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About Syncro

With an all-in-one RMM, PSA, and Remote Access platform, they can start, run, and expand their MSP business. Reduce operational overhead and save time addressing their clients' demands so they can focus on closing new sales and providing top-tier solutions. Syncro provides them with an all-in-one solution for their clients, including unlimited PC and Mac agents (no per-device fees), contract administration with integrated billing, policy inheritance, built-in remote access, and interfaces with top-tier partners. Invoicing, credit card payments, help desk, customer management, automation, scripting, remote access, email marketing, and other managed IT services are all included in this RMM and PSA platform.Syncro is adaptable to their business's demands and operations, allowing them to run a more effective and lucrative operation every day. Syncro is constantly adding new features based on community feedback, ensuring that they always have the functionality they need in one place.

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Screenshots & Videos

Syncro Live
Larry Desktop
Patch Management Policy
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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    73%
  • Momentum
    67%
  • Popularity
    87%

Platforms Supported

  • Not available

Organization Types Supported

  • Not available

API Support

Modes of Support

  • Not available
Syncro Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Syncro $129.00 $139.00 per user / month

Features

  • Fully integrated RMM and PSA
  • Unlimited RMM agents for Windows and Mac devices
  • Free Splashtop license for one-click remote sessions
  • Built-in help desk ticketing system
  • Powerful scripting engine
  • Community script library
  • Client invoicing and billing with automated reconciliation
  • Customer relationship management
  • Contract and SLA management
  • 50+ integrations (Pax8, ITGlue, Domotz, and more)
  • Payment processing (via Worldpay, Stripe, Authorize.net, etc)
  • Robust Windows OS patch management
  • 3rd-party application patch management
  • Quoting module (estimates)
  • Brandable customer portal and documentation
  • Brandable system tray icon
  • Process and service monitoring
  • File system browser and event log viewer
  • Remote CMD and PowerShell access
  • Automated remediation for RMM alerts
  • Accounting integrations (Quickbooks Online, Quickbooks Desktop, Xero)
  • Asset and inventory management
  • Phone, chat, and ticket support
  • Access to Syncro community forums

Screenshots of Vendor Pricing Page

Pricing screenshot
Pricing screenshot
Disclaimer: The pricing details were last updated on 10/02/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Syncro Pricing

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Syncro Reviews

User Rating

4.6/5 (Based on 319 Ratings)

Rating Distribution

  • Excellent

    70.8%
  • Very Good

    24.1%
  • Average

    3.4%
  • Poor

    0.9%
  • Terrible

    0.6%

User Sentiments

Affordable Pricing, Ease of Use, Extensive Integrations, Powerful Scripting

Slow Support Response, Outdated User Interface, Limited Reporting Functionality, Mobile App Issues

Do You Use Syncro?

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Review Summary

User reviews of Syncro highlight its affordability and comprehensive feature set, particularly for smaller MSPs. They appreciate the integration of RMM and PSA tools, allowing for streamlined operations and centralized management. While users praise its ease of use and intuitive interface, some note the need for improvements in areas like reporting, mobile app functionality, and customer support responsiveness. While some features are still developing, the overall sentiment is positive, with Syncro offering a strong value proposition for MSPs seeking an all-in-one solution.

Pros

  • Synchro offers a wide range of tools at a lower cost, including ticketing, remote access, patch management, and more.
  • Synchro provides a unified platform for MSP operations, managing all aspects of the business within one program.
  • Synchro offers a simple and intuitive GUI, making it easy to learn and use, especially for smaller MSPs.

Cons

  • Some tools and features can be difficult to understand and require extensive prerequisite settings.
  • Limited customization options for reporting and inventory management.
  • The mobile app could use improvements, as it can be unreliable and prone to issues.

Syncro Reviews

AI-Generated from the text of User Reviews

Videos on Syncro

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Syncro: Helping y...

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Best All-in-One R...

Syncro Screenshots

Syncro Live

Syncro Live

 Larry Desktop

Larry Desktop

 Patch Management Policy

Patch Management ...

 Overview

Overview

 Contact Details

Contact Details

Syncro FAQs

What are the top alternatives for Syncro?

Here`s a list of the best alternatives for Syncro:

Syncro Contact

Vendor Details

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Contact Details

Not available

https://syncromsp.com/

Social Media Handles

Syncro Integrations

TeamViewer
TeamViewer Remote Access Software
Quickbooks
Quickbooks Accounting Software
Xero
Xero Accounting Software

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at feedback@saasworthy.com

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