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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PagerDuty logo
Real-Time Operations To Ensure More Productivity 4.5 Based on 2076 Ratings
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What is PagerDuty and how does it work?

PagerDuty helps users build real-time engineering culture, so they are even more responsive to customers' needs, thus ensuring productivity. It is the central nervous system for users' digital ecosystem. The platform sits at the heart of users' technology ecosystem and analyzes digital signals from virtually any software-enabled system. PagerDuty helps users intelligently pinpoint issues like outages and capitalize on opportunities. The platform provides on-call management to users alerting their teams, so they are ready and empowered to take fast action. It helps users automate work across teams, execute detailed playbooks, and accelerate resolutions. PagerDuty enables users to apply machine learning for full incident context, recommendations, and real-time triaging. It ensures that users understand the systemic impact of issues on their customers and teams. PagerDuty can be easily integrated with external applications like Slack, AWS, Atlassian, Zendesk, ServiceNow, and many more. It brings a collaboration of human data and machine data to deliver insights, thus helping users improvise their performance continuously.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 86%
  • Reviews 100%
  • Momentum 73%
  • Popularity 99%

PagerDuty Pricing

  • Free Trial Available
  • Starts at $10.00. Offers Custom plan.
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Kintaba logo
Incident Management and Response Platform Write a Review
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What is Kintaba and how does it work?

Kintaba is the easiest way to implement full lifecycle modern incident management for the entire company. Instant chat, automated event tracking, automated IMOC on call rotations, included postmortem templates, auto-scheduling, and more.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 81%
  • Reviews 60%
  • Momentum 60%
  • Popularity 76%

Kintaba Pricing

  • Free Trial Available
  • Starts at $99.00. Offers Custom plan.
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Blameless logo
Get automated SRE with Blameless 4.7 Based on 64 Ratings
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What is Blameless and how does it work?

Blameless is the industry's first end-to-end SRE platform that allows teams to enhance system reliability without sacrificing innovation pace. It aims at improving service dependability by using SLOs, error budgets, chat-driven issue response, and reliability. With Blameless, users can set up, track, and notify service level goals. It can also be used to automate issue resolution activities using a chatbot. Using this program, you can make post-incident learning less painful. It further offers advanced analytics about factors affecting reliability that help you in expanding your business. Users can also manage their tasks, tickets, and notifications with this platform. Additionally, it offers the only complete dependability designing platform that unites AI-driven incident goals, SLOs/Error Budgets, blameless reviews, and unwavering quality of knowledge reports and dashboards, empowering organizations to improve their reliability and development. It further enables incident prioritization and incident reporting with a real-time dashboard. The platform provides a demo for a better understanding of their features which can be accessed through their official website. The pricing strategy of the platform is quotation-based via the main website.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 90%
  • Reviews 72%
  • Momentum 65%
  • Popularity 78%

Blameless Pricing

  • Free Trial Not Available
  • Starts at $20.00. Offers Custom plan.
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Opsgenie logo
Alerting And On-Call Management 4.6 Based on 364 Ratings
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What is Opsgenie and how does it work?

Opsgenie is an on-call and alert management software. The tool is integrated with more than 200 monitoring tools such as ChatOps, collaboration tools, and ITSM. It enables users to centralize alerts and notifies the right people at the right time. Users can use Opsgenie to get a notification on multiple notification channels. It can fit into any workflow; users can customize on-call schedules and create routing rules to handle alerts based on their source. Users will gain insights into improvement and success areas in their on-call and alerting process using dynamic reporting and analytics. Users can correlate deployments and commit to incidents from the Opsgenie platform. Users can either use the standalone offering of the Opsgenie platform, which integrates into any dev or IT stack. It is also included in Jira Service Management’s cloud plans delivering complete ITSM with end-to-end incident management. It offers functionality and works on secure cloud infrastructure, which ensures the safety and seamless connectivity.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 84%
  • Reviews 85%
  • Momentum 74%
  • Popularity 85%

Opsgenie Pricing

  • Free Trial Available
  • Starts at $9.45. Offers Free-forever plan.
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Spike.sh logo
Automate Workflows with Incidents 4 Based on 1 Ratings
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What is Spike.sh and how does it work?

Spike.sh software is a platform used to manage incidents and monitor the services to resolve and increase customer satisfaction. Receive alerts on Phone calls, SMS, Email and Slack. Identify activity log of alerts and can reassigns incidents to team to measure the performance of teams. Generate reports in form of Graphs to understand repeated incidents and fix them in minutes. Small, Medium companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 95%
  • Reviews 66%
  • Momentum 62%
  • Popularity 71%

Spike.sh Pricing

  • Free Trial Available
  • Starts at $7.00.
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AlertOps logo
Automate incident response with real-time operational intelligence 4.7 Based on 111 Ratings
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What is AlertOps and how does it work?

AlertOps is a real-time, smart, automated incident management solution that integrates everything you need to quickly analyse, react, communicate, resolve, and improve issues within your system. With AlertOps, you can make use of strong no-code setup features like escalating alerts across service teams, enriching alerts and mapping custom data through Open API, and integrating with ITSM and ChatOps tools for simple collaboration and resolution. AlertOps dynamically routes alerts depending on time of day, issue type, customer or support history. It generates, closes, and amends tickets automatically or with a single click and you can use preset rules and sequences to trigger templated stakeholder notifications. To detect, prioritise, and handle issues, you can easily integrate with monitoring, ITSM, and ChatOps technologies with AlertOps. Users can use AlertOps’s open API to enhance their notifications and automate processes without having to write any code. It also offers flexible On-Call schedules that enable your company to notify the appropriate personnel at the appropriate time. Additionally, the platform offers enterprise reporting and dashboards that let you monitor team and business performance.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 97%
  • Reviews 77%
  • Momentum 67%
  • Popularity 78%

AlertOps Pricing

  • Free Trial Available
  • Starts at $5.00. Offers Free-forever and Custom plan.
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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

DiliGenie logo
Automate Your IT Processes With ITSM Solution Write a Review
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What is DiliGenie and how does it work?

Introducing DiliGenie the ultimate solution for automating their IT processes. With this IT Service Management (ITSM) solution, they can streamline their incident, service request, change, and problem management without breaking a sweat. Gone are the days of manual and tedious IT processes. DiliGenie offers an integrated incident management tool that allows for quicker resolutions, minimizing any disruptions to their services. Say goodbye to frustrated users and hello to complete satisfaction with this ITIL aligned service request feature. No more back-and-forth emails or phone calls to get a simple service request fulfilled. DiliGenie has got they covered. But it doesn't stop there. This ITSM solution also helps businesses manage changes to critical systems with ease. With DiliGenie, they can now make changes without worrying about service disruptions. This Root Cause Analysis feature ensures that any problems that arise are swiftly identified and resolved, ensuring smooth operations for their business. And that's not all DiliGenie also offers project management capabilities. They can now easily manage projects, associated tasks, resources, and timelines all in one place. No more juggling multiple tools and spreadsheets. DiliGenie has everything they need to stay organized and on top of their projects. But what sets DiliGenie apart from other ITSM solutions is this consolidated knowledge base feature. Say goodbye to scattered and unorganized information. With DiliGenie, they can easily access a centralized knowledge base for all their IT processes, making their job easier and more efficient. DiliGenie is the go-to ITSM solution for professionals with a third party perspective. Its informative, organized, and authoritative tone makes it the perfect tool for any business looking to optimize their IT processes. Don't wait any longer try DiliGenie today and experience the power of automation for yourself.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 79%
  • Reviews 60%
  • Momentum 60%
  • Popularity 62%

DiliGenie Pricing

  • Free Trial Not Available
  • Offers Custom plan.
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ErrorPulse logo
Debugging with intelligent error tracking and seamless collaboration Write a Review
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What is ErrorPulse and how does it work?

ErrorPulse revolutionizes front-end error tracking with its sleek, intuitive dashboard that simplifies debugging. By intelligently grouping errors, it prevents clutter from repetitive issues. Its Abstract Syntax Tree (AST) capabilities provide detailed context for error codes, offering more than just surrounding lines. Users benefit from a comprehensive stack trace that pinpoint the exact source code location and the sequence of events leading to the error. The dashboard allows for easy prioritization and management of errors by status. With a lightweight script under 5KB, the application’s performance remains unaffected. Collaboration is seamless, enabling shared access with team members. Can enhance error data by attaching custom metadata for detailed insights and export reports in PDF or shareable links for easy communication via email or Slack. Its responsive design ensures to monitor errors from any mobile device. ErrorPulse is essential for developers aiming to resolve issues quickly and efficiently.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 93%
  • Reviews 60%
  • Momentum 63%
  • Popularity 63%

ErrorPulse Pricing

  • Free Trial Not Available
  • Starts at $9.0. Offers Free-forever plan.
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zenduty logo
Incident Management System for DevOps and SRE Teams Write a Review
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What is Zenduty and how does it work?

Zenduty is built for the speed of DevOps. It reduces downtime by 50-90%. It creates complex routing rules depending on the service, data, context and the time of the day. Noise and false alarms are suppressed. You can easily create on-call rotations and escalation policies for teams with overrides and vacation allocation to ensure that no alert gets unchecked. There is a provision for an intelligent context where you can zero in on the root cause in seconds. Zenduty can enable you to identify the best path to resolution with Autopilot AI. Advanced analytics and reporting provide insights into team, service and user performance. One of the best features of Zenduty’s is its incident prediction engine which allows you to plan your response in advance in case of major outages. You can integrate API for creating alerts from your application source. There are already over 100+ integrations and counting.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 100%
  • Reviews 60%
  • Momentum 79%
  • Popularity 82%

Zenduty Pricing

  • Free Trial Available
  • Starts at $5.00. Offers Free-forever plan.
Visit Website

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Squzy logo
An Incident Monitoring Tool Write a Review
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What is Squzy and how does it work?

Squzy software is an Open-source monitoring tool with Incident and Alert management system. Analyze the information received from application, checker or agent. Manage access control on each storage update and can create incident rules without restrictions. Manage notifications about incidents via Notification Manager to automate workflow. Developers, Small and Medium companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 87%
  • Reviews 60%
  • Momentum 60%
  • Popularity 62%

Squzy Pricing

  • Free Trial Not Available
  • Offers Free-forever plan.
Visit Website

List of Top Incident Management Software

PRODUCT NAME SW SCORE AGGREGATED RATINGS
PagerDuty PagerDuty 98 4.5
Kintaba Kintaba 75 0
Blameless Blameless 87 4.7
Opsgenie Opsgenie 90 4.6
Spike.sh Spike.sh 85 4
AlertOps AlertOps 91 4.7
DiliGenie DiliGenie 70 0
ErrorPulse ErrorPulse 79 0
Zenduty Zenduty 92 0
Squzy Squzy 74 0

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