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About Mode

Mode is on a mission to help every organization communicate securely and seamlessly through cyberattacks by building a secure communication platform for cybersecurity teams. During major incidents that disrupt primary communication channels, it's crucial for Incident Response (IR) stakeholders to stay in contact. Deploying a secure app that enables messaging, video calls, and file sharing can significantly expedite response and recovery from cyberattacks. Mode's secure communication platform ensures that IR plans, playbooks, and contact lists are isolated and readily available, allowing for swift mobilization of teams. This platform facilitates secure communication logs for regulatory, legal, and insurance requirements, uniting cybersecurity experts, executives, legal teams, and all necessary stakeholders to effectively manage incidents. By keeping teams securely connected through remediation until primary environments are restored, Mode helps reduce the time to recovery. With advanced incident response programs reportedly cutting data breach costs by 34%, Mode is an essential tool for any organization's IR program.

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    68%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)
  • Desktop App (Windows, Mac)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

Mode Features

Incident Management Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%

Real-time Dashboard

Provides easy visualization of the latest data

Incident Prioritization

Sets priority levels by considering the severity and impact of incidents

Enriched Notifications

Stakeholders receive rich and relevant notifications gathered from multiple channels.

Incident Reporting

Helps in recording details of any unusual event that might occur at a project or job

Task Management

Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Auto-Assign (Incidents)

Escalates the incidents to relevant teams based on past events or response time

Safety Management

Precautionary measure to ensure the risks are estimated and mitigated

Root-cause Diagnosis

Conducts a Root-cause analysis to counter the gaps

Disaster Recovery

Helps to resume the IT infrastructure quickly after a disruption

CAPA

Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.

Audit Trail

A record of changes made in chronological order of a user or activity

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
Mode Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 23/07/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Mode Pricing

Mode Alternatives

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Mode Reviews

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Mode FAQs

What is Mode used for?

Mode is Incident Management Software. Mode offers the following functionalities:

  • Real-time Dashboard
  • Incident Prioritization
  • Enriched Notifications
  • Incident Reporting
  • Task Management

Learn more about Mode features.

What are the top alternatives for Mode?

Does Mode provide API?

No, Mode does not provide API.

Mode Contact

Vendor Details

Not available

Contact Details

Not available

https://www.mode.io/

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