Caffeinatedcx

About Caffeinatedcx

Caffeinated CX is the tool that helps every customer support team increase their efficiency, without breaking a sweat. This AI-powered autofill technology equips teams with the means to quickly tackle support tickets in 10 times less time. This way, organizations can spend more resources focusing on improving other aspects of customer service. At Caffeinated CX, its understand that flexibility is essential when it comes to customer service. That’s why integrate with all major support softwares and consistently add more! This users have access to an ever-growing array of support tools and software, so they don’t have to worry about being left behind by out-dated technology. Experience the stress-free future of customer service with Caffeinated CX.

Pricing

Free Trial Not Available
Starts at $29.00.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

Caffeinatedcx Features

Show Feature Explanation

Seamless Integration

Allows the user to Integrate new module into their existing pipeline

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Team Management

Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time.

Onboarding

Helps to integrate newly recruited employees into the organization through an automated process

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Caffeinatedcx Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Caffeinatedcx $29.00 $29.00 per month

Features

Support Agents - Price includes all agents
Price per additional AI Ticket - $0.15 USD
Channels Supported - Email, Chat, Facebook & Instagram messages
Help Desk Native Integration - Zendesk, Intercom, Freshdesk, Service Cloud, Etc
Native integrations
Content Tone Training
99% Accuracy, Improves Overtime
14 Days Free Trial
Custom CRM Integrations
Knowledge center integration
Historical Tickets Data
Brand Voice
One-Click "Reply & Close Ticket"
Custom Automatic Answering Rules

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Disclaimer: The pricing details were last updated on 05/06/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Caffeinatedcx Pricing