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About Sygma Connect

Sygma Connect is an all-in-one remote-control solution for Windows, Linux, and Mac OSX, powered by innovative Italian technology. Designed for remote teams and businesses of all sizes, Sygma Connect makes remote assistance simple, efficient, and cost-effective. With robust features, it allows users to record all remote sessions, which can be accessed via the web, filtered, and exported to CSV files for easy tracking and management. The platform also simplifies password management, enabling multiple passwords per host and handling accounts in just minutes. Whether managing a small team or a large enterprise, Sygma Connect offers the tools required for seamless remote support. Its intuitive design and advanced functionality make it an excellent investment for businesses looking to optimize remote assistance and improve team efficiency. With Sygma Connect, users can deliver professional support with ease, saving time and effort along the way..

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    63%

Platforms Supported

  • Browser Based (Cloud)
  • Desktop App (Windows, Mac)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

Sygma Connect Features

Remote Access Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%

Unique Features

Session Transfer

Facilitates sending and receiving both attended as well as unattended support sessions

Diagnostic Tools

Helps to conduct performance testing and network configuration to identify issues on a computer.

Standard Features

Session Recording

Enables one to record remote access, support sessions, and meetings

Remote Control

Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

File Transfer

Allows sending and receiving files

Feedback Collection

Helps in collecting feedback from users to assess the support

Screen Sharing

Enables remote participants to see your desktop that allows better collaboration

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Access Control

Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role
Sygma Connect Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

Basic Free

Features

  • Remote access and control of devices
  • Boot mode as service
  • Users: 1
  • Channels: 1
  • Simultaneous connections: 1
  • Centralized management platform
  • Registered devices: upto 100
  • Device policy management
  • File transfer
  • Report Audit
  • MSI Installer
  • Advertising
  • Maximum session duration: 120 min/per day

Pro Others

€5 per Month

Features

  • Includes features of Basic plan, plus
  • Users: Up to 10
  • Channels: Up to 10 (1 channel included)
  • Simultaneous connections: Unlimited
  • PAM (Privilege Access Management)
  • Phone support
  • Maximum session duration: Unlimited
  • Upgrade Channels
  • Additional channels: €5 per month

Business Others

€15.80 per Month

Features

  • Includes features of Pro plan, plus
  • Users: Up to 50
  • Channels: Up to 50 (2 channels included)
  • Registered devices: Up to 400
  • Video recording of the sessions: 90 days
  • Additional channels: €7.90 per month

Enterprise Others

€41.70 per Month

Features

  • Includes features of Business plan, plus
  • Users: Over 50
  • Channels: Over 50 (3 channels included)
  • Registered devices: Up to 600
  • RMM - Remote Monitoring & Management: Up to 600 devices
  • Alert Monitoring
  • Upgrade RMM devices
  • Additional channels: €13.90 per month
  • 100 RMM devices: €3.27 per month

Smartworking Others

€41.70 per Month

Features

  • Includes features of Pro plan, plus
  • Users: Over 50
  • Channels: 1: 1 ratio (1 channel: 1 console)
  • Simultaneous connections: 1: 1 ratio (1 channel: 1 console)
  • Registered devices: 1 device per user

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 03/07/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Sygma Connect Pricing

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Sygma Connect FAQs

What is Sygma Connect used for?

Sygma Connect is Remote Access Software. Sygma Connect offers the following functionalities:

  • Session Transfer
  • Session Recording
  • Remote Control
  • File Transfer
  • Feedback Collection
  • Diagnostic Tools
  • Screen Sharing
  • Live Chat
  • Access Control

Learn more about Sygma Connect features.

What are the top alternatives for Sygma Connect?

Here`s a list of the best alternatives for Sygma Connect:

Does Sygma Connect provide API?

No, Sygma Connect does not provide API.

Sygma Connect Contact

Vendor Details

Milano, Italy

Contact Details

+39 02 55 23 08 93

https://www.sygmaconnect.com/

Social Media Handles

Not available

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