CrowdPower Alternatives: Top 10 Customer Success Software in 2025

Create targeted email or ad campaigns by connecting with MailChimp, an email marketing software that specializes in making sure that your emails reach the right people at the right time. It targets your customers based on behaviour, preferences, previous purchases and also sends a series of emails with just a single API request. MailChimp enables you to reach a wider audience with its ad campaigns on Google, Facebook and Instagram. It also provides you with advanced reporting features which lets you access your sales, revenue or any other report from anywhere, anytime. Its mobile app features a number of intent-based templates that lets you create and send campaigns directly from your phone.

Businesses are always on the lookout for productivity-boosting tools. For this, top-tier Customer Relationship Management (CRM) software like Appointment Booking Widget and Bulk Email Verification are indispensable. These features streamline operations by reducing manual workload and ensuring resource allocation remains efficient. The ability to create and manage team tasks without the need of a contact and the integration of Payments and customer Lifetime Value (LTV) into the Contacts page significantly simplify day-to-day operations, while the Engagement Score provides a richer understanding of customer interactions. Moreover, the implementation of 2-way text and email conversations enhances customer communication on a more familiar channel, while the Bulk Email Verification tool ensures that all contact is maintained with real and current addresses. The software's provision of 50 personalized guided tours solidifies its user-friendliness, ensuring that every team member can reap the benefits of this comprehensive tool swiftly and effectively.

Parlor is a comprehensive feedback management platform for growing SaaS product teams who care about their users. With Parlor, product teams can announce product ideas to users, conduct surveys to gain actionable user feedback, measure reactions, and work extensively on improving the product. This platform allows your teams to segment users and do a cohort study to measure their engagement and build a passionate community around your product. With customer collaboration, product teams save time by validating ideas and build potential features that matter most to their users. Parlor allows creating prototypes and conducts surveys by integrating with popular apps like InVision, Marvel, Figma, Balsamiq, Dribbble, Survey Monkey, Survey Gizmo, or Typeform.

Strikedeck is the fastest and the most connectable Customer Success Automation Tool. Strikedeck uses machine learning and predictive analytics to bubble up insights and alerts about customer health, sentiment, and engagement.

Cust offers a solution by ensuring every customer receives attention akin to top clients with dedicated account managers. As a next-gen customer success management platform, Cust gets to know your long-tail customers and crafts personalized success plans. By influencing decisions throughout the customer journey, Cust provides a high-touch experience for low-touch segments. It helps retain revenue with effective onboarding, feedback escalation, and renewal handling while expanding revenue through targeted upsell and cross-sell strategies. Cust also aids in recovering revenue by re-engaging dormant customers. With Cust, high-touch customer success is scalable to smaller customers, transforming your digital strategy for improved retention and growth.

Deep Talk is the perfect solution for turning texts into meaningful data. It is regarded to be one of the easiest ways to convert texts into readable data out of which, productivity can be restored. It is thus, a preferred name when it comes to converting chats, emails, social networks and surveys into essentially actionable information. The platform has been primarily designed to target aims and success for the marketing and analytics teams of their various clients. Further, it is an interactive one with features and options that are essentially placed for guiding users to make the best out of it. This, in turn, comes in handy for clients to understand between the lines and analyse conversations carefully, delivering what is desired. The auto-topic detection feature reads through unsupervised topics, framing the unstructured data. Deep Talk is embedded with pre-trained Deepers that delve into conversations and find out information that would be relevant for the client companies. The training can be further modified to detect customised information as well.

Mobile Loyalty Platform Connect with your customers when it matters to boost lifetime customer value and profits with our mobile loyalty platform.

Gleantap is a platform for fitness franchise clubs and studios that predicts each member's behavior and engages them through automated messaging and human outreach. Grow your business with the all-new task management software including member marketing, conversations automation, sales pipeline, smart fitness CRM, and digital customer retention for gyms.

With Ackee, team will streamline their customer success workflows, increase productivity, and keep one step ahead of churn. Ackee helps SaaS businesses to make sense of their customer data, delivering simple tools to anticipate and prevent churn.

Froged is a behavioral messaging software that can help users perfect their business by finding a pool of happy customers. With the help of this software, one can easily find out what is more important for each customer and move on to provide better support to them. The application helps users to build effective campaigns and gain better results. It allows one to track events and analyze customers’ behavior when they visit one’s website. Users can improve customer satisfaction by specifying the status of products by sending campaigns. One can install this software to ensure a large customer base. Users can send personalized messages after understanding the customer’s journey and improve positive engagement with the help of automated campaigns. Froged can help users identify growth opportunities after understanding their customer’s behavior and offer the best support while converting those leads into happy buyers. Users can install the software with Script or simply install in CMS or GTM.

Quality Driven Software is a client satisfaction and survey solution that helps companies avoid getting negative online reviews by helping identify issues before they become complaints. The software allows you to create and send out surveys internally to employees, or externally to customers. This helps you track how well employees are performing, how productive they are, as well as their satisfaction with working at your company, and any suggestions for improvement. Quality Driven Software comes with robust reporting and analytics capabilities. You can see an at-a-glance view of how well your company is performing on the solution’s dashboard, as well as receive instant notifications when youreceive negative survey feedback. Reports can be filtered by score, client, employee, and date. Quality Driven Software flags at risk customer accounts and puts them on a “Client Watch” list, while the “Service Area” feature allows you to customize the data you receive on each report according to industry requirements.

Churnfree is the ultimate solution to controlling customer churn and increasing your business's lifetime value. Churnfree helps companies create customized cancellation flows to win back customers. This state-of-the-art software empowers businesses to craft individualized communication strategies with relevant content tailored toward special circumstances or customers, so you can retain more customers while preserving their loyalty. Meanwhile, you'll continue to benefit from a powerful analytics dashboard that provides you with actionable insights for boosting engagement rates and converting leads into lifelong customers. With Churnfree's suite of data modeling tools, it's easier than ever before to take proactive steps toward mitigating risks and understanding why certain customers left in the first place. Fostering communication between different members across your team allows businesses of all sizes to keep an eye on customer experience easily and efficiently. Embrace the power of Churnfree and increase the lifetime value of your business today! You'll soon discover how simple it is to customize cancellation flows personalized for customer preferences, maximize retention rates on a budget, and reduce turnover costs in no time!

Cordlogue is cloud-based customer success management platform. It empowers customer success team to automate customer engagement using detailed insights on customer actions to improve customer retention

Integration Social is their premier tool for managing customer communications. Tailored to meet the needs of businesses looking to streamline their lead engagement, this software seamlessly blends SMS and social media messaging. Its advanced analytics dashboard provides deep insights into business operations, while automation features ensure timely follow-ups with leads. Integration Social excels in offering versatile communication options across various data sources, making it easier than ever to connect effectively and efficiently. The platform scales with their business, accommodating more users and helping them grow their customer base. With full integration support for popular tools and platforms, Integration Social removes the complexity from customer communications, letting businesses focus on what matters engagement and growth.

Introducing GoCustomer, the revolutionary AI-powered platform that takes email marketing to a whole new level. With GoCustomer, they can say goodbye to generic email blasts and hello to hyper-personalization at scale. That's right, no more one-size-fits-all approach. Instead, GoCustomer will help they reach more customers, engage deeper, and ultimately close more deals. What sets GoCustomer apart from the rest is its ability to craft unique messages that resonate with each and every recipient. No more sending out cookie-cutter emails that go straight to the trash folder. GoCustomer uses advanced AI technology to tailor each message specifically to the recipient, ensuring it captures their attention and drives them to take action. But it's not just about personalized messages. GoCustomer also helps they save time and effort with its automated platform. Simply input their message, and GoCustomer will do the rest. It's like having their very own personal assistant, but one that never sleeps and never makes mistakes. So why settle for lackluster results when they can take their email marketing to the next level with GoCustomer? Don't just take our word for it, try it out for yourself. This satisfied customers have seen a significant boost in engagement, open rates, and conversions thanks to this personalized and efficient approach. With GoCustomer, they can finally leave those boring email blasts behind and connect with their audience on a deeper level. Experience the power of AI-driven hyper-personalization and see their business thrive like never before. Get GoCustomer today and watch their sales soar. Because with GoCustomer, there's no limit to what they can achieve.

Customer.io is a comprehensive marketing platform that helps marketers to send data-driven emails, SMS, and push notifications. The platform’s RESTful API helps marketers create, update and delete customers from their database easily. It also enables users to add third-party integrations, such as Segment, Hull, mParticle, RudderStack, and more. With Customer.io, businesses can easily divide their audience into different segments and target a particular group of people as per their designed marketing strategy. Apart from the group, users can even separate an individual from the group and easily monitor their event-wise logs, attribution data, messages received by them, and more. The transactional API facility offered by the platform enables marketers to customize transactional messages in their own way. Customer.io can be used to send multichannel newsletters within customers’ timezones. Users can also monitor their message leaderboard, conduct active A/B tests, streamline metrics delivery, and segment memberships, all from a single dashboard. Apart from that, marketers also get to compare campaigns, newsletters, and other metrics with the help of detailed analytical reports offered by the same.

Smartarget enables users to add different apps to their websites and increase customer engagement and sales without any coding. The software works with various content management platforms such as Cloudfare, Shopify, WordPress, GoDaddy, Wix, Weebly, etc. Users can allow their customers to contact them quickly via WhatsApp, phone, email and others through the communication feature of the software. Smartarget provides its users with a simple interface that requires no programming language knowledge and it doesn’t matter which CMS one is using. The software has different apps that enable its users to communicate various kinds of special offers and deals to customers. With Smartarget, users don’t need to worry about stuff like code maintenance or updating plugins as the software requires no code maintenance or plugin updates, thus saving time. The integration process of the application is quite simple and helps users to enhance their business productivity. Moreover, users are not required to pay any additional server costs with Smartarget.

Segment is a customer data analytics and management solution that helps you understands customer data from multiple sources. The application integrates with hundreds of other apps and collects data from these applications to a single platform. It also retrieves data from your websites and devices, such as mobile phones, tablets, browsers, smart watches, iBeacons, and televisions. Segment is designed explicitly for B2B service providers who need a powerful and easy-to-use analytics tool to understand better and manage their data. Segment makes it easy to capture data from each touchpoint and send it to each tool without having to learn, test, or implement a new API each time. This solution helps your organization easily integrate and manage scanning tools without having to open, close, or exit the system. As data analytics becomes a simpler process, Segment reduces the need for marketers to trust high-tech specialists to help them because they can now administer analytics tools.

Quickly create engaging workspaces that customers love, manage the entire sale more effectively in a single place and win more deals. Drag & drop and quickly create beautiful and simplified mini-sites tailored to buyer’s needs. Help internal champion sell solution internally and deliver a world-class differentiated experience that wins quotas.

SmartKarrot is an intelligent growth platform designed to facilitate customer success and account management teams. The platform is specifically designed to help businesses expand their customer base, increase revenue, and improve overall customer satisfaction. With a strong focus on expansion, SmartKarrot provides a wide range of tools and features that allow businesses to analyze customer data, identify key trends, and develop targeted strategies to drive growth. One of the key benefits of SmartKarrot is its ability to provide real-time insights into customer behavior and preferences. This allows businesses to quickly identify areas where they can improve their products or services, and develop targeted campaigns to drive customer engagement and loyalty. In addition, the platform provides a range of automation tools that streamline workflows and reduce manual processes, enabling teams to focus on more strategic initiatives.