About Chatisto

Chatisto is a customer support tool that combines AI chat with human support. It helps handle basic customer questions automatically while letting your team focus on complex issues. What it Actually Does: • Adds a chat widget to your website • Answers common customer questions using AI • Routes complex questions to your support team • Lets you import existing FAQs to train the AI • Shows basic metrics like response times and customer satisfaction Technical Setup: - One line of JavaScript to add the widget - Web-based dashboard for settings - Integrates with help center content - API available on paid plans Best For: - Companies with repetitive customer questions - Teams wanting to automate basic support - Businesses needing 24/7 basic coverage Limitations: - AI won't handle complex support issues - Need human agents for detailed problems - Basic analytics on lower tiers

Screenshots & Videos

Pricing

Free Trial Available
Starts at $29.0. Offers Free-forever and Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

68%
Reviews

60%
Momentum

60%
Popularity

60%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

Medium Business
Small Business
Freelancers
Individuals

API Support

Available

Modes of Support

Business Hours, Online

Chatisto Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

68%

Persistent Chat

Creating a subject-based group conversation that persists over time

Knowledge Database

Lets you have an access to all your past chat history and documents

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Chatisto Pricing

Free Trial

Available

Credit Card Required to Get Started

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Free Free

Features

500 AI responses per month
Basic chat widget
Community support

Starter $29.00 $29.00 per month

Ideal for startups ready to scale their support

Features

3,000 AI responses per month
Powerful analytics
24/7 AI-powered support
Website chat integration

Pro $90.00 $90.00 per month

Perfect for growing teams maximizing efficiency

Features

Includes features of Starter plan, plus
30,000 AI responses per month
Email & chat support
Custom integrations & API access

Enterprise Custom

For organizations seeking maximum impact

Features

Unlimited AI responses
Enterprise analytics suite
Dedicated success manager
Custom AI model training
Advanced security & compliance

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Disclaimer: The pricing details were last updated on 24/02/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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