Gorelo

About Gorelo

Gorelo, as a software, aids in the simplification of IT processes and encourages the team to work more effectively. The software offers contemporary ticketing with customised ticket displays, motion detection, mentions, and other features ensures that IT processes run smoothly. It also collaborates with coworkers and monitors the staff operations through status updates. This allows for simple functioning with minimal effort. This programme contains everything needed for IT operations, from asset and device administration to contractual agreements and invoices. For auditing purposes, users must first create tickets. The ticket is subsequently added to the ticket list, which includes all of the pertinent information such as server difficulties, technological environment, resolution requests, duration, work progress, and so on. Users can also establish a contract and record the essential contract information in the software. They can also develop an asset and list all of their assets on a single platform. In addition, enter all necessary information into the software for ease of reference.

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Pricing

Free Trial Not Available
Starts at $129.0.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%
Reviews

60%
Momentum

63%
Popularity

72%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

Gorelo Features

Show Feature Explanation

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Remote Monitoring and Management Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%

Remote Scripting

Helps to execute scripts or commands on remote devices to perform tasks, configurations, or troubleshooting.

Mobile Device Management (MDM)

Integration with mobile device management platforms for monitoring and managing smartphones and tablets.

Device Discovery

Automatic detection and inventory of devices on the network, creating a centralized view of the IT environment.

Security Management

Helps in managing antivirus, anti-malware management, firewall monitoring, intrusion detection, and enforcement of security policies.

Remote Management

Remote access and control of servers, workstations, and endpoints for troubleshooting, software deployment, and configuration management.

Patch Management

Automates the process of detection, download, and deployment of software updates and security patches across multiple devices.

Remote Monitoring

Helps in real-time monitoring of system performance metrics, network health, and software or application performance.

Workflow Automation

Automatically execute mundane and repetitive processes or workflow so that employees can focus on productive work

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Alerts (Notifications)

Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage.

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Compliance Tracking

Helps in tracking and monitoring and auditing all the regulatory compliance requirements

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Access Control

Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role

Multi-tenant Architecture

Support for managing multiple customer environments from a single dashboard, often used by managed service providers (MSPs).

Single Sign-On (SSO)

Permits one set of login credentials to access multiple applications

Gorelo Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Gorelo $129.00 $129.00 per user / month

4 MSPs Remaining

*3 - user minumum

Features

Tickets
@mentions
Checklists
Approvals
Contracts
Assets
Scripts
Patching
Uptime
Alerts
Documents
Forms
Deep Search
Portal
Mobile App

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Disclaimer: The pricing details were last updated on 15/03/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Gorelo Pricing