Datto RMM

About Datto RMM

Datto Remote Monitoring and Management (RMM) is a fully secure, cloud technology-based online platform that enables remote securing, managing, monitoring, and supporting of endpoints by MSPs in an attempt to lower the costs and elevate the efficiency of service delivery. It increases the efficiency of your service delivery by leveraging RMM automation and elevates your business’s growth by 100% cloud protection. Datto RMM effectively reduces your cost and increases your efficiency by centralized management of your client's endpoint. The powerful features of the software ensure scalability, affordability, and usability. It acts on risk reduction and management of crypt ransomware and provides valuable reports and insights to the clients. It regularly introduces new features and additions to enhance the client’s IT delivery service. Clients can remotely monitor and manage their complete customer base that leads to operational overhead cost reduction and tech team empowerment. The software offers an exponential increase in client security and a free demo before purchase.

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Pricing

Free Trial Not Available
Offers Custom plan.
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

60%
Reviews

74%
Momentum

63%
Popularity

67%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

24/7 (Live rep), Online

Datto RMM Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Datto RMM Custom

Features

Flexible, Automated Patch Management
Monitoring, Automation and Scripting
Rapid Remote Support
Deliver Patching to any Environment
Support Complex Networks
Deliver on Security and Reliability
Power of Scripting
Real-Time Monitoring
Multitasking Support has Never Been Easier
Next Level Automation with PSA
Flexible Reports and Dashboards
Open Rest API

Disclaimer: The pricing details were last updated on 15/02/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Datto RMM Reviews

User Rating

4.7/5 (Based on 653 Ratings)

Rating Distribution

Excellent
74.9%
Very Good
20.1%
Average
3.2%
Poor
0.9%
Terrible
0.9%

User Sentiments

Comprehensive Remote Management, Extensive Integrations, Easy to Use Interface, Powerful Automation

Outdated Legacy UI, Occasional Software Glitches, Slow Web Remote Access, Limited Custom Monitoring

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Review Summary

Dotto RMM is praised for its comprehensive toolset for managing endpoints, including remote access, scheduled jobs, and software installation. Users appreciate the easy integration with other Datto products and the ability to centralize device management. However, the new UI is a recurring point of contention, with users finding it clunky and lacking features compared to the legacy UI. Some users also experience intermittent connection issues and slower performance. Despite these drawbacks, Datto RMM is seen as a solid, comprehensive RMM solution that can enhance efficiency and provide a unified platform for various IT tasks.

Pros

Dathto RMM provides centralized management of multiple endpoints, simplifying device administration.
The platform offers a wide range of builtin tools and automation for tasks such as scheduling jobs and remote access.
Dathto integrates with other Dathto products and PSA tools, creating a streamlined workflow for MSPs.

Cons

The new UI, while modern, can be clunky and lacks features found in the legacy UI, requiring users to switch between interfaces.
Some users report intermittent connection issues and slow remote access speeds.

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Does Datto RMM provide API?

No, Datto RMM does not provide API.

Datto RMM Contact

Vendor Details

Norwalk, Connecticut

Contact Details

+1.833.832.4780

https://www.datto.com/products/rmm

Social Media Handles

Not available

Datto RMM Integrations

Addigy Mobile Device Management (MDM) Software

Xero Accounting Software

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Datto RMM

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