to add resellers, partners, vendors, and more. The tool offers in-depth analytics to measure important metrics specific to employee and brand communications.
Read moreWhat is Hudu and how does it work?
Hudu is a documentation software that is built to enhance your IT environments by providing you the options to document, organize and store your data. It provides you powerful tools to organize your data, encrypt your client passwords and manage the workflow of your organisation, all at one place. Hudu offers the features to maintain powerful relationship mapping by allowing you to connect articles and assets with strong relationships. It also provides options like expiration tracking for setting up alerts to remind about the expiration of the asset that can be sent to Microsoft Teams or Slack. You can track progress and manage your workflow, customize assets and protect your data with strong 256-bit encryption with Hudu. It is integrated with various powerful softwares including Office 365. Users additionally get the feature of password breach detection and password sharing with Hudu. You can also enable multi-factor authentication to increase the security and protection of your data. The software offers a self-hosted premium plan for three users apart from a free 7-days trial to try out its features.
Read moreWhat is Outline and how does it work?
Outline is a modern way of restoring a knowledge base that users can use for internal documentation, support answers, meeting notes, product specs, onboarding, and much more. Users can onboard new team members easily through internal guides, resources, and checklists. It also makes documents accessible, searchable, and easily updatable so new members can find the information they need. Since the platform provides instant search results, users' customer queries can get answered faster than ever and accurately. The platform is fast and navigating the UI is delightful. The platform lets the user build a tree of useful information by giving documents structure with nesting, collections, and automatic backlinks. Users can manage the knowledge base with read, and write permissions, user groups, guest users, public sharing, and a lot more. It also provides a feature for integrations into everyday tools like Slack, Loom, Figma, etc. Given Outline is open source, users can help improve it.
Read moreWhat is Zoho Wiki and how does it work?
Zoho Wiki is a knowledge management software and sharing tool, that fulfils the particular needs of different knowledge management teams at a go. Zoho Wiki makes it easier to assign employees to newly created workspaces, customise the portal and stay updated with the latest trends and discoveries. Clients can create a centralised repository for information where team members can collectively contribute their share of knowledge. This enables exposure to personal and new ideas that might become game-changers in the long run. The information uploaded in the repository is entirely safeguarded with reliable security protocols. Security measures for each page can be set individually with fine-grained accessibility. The interface of Zoho Wiki can be changed to accommodate the brand needs with relevant themes and even the brand logo if necessary. Banners can be personalised to create a look that is attractive and exclusive. The Zoho Wiki editor is one of the simplest editing tools that is used to create modifications without hassles.
Read moreWhat is SABIO and how does it work?
SABIO puts your knowledge in exactly the right place at exactly the right time. With SABIO, you manage all your knowledge from a single, central knowledge base. High-performance role-based user access control ensures each user gets precisely the knowledge they need. A knowledge base can only achieve its true potential when you propagate knowledge to all the relevant channels. They ensure seamless operation by delivering outstanding performance, airtight data protection, and a constant stream of new features.
Read moreWhat is Confluence and how does it work?
Confluence is a powerful platform for managing online projects related to any kind of functional departments, be it marketing, finance, legal or human resource. It enables the user to plan projects, form communities, discover, share and discuss ideas, ask for recommendations and gather feedback from the team members, making it quick and simple to complete the task conveniently. It can also be integrated with JIRA software that helps in tracking issues and bugs, resolving issues with the help of function-rich tools such as ready-made templates, in-line comments, @-mentions, page likes etc., so that the project work can be organized and executed smoothly.
Read moreWhat is ComAround Knowledge and how does it work?
ComAround Knowledge™ is cloud-based and AI Knowledge Management Software specifically designed to optimize your support flow and create an excellent agent and customer experience by sharing consistent and personalized knowledge across channels. The Knowledge Management Software is built on the latest Microsoft Azure technology, along with a powerful API platform and automatic translator. ComAround Knowledge™ has an intuitive and verified interface for self-service and is easy for customers to solve problems without contacting manned support.
Read moreWhat is Cure AI and how does it work?
Cure AI revolutionizes research with comprehensive access to over 26 million scientific articles from PubMed, delivering insights tailored to your needs. By utilizing advanced search parameters, users can refine results by journal, publication date, and more, making their research truly precise. The platform's quality evidence ranking ensures that only the most relevant and verified responses are presented, prioritizing content from reputable sources ranked by h5-index. Cure AI seamlessly combines natural language queries with seamless literature navigation, allowing users to switch effortlessly between AI-generated insights and primary sources. Whether you're conducting a systematic review or looking for a quick citation, Cure AI enhances their workflow with unmatched efficiency. Simplify complex research inquiries, save time, and trust that the results provide the highest level of integrity. For researchers and professionals alike, Cure AI is the perfect partner for delivering robust, evidence-based results with ease and precision.
Read moreWhat is KnowledgeBase Manager Pro and how does it work?
KnowledgeBase Manager Pro is commonly used to complement a help desk or for sharing information among employees within the organization or business unit. Provide your customers with access to full information about products you sell, about company you run and terms of service you follow. Provide students with centralized knowledge base with courses and learning aids. Students can participate in courses creation and improvement process. Knowledge Base Manager Pro is a Rich Internet Application, which conception relies on long-term experience of Enterprise-class software development. It has all approaches, necessary for usage in commercial purposes, implemented.
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What is Needle and how does it work?
Needle is an enterprise-ready AI search solution designed to save professionals time and streamline workflows. With its ability to connect their data in just 1 minute, Needle eliminates the need for manual searches and context-switching, ensuring teams stay on the same page. Build AI-powered workflows effortlessly by simply connecting their tools and prompting in a natural language no technical knowledge is required. Needle’s robust access control and permissions system is intuitive yet powerful enough to meet enterprise standards, providing peace of mind for secure data interactions. Enhance their website with Needle’s drop-in chat widget, enabling AI question-answering capabilities in just 1 minute. Ideal for organizations seeking a developer-friendly API, Needle automates sophisticated tasks while providing instant, reference-backed information from their data sources. By integrating seamlessly into their tools and automating workflows, Needle acts as a supportive partner, freeing up valuable time so users can focus on what truly matters.
Read moreWhat is GoSearch AI and how does it work?
GoSearch AI is the newest game-changing tool for team knowledge management. Designed with cutting-edge technology and powered by artificial intelligence, GoSearch empowers its team to take their efficiency to new heights by effortlessly generating answers and facilitating information discovery. With the ever-increasing amount of knowledge and data available, it can be overwhelming for teams to keep track of and extract relevant information. But with GoSearch AI, they can say goodbye to the tedious and time-consuming process of manually searching through endless amounts of information. These advanced AI algorithms work tirelessly to gather, organize, and present the most relevant and accurate information to them in seconds. No matter the size of their team or the complexity of their projects, GoSearch AI is designed to streamline their information management processes. GoSearch AI also revolutionizes team collaboration by promoting a shared knowledge bank. With its user-friendly interface and customizable features, GoSearch makes it easy for team members to contribute, organize, and access information in a centralized platform. This not only saves time but also encourages a collaborative and productive work environment.
Read moreWhat is EV Self Help and how does it work?
EasyVista Self Help revolutionizes the concept of knowledge management, empowering users to independently resolve issues with an intuitive, media-rich experience. By enabling the upload of informative documents, instructional videos, and vivid imagery, this platform ensures that solutions are not only accessible but also engaging. Its versatile syndication capabilities extend the reach of the knowledge base across a myriad of user touchpoints, including websites, portals, corporate applications, and even messaging platforms. Additionally, the platform's advanced analytics offer deep insights into user engagement and knowledge utilization, optimizing the efficiency of the employee self-service strategies. With EasyVista Self Help, organizations can transform their customer and employee support from reactive to proactive, facilitating a seamless self-service environment.
Read moreWhat is KnowledgeAQ and how does it work?
The KCS Aligned℠ software, KnowledgeAQ, helps knowledge managers integrate quality and consistency into the authoring workstream. It's a web-based application that's designed to work hand-in-hand with your existing system to guide compliance within the authoring and review process, resulting in a common voice and a better customer experience. KnowledgeAQ presents custom checklists, workflow, and feedback into the knowledge authoring process, assuring your standards are applied to all content providing managerial visibility into which team members touch what content.
Read moreWhat is Omnistar Kbase and how does it work?
Omnistar Kbase is an easy to use knowledge management software. The software allows you to easily manage a knowledge base. Your users can fill out a web-based ticket and the information will be stored in the administrative area and your staff will get notified. The customer support software includes a powerful knowledge base feature to help educate your customers. Your users will be able to send you an email with their questions and you can set up the software to automatically pull in the email and create a support ticket and notify your staff.
Read moreWhat is Bloomfire and how does it work?
Bloomfire is a comprehensive knowledge engagement platform that helps businesses collect and centralise knowledge and insights that exist across the entire organisation. It also makes this knowledge available to employees so they can do their work best, irrespective of the time and place. The gathered knowledge empowers team members to make decisions with confidence and facilitates the collective growth of the organisation. The software makes it easy to share, find and collaborate on the knowledge that exists across the organisation. There are various texts, charts, images, audio and video formats available to share the knowledge among colleagues and customers. Bloomfire helps companies to focus on customer insights. It enables stakeholders across teams and locations to use market research while making business decisions. The platform provides on-demand knowledge to support agents and empowers them to offer exceptional customer service. Features like on-demand knowledge, seamless communication and a personalised way to access information make Bloomfire an important tool to improve any organisation’s performance.
Read moreWhat is EngageOne Compose and how does it work?
EngageOne Compose software is a platform used to engage customers throughout their lifecycle. The software offers a reusable content along with advanced search and analysis to meet regulatory guidelines. Gain insights with Version control for a personalized print and digital communications to automate workflows. Medium and Large companies make use of the software.
Read moreWhat is Knowmax and how does it work?
Knowmas is a support management tool that aids users to provide optimum support across all support channels in their organization. The digital journey of customers can be supported through quick and consistent support responses whenever they need assistance. Support features include Content creation and Curation, Library Management, Analytics & Personalized Dashboard, API Generation and Front end publishing, and managing users. Users can create flawless customer support workflows with the help of decision trees and step by step guides. Agents and customers are even guided with visual navigation to reach solutions more intuitively. The tool also empowers the bots of users by exposing it to a rich knowledge base. And by imparting real life experiences to customers across multiple touch points, customer experience can be brought to life. Other leading features include Omni-channel support, NLP Ready ecosystem, Predictive search and findability, Integration with third-party systems, and customer behaviour analytics.
Read moreWhat is Document360 and how does it work?
Document360 is a knowledge base creation platform that allows brands to create a self-service portal for their customers. It solves the issue of answering FAQs of the customers by setting up a public-facing knowledge base where the organization can create articles regarding the questions and a robust search engine as well that provides results on keyword inputs. Content managers can maintain several versions of the articles allowing them to restore the content to any version in case of any accidental change. To make the website SEO-friendly, admins can define different segments such as page title, article tags, and featured image. The contents can also be categorized up to 6 levels and existing categories can be reorganized as well. The manager can also hide categories and define user access to members in order to prevent the content from any unauthorized access or edits. Document360 also brings a complete set of editing tools. One can add images/videos to the content, share code snippets, add tables, do hyperlinking and more. On top of all these, there is also an advanced security module that enables backup and restore of the contents, exporting/ importing documents to/from local drives, etc.
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