84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Customer Helpdesk Platform
Little SaaS Communication is an all-in-one team collaborative platform designed to streamline processes and unify data for quick resolution of conference-related tasks. This platform makes it easier than ever for teams to work together efficiently, ensuring everyone remains on the same page. By integrating various communication channels into one interface, it reduces the need for switching between multiple apps, saving time and reducing errors. With its intuitive design, Communication supports seamless file sharing, real-time messaging, and video conferencing, making remote collaboration feel as effective as in-person meetings. Teams can quickly assign tasks, track progress, and share updates, ensuring nothing falls through the cracks. Built with the user in mind, the platform is easy to navigate, even for those who aren’t tech-savvy. This makes it ideal for businesses of all sizes looking to enhance productivity and foster better teamwork. By resolving conference issues swiftly, Communication allows teams to focus on what truly matters—creating content and growing their brand. Experience a new level of efficiency and collaboration with Communication, supportive partner in achieving seamless team interactions.
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Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Unique Features
Multi-brand Help desk
Allows to manage multiple support portals on a single platform by offering product differentiation and branding featuresAI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Multi-language Support
Available in multiple languages to support global customersStandard Features
Incident Management
Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in futureMulti-Channel Communication
Helps in receiving queries and offering help through multiple channelsMacros (Templated Responses)
It helps to store, create, and send pre-written responses to maintain the flow of the conversation.Document Storage
Helps in storing the documents electronically and in a systematic wayCustomizable Branding
This feature enables the customization of brand marketing to meet specific requirements and preferences.Ticket Management
Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolvedKnown Issue Management
Helps to tackle and to manage familiar issues or routine challengesKnowledge Base
Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.Contract (SLA Management)
Helps to manage, automating and organizing important aspects concerning a service-level agreementCommunity Forums
Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the companyAutomated Routing
It helps in automatically directing queries and data to the appropriate agent.Alerts (Escalation)
Helps to route critical tickets to the boss or in-house experts and alerting against them when such comeSelf Service Portal
Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functionsLive Chat
Allows you to instantly communicate with your customers and/or exchange chat messages onlineConcurrent Calling
Allows to place more calls simultaneously without reducing call quality.Social Media Integration
Enables integrating the software with social media for better reach and coverageSurveys & Feedback
Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedbackFree Trial
Not available
Startup Free
3 users
1 mailbox
For growing startups
Features
Note :
Growth $30.00 $30.00 per month
For small business
3 users
3 mailboxes
Features
Note :
Business $90.00 $90.00 per month
For large companies
10 users
10 mailboxes
Features
Note :
Custom Custom
Communication supports team of all sizes, and hence allows you to easily customize your entire workspace.
Features
Note :
Screenshots of Vendor Pricing Page
Learn more about Little SaaS Communication Pricing
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Introduction to C...
Communication Hel...
Live Chat Softwar...
What is Little SaaS Communication used for?
Little SaaS Communication is Help Desk Software. Little SaaS Communication offers the following functionalities:
Learn more about Little SaaS Communication features.
What are the top alternatives for Little SaaS Communication?
Here`s a list of the best alternatives for Little SaaS Communication:
Does Little SaaS Communication provide API?
No, Little SaaS Communication does not provide API.
Vendor Details
Newark, Delaware - 19702 Founded : 2018Social Media Handles
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