81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Mode and how does it work?
Mode is on a mission to help every organization communicate securely and seamlessly through cyberattacks by building a secure communication platform for cybersecurity teams. During major incidents that disrupt primary communication channels, it's crucial for Incident Response (IR) stakeholders to stay in contact. Deploying a secure app that enables messaging, video calls, and file sharing can significantly expedite response and recovery from cyberattacks. Mode's secure communication platform ensures that IR plans, playbooks, and contact lists are isolated and readily available, allowing for swift mobilization of teams. This platform facilitates secure communication logs for regulatory, legal, and insurance requirements, uniting cybersecurity experts, executives, legal teams, and all necessary stakeholders to effectively manage incidents. By keeping teams securely connected through remediation until primary environments are restored, Mode helps reduce the time to recovery. With advanced incident response programs reportedly cutting data breach costs by 34%, Mode is an essential tool for any organization's IR program.
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SIRV and how does it work?
As a professional in a fast-paced and ever-changing environment, they understand the importance of having the right tools at their disposal to effectively manage incidents and workflow processes. Introducing SIRV, their all-in-one solution for incident management software that simplifies the complex and volatile situations they may face. This Threat and Service Monitor module keeps a constant watch on disruptions to key services and threats in their vicinity, providing they with real-time updates and alerts to help they stay ahead of potential risks. What sets SIRV apart from the competition is that all information is generated in-house, eliminating the need for third-party data providers and ensuring that they receive only the most relevant and accurate information tailored to their specific needs. With SIRV, risk managers can rest easy knowing that they have a reliable and efficient tool at their fingertips, eliminating the need for additional analysts and streamlining the incident management process. This Team Reports module allows they to quickly and easily build, record, and analyze incident reports, audits, and proof of presence, saving they time and simplifying the reporting process. Don't let complex situations overwhelm they - empower yourself with SIRV and take control of their team collaboration and workflow management with confidence and ease. Trust in SIRV to provide they with the tools they need to navigate any challenge that comes their way. Invest in SIRV today and experience the difference it can make for their team and their organization.
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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is AreYouSafe? and how does it work?
The ‘AreYouSafe?’ is an individual crisis management bot that is ideal for safety admins and HR teams to put up and employ in an emergency. It offers assistance to the employees of an organisation in need. AreYouSafe’s? bot helps employees, by providing real-time updates to the company they are working for. In other words, it allows organisations to track employees’ safety throughout a major incident. One can easily personalise incident management with AreYou Safe? Also, companies can quickly reach out to their employees at the time of crisis by using this crisis management bot. Furthermore, with AreYouSafe? one can improve emergency response and major real-time incidents. The bot works in 3 easy steps. First, the user needs to create a safety check during a major incident. Second, one needs to send notifications to the affected employees. Third, companies can review the safety status of employees and reach out to help them. In a nutshell, AreYouSafe? empowers the workplace with safety checks.
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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is TaskCall and how does it work?
TaskCall is a professional incident response and management service that offers comprehensive support to organizations in digitizing their operations and reducing downtime costs. With its advanced technology, TaskCall streamlines the incident response process and enhances communication with stakeholders, resulting in efficient and swift incident resolution. The company offers in-depth analysis services to help organizations identify vulnerabilities in their systems and improve their efficiency in the long run. TaskCall understands the impact of downtime on an organization's productivity and strives to minimize the costs associated with it. The company offers a range of solutions tailored to meet the unique needs of each organization, providing them with reliable and effective support. TaskCall is committed to providing exceptional service to its clients, ensuring that their systems are secure, reliable, and always operational. With TaskCall's expertise, organizations can streamline their operations and focus on their core business objectives, without worrying about downtime or system vulnerabilities.
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is PhaseWare Tracker and how does it work?
Tracker is a complete customer support solution that can be tailored to your specifications. It offers Issue tracking, Complaint Management, CRM, time tracking, SLA Compliance, process management, Knowledge Base, and more
SW Score Breakdown
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Squirro Service Insights and how does it work?
Squirro’s Service Insights solution collects and analyses data across multiple sources, including service desks and configuration databases, to provide a real-time view of what really happened. All of this creates a seamless, and bespoke insights experience that helps everyone in the organization save time.
SW Score Breakdown
Squirro Service Insights Pricing
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is StatusCast Incident Management and how does it work?
Achieve faster incident resolution. Organize a coordinated, collaborative response that expedites all the steps needed to restore services after planned maintenance or disruption. Know who the right people are, take the correct action, and reduce downtime. Hook up the appropriate experts and provide them with the right information to make the right decisions and recover as quickly as possible. Resolve incidents faster with our incident management system, which helps to minimize the duration of outages and disruption to productivity.
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StatusCast Incident Management Pricing
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is All Quiet and how does it work?
If the customer is someone who needs to coordinate an incident response team to minimize disruption? Do want to keep the customers in the loop and up-to-date with smart incident responses? Do need a tool that is fairly priced and easy to use? Then All Quiet is the perfect tool for customers! All Quiet is a dedicated, non-disruptive incident escalation tool that is designed to equip responders with the right information and instant feedback so that any challenges and disruptions can be addressed effectively. With All Quiet, responders will get quick turnaround times and real-time updates as incidents unfold so they can provide timely and accurate updates to stakeholders and customers. As well, the tool comes with customizable policies and escalation procedures that can be adapted to each incident. This makes managing an incident easy and efficient. So if the customer want to be proactive and minimize disruption in incident response team, look no further than All Quiet for a reliable, non-disruptive, and highly effective solution.
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is IBM Cloud Pak for Watson AIOps and how does it work?
IBM Cloud Pak for Watson AIOps is an AIOps platform and IT operations management solution that lets IT operators place AI at the core of their ITOps toolchain. It provides key features like Event Grouping, Natural Language Processing, Seamless Integration and much more.
SW Score Breakdown
IBM Cloud Pak for Watson AIOps Pricing
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Callgoose SQIBS and how does it work?
Callgoose SQIBS is a next-gen automation platform designed to streamline IT operations, optimize incident management, and reduce downtime. It offers real-time alerts, automated remediation, on-call scheduling, and seamless integrations, ensuring efficiency and cost savings. Key Use Cases • Incident Auto-Remediation – Detect, diagnose, and resolve IT issues automatically. • On-Call Scheduling & Alerting – Multi-channel notifications via calls, SMS, email, Slack, and Teams. • Process & Runbook Automation – Automate repetitive IT workflows. • IT Request & Event-Driven Automation – Trigger workflows based on system alerts. Why Choose Callgoose SQIBS? • No Per-User Fees – Scalable, cost-effective pricing. • Automation in Every Paid Plan – Unlike competitors, automation is included at no extra cost. • Global Reach – Supports 30+ languages in 200+ countries.
Read moreSW Score Breakdown
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is PagerTree and how does it work?
PagerTree empowers teams to share on-call responsibility and respond faster when incidents occurs. And it provides key features like On-Call Schedules, Escalation Layers, Reliable Notifications and much more. It is suitable for all types of organizations.
SW Score Breakdown
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is OnPage and how does it work?
OnPage is a secure smartphone app for incident alert management that allows response teams to monitor and manage incidents and get the most from their digital tech investments. It offers rock-solid escalation tools, on-call capabilities, and persistent notification service that are used by physicians and IT teams to guarantee that important alerts are never missed during the times of need. OnPage assists organizations with all of their important notification requirements, whether it's to decrease IT infrastructure downtime or reduce incident reaction time for healthcare professionals. With OnPage, critical alerts are always delivered to the appropriate responders at the perfect time. It simplifies communication processes and accelerates problem resolution for response teams. OnPage’s cutting-edge technology is used by hospitals, security operations centres (SOCs), DevOps, supply chain operations, and many other organisations to minimise communication resistance between team members and guarantee outstanding alarm response. It offers secure two-way communication and the texts are SSL encrypted and only message participants can see them. Additionally, you can eliminate manual mistakes by scheduling the on-call staff as an escalation group with OnPage.
Read moreSW Score Breakdown
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is KubeHA and how does it work?
KubeHA revolutionizes incident management and automation with its state-of-the-art SaaS platform and GenAI capabilities. For DevOps engineers, SREs, and support teams inundated with alerts, KubeHA offers a seamless, automated solution for alert recovery. By automating the collection, analysis, and remediation of alert logs using GenAI, Elasticsearch, or custom commands, KubeHA transforms complex recovery processes into rapid, efficient operations. This intuitive tool reduces resolution times and enhances system reliability, providing a more proactive approach to maintaining performance. KubeHA deploys effortlessly on your private cloud or on-premises with a single command, ensuring data privacy and compliance with GDPR. Say goodbye to manual recovery tactics and hello to heightened application availability with KubeHA the ultimate ally in conquering alert chaos.
Read moreSW Score Breakdown
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SIGNL4 and how does it work?
SIGNL4 is the ultimate solution for bridging the communication gap in critical situations. When systems fail, incidents occur, or urgent services are needed, the last thing they want is for their team to be left in the dark. That's where SIGNL4 comes in, ensuring that their staff, engineers, IT admins, and workers in the field are always notified and ready to act. With SIGNL4. Through persistent mobile push notifications, text messages, emails, and voice calls, SIGNL4 keeps its team connected and informed. But that's not all - its advanced features such as acknowledgment, tracking, and escalation take it to the next level. They understand that every second counts in a critical situation, and that's why they have integrated duty and shift scheduling into SIGNL4. This ensures that the right people are alerted at the right time, minimizing the risk of delayed responses. And with this revolutionary mobile app, they can take action from anywhere - whether it's managing alerts, communicating with experts, or solving problems with a single tap on their phone. But what sets SIGNL4 apart is its compatibility with various technical systems such as IT, IoT, and SCADA.
Read moreSW Score Breakdown
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Amixr and how does it work?
Amixr software is an Developer friendly Alert Management tool used to manage incidents. Manage Escalations with make team to back you up. Optimize On-Call Schedules to avoid midnight notifications. It integrates with Slack. Small, Medium and Large companies make use of the software.
SW Score Breakdown
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Complaints Pro and how does it work?
In an era where customer satisfaction is pivotal, Complaints Pro emerges as an all-encompassing, cloud-based solution designed to streamline the management of complaints, incidents, and risks. This innovative platform not only offers an unparalleled control but also enhances visibility across all customer feedback channels within a single integrated system, ensuring swift and cost-effective operational efficiencies. By centralizing the capture and analysis of customer issues and quality assurance data, Complaints Pro enables businesses to address concerns promptly and effectively, fostering improvement in products and processes. Furthermore, it unlocks the potential to convert customer grievances into actionable insights, thus propelling continuous growth and enhancing business offerings. Equip the business with Complaints Pro and transform the customer complaint management into a strategic asset for organizational development.
Read moreSW Score Breakdown
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is CloudFabrix and how does it work?
CloudFabrix is a provider of application analytics and intelligence for cross-layer and cross-domain application operations. CloudFabrix Software is an application analytics and intelligence company that provides cross-layer and cross-domain application operations insights to fulfill targeted business and operational results regardless of underlying technology stacks. From a business and operational standpoint, CloudFabrix assists companies in delivering constant and guaranteed application performance and agility. CloudFabrix enables businesses to transform and regulate numerous transforming entities, such as people, processes, apps, and operations, in a consistent, quantified, and insights-driven automated manner to fulfill business objectives. CloudFabrix unifies and streamlines IT operations and governance across multi-cloud systems for both classic and contemporary applications. CloudFabrix has offices in Pleasanton, California, as well as Pune and Hyderabad, India. From a business and operational standpoint, CloudFabrix assists companies in delivering constant and guaranteed application performance and agility. CloudFabrix enables businesses to transform and regulate numerous transforming entities, such as people, processes, apps, and operations, in a consistent, quantified, and insights-driven automated manner to fulfill business objectives.
Read moreSW Score Breakdown
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Lightstep Incident Response and how does it work?
Lightstep Incident Respond is a downtown handling platform developed specifically for DevOps and SREs to assist them in enabling the services context and automation to respond to issues quickly. It enables you to set alerts to inform the right responders to rapidly assemble and bring your systems back online. With this software, you can eliminate context switching and enhance awareness and attention, allowing you to solve challenges quicker. By integrating your tools and teams in one location, you can automate critical procedures to save time. It further enables the user to auto-fill their team's on-call shifts, pre-set escalation procedures, and connect their ChatOps tools straight into the platform in order to save time and effort. Users can also set personalized notification options across all of their devices to avoid alert fatigue and get alerted in the way that works best for them. Furthermore, Lightstep Incident Respond enables the user to use pre-built connectors for the most popular Enterprise and DevOps apps, or to create their own with the versatile APIs that they provide.
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Lightstep Incident Response Pricing
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Alcea IssueTrack and how does it work?
Alcea IssueTrack is perfect for any organization that has a need to effectively track issues and tasks. It incorporates the workflow, promotes team collaboration, provides accountability and increases productivity.
SW Score Breakdown
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is FireHydrant and how does it work?
FireHydrant is the only full incident management software that enables you to achieve consistency throughout the incident response lifecycle, allowing you to focus on fighting fires faster. FireHydrant can automate the process from alert to retrospective, tracking, communicating, and reporting on findings so you can focus on resolution. To discover how to deal with the chaos, go to firehydrant.io.Its goal is to make the incident management process more efficient by automating repetitive manual procedures. By documenting services, it also assists firms in focusing on satisfying core SLOs and saving time. Users can document ways to automate consistent procedures in the platform's runbook forum. The runbooks are great for future reference, and they help users avoid having to repeat operations after an incident.Customizable status pages are available on the platform for delivering critical information and ensuring successful communication. Clients can also use the status pages to stay informed about incident reports. FireHydrant has a dashboard for incident data and does reliability tests. Users can use the analytics reports to discover vital information and identify areas that need to be improved.
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