LiveChat |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Comm100 life chat software is a digital customer engagement solution that helps brands organize their unique combination of a bot, human agent, and self-serve interactions. It is the ultimate solution from sales to frontline marketing service and support that allows businesses to amplify their customer expectations via personalized and efficient engagements through email, SMS, social media, and live chat with a single AI-powered chatbox. Comm 100 live chat solution is all-in-one software to convert website visitors to customers, amplify sales, and improve customer satisfaction. It empowers personalized and genuine customer engagement which websites need the most. Through a website and mobile app, agents can engage more efficiently by opting for powerful tools that include audio, video chat, auto-translation routing, and co-browsing. Users can automate the mundane tasks, such as FAQs, meeting scheduling, and gathering contact information, so their agents and clients can focus on more essential tasks with Comm100. Users additionally get Agent Assist which is a tool that checks in on your interactions, comprehends what visitors are asking, and recommends responses from your knowledge base. Read more | SignalZen is a website live chat solution that allows you to engage and communicate with your website visitors directly from Slack. You can start accepting online chat sessions from your clients by creating an account at SignalZen and installing a little piece of HTML code into your website's code. Out of the box, we also offer WordPress, Joomla, Drupal, and Zapier integrations. This Slack App allows you to communicate with visitors to your website in real time. There are two types of integrations available. Still, communicate with your website visitors by responding to threads on the appropriate channel. Chat by joining separate channels for each chat session if it's too noisy. You will be able to connect to Slack after creating an account on our webpage by completing a simple wizard sequence. You'll be able to use a lot of Slack features with this configuration. Notifications of new chat sessions. Using threads or specific channels to communicate. Slack interaction (buttons, modals) is quite useful for speed. Slack users are automatically created at SignalZen, complete with an avatar and email address. Auto-reminders for talks that need to be attended to. Close or open chats to audit them. Your talks will follow pre-defined paths across different Slack Channels. Redirecting and cloning ad hoc chat conversations. Within conversations, conduct a search. View of all visitor information. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 2 Highly Rated # 10 Most Popular |
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| Total Features |
8 Features
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7 Features
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| Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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| User Rating |
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| User Sentiments |
Ease of Use, Excellent Customer Support, Comprehensive Reporting, Feature Rich Limited Customization Options, Mobile App Issues, Occasional Bugs, Limited Weekend Support |
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| Review Summary |
Overall, Comm100 Live Chat receives positive feedback from users. It is praised for its user-friendly interface, ease of setup, and robust features. Customers appreciate the live chat functionality, customizable chatbots, and comprehensive reporting tools. However, some users have reported occasional technical glitches and limited integration options. Additionally, concerns have been raised regarding the pricing structure and the lack of advanced features such as co-browsing and screen sharing. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Team (Live Chat) $29.00 $29.00 per user / month Business (Live Chat) $49.00 $49.00 per user / month Enterprise (Live Chat) Custom Team (Omnichannel) $59.00 $59.00 per user / month Business (Omnichannel) $89.00 $89.00 per user / month Enterprise (Omnichannel) Custom Business (Bot) Custom Enterprise (Bot) Custom Agent Assist Custom |
Starter $25.00 $25.00 per month Basic $45.00 $45.00 per month Pro $95.00 $95.00 per month Business $195.00 $195.00 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots | Not Available |
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| Videos |
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| Company Details | Located in: Vancouver, Canada | Located in: Lithuania Founded in: 2019 |
| Contact Details |
+1 877-305-0464 |
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