Smile.io Alternatives: Top 10 Customer Advocacy Software in 2025

Braze is a customer platform designed for today's mobile world. The customer-relationship-management platform help leading brands to create the insights of customers who transmit and process historical, current and predictive data in an interactive feedback loop. This means that relevant information about relevant messaging features can be processed immediately via mobile and web devices. It is a marketing analysis and application automation software for mobile applications that focus on campaign management, promoting your business. Compatible with Android, Windows, iOS, and Unity, the company is equipped with a team dedicated to Braze Academy, a resource for automating integration, deployment, and marketing. The product is a platform that allows brands to humanize their relationships with their customers through technology. This leads to better experiences and improves customer loyalty, life expectancy and return on investment. The CRM software provides easy-to-use tools for loading and retrieving data from the platform. Detailed information about the level of events available in the currents program is also beneficial for entering your analytics system. The platform has standard reports and can pull another custom to meet your needs. This shows that Braze is indeed customer oriented. The Customer Relationship Management software is designed for today's on-demand customers who are always connected. Replacing decades of old databases and poorly integrated internal and external tools with live client views, offering a grand customer path development, optimized campaign, and more. Its amazing features include prolific customers including Urban Outfitters and Shutterfly; compatibility with the SDK configuration; analysis and market strategy and Amazon Kindle.

Incentivit is a referral marketing tool that empowers businesses to share their stories and boost word-of-mouth marketing efforts. Both online and offline businesses can choose to efficiently manage their referrals and rewards either automatically or manually. To make management easier, the tool includes all leading features that businesses require to successfully launch and run a referral marketing program. Incentivit is also known for its excellent support where customers can choose to connect via email, phone, and online chat. And easy and simple configuration tool helps businesses to personalize parameters such as rewards, images, texts, email templates, and much more. Users can easily automate referral tracking and email notifications related to enrollment, rewards and reminders. The tool is completely norms compliant and integrates all associated mechanisms such as collecting emails according to the CAN-SPAM Act’s requirements. Other features include mobile compatibility, detailed analytics, ambassador profiles, personal links, and more.

TrafficManager is a performance and marketing management software for all types of desktop and mobile advertising agencies. Users can build their network for online marketing with the software’s Cloud AD serving feature. The software offers complete solutions for all types of Media buyers, advertisers, and other media-related agencies or networks. It features a simple and user-friendly setup for its users to get themselves connected with it. The software also comes with an active Affiliate Manager dashboard which enables users to monitor their team activities. One can even track and optimize campaigns by easily split testing the offers and landing pages. It also has an affiliate exclusion filter, with which one can blacklist some affiliates from specific advertisements or campaigns. The best feature of TrafficManager is it protects against fraud with its real-time fraud scoring feature. The software also promises to provide the best customer support and is available 7 days a week.

Ampsy is a hyperlocal social media marketing and geofencing platform, helping out brands to engage with their audience in the best way possible. Top-graded engagement tools and hyperlocal analytics offered by the software eliminate unnecessary guessing games making the business process quite seamless. While using Ampsy, it gets a lot easy to engage with valuable customers by enhancing the quality of online conversations with them. It also helps with tracking down dynamic emotional and social activities shared by individual customers from time to time. Lastly, gathered data insights help with trends and other relevant activities. That need immediate focus. Companies like RedBull, Huston, at&t, Jimmy Kimmel Live and more depend on Ampsy with their concerts and sporting events altogether. Apart from hyperlocal social listing, Ampsy can also be used to streamline experience analytics, audience activations and influencer discovery. Data collected by the platform is absolutely secure and never shared with third-party organisations.

Chirpify is a fully-featured Customer Loyalty Management Software designed to serve SMEs, Startups. Create a new, or extend an existing, loyalty program to listen, respond, and reward for engagement, not just spend. Instantly respond with copy, content, and rewards over Twitter, Instagram, Facebook, and email from your brand’s handle. A better way to do sampling more qualified earned media and increased engagement in exchange for your product. Listen for activities and leverage CRM data to surprise and delight consumers with items and experiences.

Ambassador’s referral platform is built to help overcome the unique challenges facing your organization. Get more referrals, while keeping visitors on your site. Create a seamless, native, and most importantly, organic sharing experience right on your website. Bring your program to market quickly by leveraging smart segmentation, automating reward payouts, and utilizing our out-of-the-box eCommerce, CRM, and billing integrations. Keep your brand at the forefront of every interaction with complete white-labeling for a seamless referral program experience.

Cheetah Loyalty is a customer loyalty solution that helps businesses to reward customer behaviours and build lasting relationships with them. The solution comes with excellent POS and eCommerce integrations that ensures customers’ profiles are updated with redemption and purchase activities as they occur. It also provides a flexible points program that helps users to analyse their customer behaviours and rewards them accordingly. With Cheetah Loyalty’s reward management capabilities users can recognise their loyal customers and offer them digital and physical goods, gift cards, etc. Businesses can define, target and manage their personlised offers at the register, online or when customers are near their store. With this solution, businesses can conduct voice-of-customer polls to take customers’ opinions and suggestions and transform their products and services according to their needs. Ultimately, Cheetah Loyalty also enables customers to become vocal advocates of users’ brands and provides them with rewards for referrals and promotions.

Influitive is a customer-advocacy software assisting in customer marketing that is developed specifically for B2B marketers. It makes it very simple for anybody to launch a company advocacy campaign that makes it ideal for both big and small businesses. Influitive can help B2B marketers capture customer enthusiasm and use it to improve marketing and sales efforts. It enables businesses to develop meaningful consumer connections, encouraging loyalty, trust, and collaboration in the quest for innovation. This software simplifies interaction and reporting by providing detailed onboarding and assistance. The content may be distributed via a variety of social media platforms, as well as by email in Influitive. Influitive is the greatest customer advocacy software, and it greatly helps you in developing your business by focusing on your customers. Their advocacy platform and a team of specialists assist the world's most successful firms in igniting, and any business should utilize it to expand via their most valuable asset, the customer. They offer a free trial version, very interactive customer assistance, and a wide range of premium plan options to opt from.

FirstPromoter is an all-in-one platform that enables SaaS companies to track, manage and optimize any type of recommendation-based marketing plan. It helps in launching referral and affiliate programs in minutes along with managing sales and the engagement rate of the audience. The platform assists you in launching your own referral and membership program, where you can complete all tasks in one minute. The company automatically tracks recurring and one-time charges, updates, cancellations and refunds, and adjusts commissions for any billing events, saving companies a lot of time. Through the customizable design of First Promoters, customers can have a beautiful "portal" where they can check their statistics, view their rewards and share referral links. You can also customize the company logo, background, borders, buttons, and text colors. The platform has a simple tracking system through which customers can easily track sales, as well as check discount ports and personalized referral emails or links. In case companies are looking for special benefits, they can log in via ID to contact the first promoters and check their value-added services.

TrueSaaS Software is a SaaS referral program to generate qualified leads to grow your business. Create a SaaS referral program and send custom email invites to your customers asking for referrals. Monitor the performance via Dashboard. Marketing and Sales Teams, Small, Medium and Large companies make use of the software.

Mention Me is a referral marketing solution that aims to help medium to large businesses acquire new customers through refer-a-friend programs. Furthermore, there is a feature that is unique to the referral marketing platform. This feature is called “Name Sharing.” In this feature, a customer or a buyer of a particular product online shares a marketing offer, using his or her name, with a friend. This feature of Mention Me is also known as word-of-mouth marketing, which helps users acquire new customers and nurture loyal customers through capturing real-world conversations.

Omnistar affiliate marketing software comes with social share widgets to helps users give a boost to their business promotion. The software provides room for smart business rewards like coupons, commissions, gift cards, discounts etc. Auto signup feature is available too for helping customers to become affiliates and do brand advocacy. Personalizable “Thank You” pages (contest and referral programs are run here) can facilitate recruiting more affiliates/brand advocates. Omnistar enjoys the support of many popular platforms. It features email templates, click targeting capabilities in real time and robust analytics to reach quality decisions.

Wooly is a cloud-based marketing management tool that enables businesses to communicate with customers on social media platforms like Facebook, Instagram, and Twitter to raise brand awareness. It enables you to form partnerships with your most dependable clients to raise awareness and increase sales. Wooly allows you to launch advocacy campaigns, generate captivating content, write reviews, and more to encourage your consumers to express their brand affinity. You may learn who all these people are and what they're saying about your business, allowing you to start creating stronger relationships and achieving tangible outcomes. It enables you to do more with your affiliated athletes, influencers, and sports marketing partners, from established stars to up-and-comers. You can easily empower super-users and customers to become brand advocates and influencers. Ambassadors are far more effective at driving traffic and purchases than ads and search engines because they adore your brand. Ambassador marketing is a far more cost-effective method than traditional digital advertising, with a higher return on investment.

Repshift makes customer advocacy a team sport empowering people, automating workflows, and taking sales performance to the next level. They want real conversations with professionals who were once in their shoes, contemplating the same buying decisions. By working with Salesforce and other leading CRMs, they are able to offer a comprehensive customer advocacy solution. Use the power of your customer advocates to increase lead conversion rates, and reduce the average length of time it currently takes to close deals.

Referral Rocket is the ultimate referral marketing software that will launch its brand into a whole new orbit of success! With this user-friendly platform, tapping into the power of customer advocacy has never been easier. Within minutes, they can have this widget up and running on their website, engaging customers and accelerating their growth. These customized solutions are tailored to their specific needs, ensuring rapid expansion and enhanced outreach. Use this refer-a-friend program to reward their customers for bringing in new referrals, or enlist the help of affiliates who earn a commission for each sale they help make. Talk about a win-win situation! They also have a double-sided referral program for e-commerce stores, giving their customers even more reason to spread the word about their amazing products or services. And as they reach specific milestones by referring more and more friends, they'll earn even more rewards!

Perkville is an all-in-one referral and reward management solution for brands, associated with multiple business sectors. Users can leverage the portal to generate custom reward services for their clients, which will also bring out the uniqueness of their business. They can set multiple earning rules like referring friends, taking classes or posting on social media sites to get the process rolling. Moreover, Perkville with its intuitive point redemption facility lets brands offer rewards, specific to their business, generate single-use and multi-use coupon codes and add in rewards from other companies as well. A flexible location-based hierarchy system deployed by the software lets businesses organize location-specific management and reporting tasks. Admins can even specify fixed locations eligible for certain kinds of reward programs and promotions. Rewards subjected to attacks by cybercriminals or hackers are offered enhanced protection. An integrated IP restriction feature stops managers and admins from accessing the software offsite.

RevTrax Offer Management Platform (OMP) empowers brands to deliver offers across channels, track the performance and connect insights to decisions that save you money and drive more value from your marketing efforts. Ensure that only targeted consumers can access their offers. The RevTrax security suite enables control at the individual, device, and flow level to ensure that your offers are treated like currency. Gain actionable insights about the customer journey across digital channels. All offer-data connects to conversions online, in-store or to phone.

Capillary Loyalty Plus platform helps brands to retain their best customers by rewarding them with highly contextual, personalized rewards. Easily configure rules related to upgrade/downgrade, allocation/redemption, expiry, and promotions. Create and manage a single brand, multi-brand, multi-country or group loyalty programs with ease. Word of mouth isn’t just a concept. Enable enticing referral programs and attract many more loyal customers with a social-ready loyalty platform software. Check vital KPIs on-the-go with a live dashboard that updates as your campaigns are rolled out.

Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling businesses to generate customers feedback and gain detailed insights into their shopping experiences. Yotpo turns customers’ content into sales by collecting reviews, ratings and Q&A with its AI-powered tools. It offers customisable displays which makes it easy for brands to personalise the platform as per their own choice. The software even allows businesses to moderate, measure and optimise their content in one place. It provides a completely integrated experience by offering ultimate control over how businesses collect, display and market with user-generated content (UGC). It also measures how UGC impacts business performance with an easy to use analytics dashboard. Yotpo’s scalable infrastructure facilitates businesses of every size and design to collect reviews and grow. To keep companies’ data secure, it is in compliance with GDPR and is approved by SOC2 and Privacy Shield.

VaultPro offers a powerful performance marketing tool that is powered to a large extent by AI. The intelligence that drives the campaigns offers various recommendations based on the user activity and marketing performance. It also suggests auto-optimisations which can be enabled with just a click. By using the tool, marketers can understand the customer pain points and improve their marketing efforts. With the level of intelligence VaultPro offers, marketers can put in more effort in the strategy of the campaigns instead of seeing countless reports. It offers completely white-labelled software that can be customised and tweaked as per your needs. All the campaigns can be tracked and optimised in real-time, making it highly efficient. This is a great platform for affiliate marketers that want greater control and transparency over all their ads. Alternatively, ad agencies and networks can make use of VaultPro for their clients as it offers full customization of the tool.