SignalZen

About SignalZen

SignalZen is a website live chat solution that allows you to engage and communicate with your website visitors directly from Slack. You can start accepting online chat sessions from your clients by creating an account at SignalZen and installing a little piece of HTML code into your website's code. Out of the box, we also offer WordPress, Joomla, Drupal, and Zapier integrations. This Slack App allows you to communicate with visitors to your website in real time. There are two types of integrations available. Still, communicate with your website visitors by responding to threads on the appropriate channel. Chat by joining separate channels for each chat session if it's too noisy. You will be able to connect to Slack after creating an account on our webpage by completing a simple wizard sequence. You'll be able to use a lot of Slack features with this configuration. Notifications of new chat sessions. Using threads or specific channels to communicate. Slack interaction (buttons, modals) is quite useful for speed. Slack users are automatically created at SignalZen, complete with an avatar and email address. Auto-reminders for talks that need to be attended to. Close or open chats to audit them. Your talks will follow pre-defined paths across different Slack Channels. Redirecting and cloning ad hoc chat conversations. Within conversations, conduct a search. View of all visitor information.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $25.00.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%
Reviews

60%
Momentum

63%
Popularity

65%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

SignalZen Features

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Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Persistent Chat

Creating a subject-based group conversation that persists over time

Call Me Option

Allows your visitors to speak to your agents directly over the phone

SignalZen Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Starter $25.00 $25.00 per month

Features

Up to 200 conversations per month

All the Plans includes these Features

Unlimited support
Unlimited bandwidth
Unlimited domains
Slack Integration
No ads
Mobile friendly
GDPR support
Files transfer
Screenshot capturing
Auto invitations
Emojis
Statistics
Participant status
Custom colors
Custom text / translations
Live monitoring
Customized visitor data
Offline notifications
Security
API

Basic $45.00 $45.00 per month

Features

Up to 1000 conversations per month
Includes features of All Plan

Pro $95.00 $95.00 per month

Features

Up to 3000 conversations per month
Includes features of All Plan

Business $195.00 $195.00 per month

Features

Up to 5000 conversations per month
Includes features of All Plan

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Disclaimer: The pricing details were last updated on 10/10/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about SignalZen Pricing